This is a short-term rental; however, the company has been very polite as I'd expect from doing…read morebusiness with a professional company, Thanks to the staff, we're not worried about having to keep our belongings in there for an additional month past what we planned. I'll be looking for them in the future for all my storage needs. Thank you. D.P.-El

Thouroughly disgusted and upset. One word. RATS !!! Let me say it again. Rats, rats, and more…read morerats. You will find in the photos evidence of what the rats left behind ( I spared you having to see the dead ones I found ) . They brought in items from other units (feathers, rope, etc.) . They tore up my boxes. My shoes. My clothes. They ruined photographs that cannot be replaced. They chewed up valuable paperwork. They urinated and defecated on EVERYTHING in my unit. Zero response to multiple complaints. And.. Guess what ? ALL of those things are specifically EXCLUDED in the insurance, so forget about that. Not to mention, in one year there were two rate hikes that nearly doubled my original monthly with absolutely NO explanation or justification. I've had several storage units in my lifetime. I have NEVER experienced this in any other town in any other state. This place is horrible, and I am currently seriously contemplating a lawsuit.

Angela at the peach orchard road store as always been very helpful very pleasant to work with and I…read morewould not be coming to this storage unit if it wasn't for her.she is the best.she has always been a very nice person .has people me with anything I had questions about.like I said I've been a customer for 15 plus years and there's none I trust more then her.she deserve a raise.

david at the peach orchard rd location is horrible to customers. While trying to talk to the…read moremanager Erica about my account he went psycho on me. I was upset that I had been told by him I had until the end of Thursday 4/4/24 to pay $270 but when I got there at opening for some reason it had changed to $370 and he was rude to me . I will make sure that everyone I know and they know not to rent with yall because of the psycho david that is currently employed by this company.

Came here to rent a Uhual. The lady was nice enough, but she had to call someone to figure out the…read morereservation system which caused me to have to wait around 40 min when I could've had the truck and been out of there because we prepaid. Not really happy with the situation. But her customer service was as good as possible given the situation. She offered me water and apologized.

I rented a Unit at this facility for almost 2 years during the pandemic .I had the worst experience…read moreever.The owner of the business was disrespectful and flat out rude.He overcharged me by 177.00 and I did not receive my cleaning deposit,although the unit was spotless.When I had the numbers in front of me to prove it.I was told why did you wait so long.I was initially told that a the 3rd party was responsible. I then called the 3rd in front of him,which said it was the facility who over charged me. He then told me it was nothing he could do,as he then slammed down the paper on the desk and slid it to me. If I could rate it any lower I would.I'm also going to report them to the BBB.

Kara H is unbelievably accommodating and can work miracles! I have RARELY had the experience of…read moreworking with someone as pleasant, professional and helpful as Kara H. I can not say enough about this company representative. And, the prices are pretty dang good too. 5 star company!

From the owner: My Storage Warrenville - Aiken Storage in Warrenville, SC…read more29851 We have a state-of-the-art facility with exceptional customer service. When you rent from us, you'll have 24-hour access to your belongings. Contact us by phone or book online today!

Friendly, clean, professional and great location. Go check them out. All the options I was looking…read morefor. Climate control, online payment options, and a great staff.

BUYER BEWARE!!!! We rented a space in GA at a special rate. We understood the rate may…read morereasonably increase. Unfortunately, it increased by 60% within 11 months. The customer service agent, based in CA, was snarky and rude when we called to request a more reasonable increase. We don't believe in government price controls but we do believe there should be some oversight in this space to control price gouging.

Kristen was awesome and really patient and helpful. She answered all of our questions thoroughly…read moreand got us the best deal we could get. I highly recommend them.

DO NOT HIRE RUNNNNNNNNNN I was Quoted one pricing for the…read moremove which I was welling to pay. Before they even started he then tell me he DO NOT TAKE MISC ITEMS. Then go up on the price after putting a few items on the truck. Then after that STILL DID NOT GET EVERYTHING. Left a whole trip behind and "go down on the price" but turn around and go right back up on the price again while headed to the drop off location (SO UNPROFESSIONAL). Then try to go up on the price AGAIN and refuse to unload my items and tried to say that's the price that's owed is without the deposit ,but the whole time telling me that was the full pricing of the move "which should include the deposit" Long story short I was FORCE to OVER PAY than what was agreed THEN still have to MAKE 1 move TRIP with a truck ($200) AND the MESS up my NEW CONSTRUCTION WALLS and LEFT EVERYTHING ON THE 1ST LEVEL and in the Garage... NOTHING WE AGREED HAPPENED AT ALL THEY DO WHATEVER THEY WANT Especially TO WOMEN BEWARE DO NOT HIRE RUNNNNNNNNN‼‼‼

All three movers moved fast and efficient and got the job done. The owner was friendly and helpful…read morewith helping her workers out.