This is the only Harley dealership that runs strictly off salary! You don't have to shake 15…read moredifferent salesman off you who only see you as commission. Iv learned how to sneak around other dealerships through side doors & what not but not D&D, walk right in. Take your time shopping, no one pushes you or makes you feel uncomfortable, I swear you almost have to be rude just to shop other dealerships. Every bike has the price listed!!! Only dealership to list prices & sell straight MSRP! All others add whatever up charge they want, so your Street glide that could be 28 is 33 because other dealers can. It's all about the salesman making money. I live 5 min from buckeye & 40 from D&D & will drive/ride past buckeye to D&D everytime.

While visiting family, I thought I'd buy a tee shirt. The staff was great. They pointed me in the…read moredirection of the shop shirts. I purchased a couple of shirts for me and one for my grandson.

Awesome place. Came in looking for one thing and, instead of taking the easy sale, got me into the…read morecorrect bike for my daughter. Everyone was awesome including sales and maintenance. Prices were way better than other places I looked. They have definitely earned my business.

I took my Kawasaki motorcycle to KRW Cycles for installation of a locking gas cap, oil change, and…read moreinstallation of a clutch cable. I paid in advance for what I was led to believe was a "locking" gas cap. When I picked up my motorcycle, I discovered that the new gas cap was missing the locking mechanism. When I complained that I prepaid for a "locking" gas cap, I was told that I would have to pay an additional $80 if I wanted the locking mechanism installed. It is highly unethical to lead me to believe I was purchasing a locking gas cap when in fact there was no locking mechanism in the gas cap. I was told that I could open the gas cap with a screwdriver! Apparently, KRW Cycles fails to realize that the life's blood of most businesses is repeat customers. My experience with KRW Cycles has left me dissatisfied and frustrated. Consequently, I will not take my business to them in the future.

I dropped off my bagger last Wednesday. I had it serviced for the season..oil change, tires, rear…read morebrakes. Staff was friendly and able to get my bike right in. All fixed up and ready to go by Friday. Very satisfied with the work done & turn around time. Glad to have found a good bike mechanic close to home. Thank you OD's!

I question what they said they did as my car it is the same as when I took it to have a bearing…read morereplaced.They said they broke a sensor and I would have to pay for it. The quote was 440.00 tax included but the final bill was 588.00 . They kept my car for ten days also.They also on the bill said they took it to the Honda dealer to have it something calibrated.

Locally owned. This shop took care of our cars since the late-70s. Original owner was always kind…read moreand passed it on to another great man.

After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE

Do not do business with this company, my parents paid $752 for a transmission, this company was…read moremade aware that the transmission was bad just three weeks after taking it from the lot. When they spoke with the sales person, salesperson said, bring the receipt along with the transmission they did so, and they refuse to adjust or credit their account, not only did they refuse to credit my parents account. They sold their coil as well, and refused to give my parents credit for that. I have filed the complaint with the Better Business Bureau on my parents behalf. This is not right, you cannot take advantage of people. Do not do business with this company. This company does not do as they say, and say as they do!!

These people are fair and legit. I've been going there for years for parts,…read moreand I've sold them a couple of cars. Honesty is something rare these days in any business; I get a strong feeling from these people that they mean what they say, and my experiences with them have all been positive. I appreciate this company, especially the people. If we had more companies that treated their customers like Quick Parts does, it would make life a little easier. I know they've helped me. Many times. G. Hill Dayton,OH 10-19-21

This is the best mechanic in Dayton. I've been to several mechanics recommended by friends and…read morefamily, but no one comes even close to Dave Brenner at Kettering-Oakwood Automotive on Shroyer. -I have never had a mechanical problem they didn't fix right the first time. -They are always honest and totally up front about what's wrong and how much they estimate it will cost. They often give me several good options with the pros and cons of each. -They are always reliable and accomodating. -Their rates and charges are the most reasonable that I've been able to find anywhere. It's difficult to find a GOOD, HONEST and RELIABLE mechanic nowadays. Dave Brenner at Kettering-Oakwood Automotive is the best of the best. I recommend them to everyone; and everyone who has gone to Kettering-Oakwood Automotive on my recommendation has been very happy with the service and cost.

The work I had done here wasn't done properly. They originally time kept my vehicle for 2 week with…read morea coolant issue, when I finally got my car back it was still leaking and I brought it back, they said it was in fact still leaking and they were shocked the mechanic missed it. Then after another week and an additional fee, I received my vehicle back. Unfortunately, it was still leaking coolant. I finally brought it elsewhere where the leak was fixed in about an hr. I highly suggest you avoid this shop, on top of the inconvenience of my car being out of commission for 3 weeks, the other mechanic said they significantly overcharged me.

Update to the 10-01-19 Big Rig Brake Shop issue. I took a…read morelook at the trailer repair back at our shop on 10-05-19 that Big Rig did. 1) Andy promised that the tire would be a virgin used tire.....WRONG, they installed a USED recap...... 2) The washers on the bolts to hold the mudflap on were barely bigger than the bolts. Rubber started tearing around the washers in 1 week. Charged us $580.00 for 1 used recap tire, 1 marker light, 1 mud flap and 300.00 for labor, we could have done all that in 1 hour for $105.00 What a RIP off joint.

I recently had to have my car towed. Big Rig Brake shop made the unfortunate situation I was in as…read moreeasy as it could be. They were there in a minute and even gave me a ride back home! They truly go above and beyond to help their customers and deliver quality service. I even ended up buying a used car from them which I am super happy with. The owner, Andy, definitely knows his stuff and earned my total trust during the experience. Great company all around!