The work I had done here wasn't done properly. They originally time kept my vehicle for 2 week with a coolant issue, when I finally got my car back it was still leaking and I brought it back, they said it was in fact still leaking and they were shocked the mechanic missed it. Then after another week and an additional fee, I received my vehicle back. Unfortunately, it was still leaking coolant. I finally brought it elsewhere where the leak was fixed in about an hr. I highly suggest you avoid this shop, on top of the inconvenience of my car being out of commission for 3 weeks, the other mechanic said they significantly overcharged me. read more

Terry and his team are great. Honest at a fair price. Would recommend to anyone in need....foreign or domestic.

I was told I needed alot of of work on my car. I went there because it was close and was worried. I was able to get a a loaner car, which was absolutely disgusting, dirty inside, loud, service engine soon light on, chip in windshield. Got a quote and husband called and questioned and they got shitty with him about all the repairs needed when he questioned. I picked my car up, and the conveniently they forgot to plug a coil back in/or intentionally left it unplugged because I wasn't willing to pay for their dishonest repairs. Service writer told me good luck getting home, guess god is in my favor driving a 6 cylinder car with a bad coil and one unplugged, and thankfully I don't have a child in my car. car fixed for $49 read more

Most dishonest repair shop i have ever dealt with ,i would not recommend them for anything after Terry lied and ripped me off for a simple repair read more

Bunch of con artists. Beware stay away. Very high prices. Don't trust them. And if your a woman hide your pocket book.

While on a 3K mile road trip through several states & provinces, the rear tire on our rental car kept losing air - making it unsafe to drive at freeway speeds. We were unable to convince the national rental co. to swap out the car for another, so were on our own to get the tire fixed or replaced. My sister-in-law lives a couple of blocks from this garage and had previously had a positive experience there, so she introduced us to Kettering! Although busy in the early morning, Terry immediately had his 'tire guy' look at our car. He quickly found a large nail in the tread, removed it and plugged the hole, then assured us it would be safe as a new tire (which he said was unnecessary)! We were relieved! When I asked how much I owed, Terry said "no charge, just tell others about the service you received!" Having always dealt with independent local mechanics I could trust all my life, I wasn't surprised by this 'kindness of strangers' attitude. During the half hour or so that I had sat in their waiting area, I witnessed Terry (and other staff) repeatedly treating customers with respect, offering honest opinions re solutions to their car's problems, and demonstrating in their explanations that they knew what they were talking about when it comes to fixing cars! I would recommend this shop to my best friend! Thank you Terry for taking care of us, and for being such a gentleman in the process! Paul L, Portland, OR read more

My family has been going to them for years and we've never had a bad experience. Terry is honest and integral and took me home one time when my car was being serviced. I feel comfortable going to them knowing I'm not going to get ripped off. Staff is very friendly and they manage getting my car in on short notice every time! read more

Kettering- Oakwood Automotive are definitely nice and friendly people but they ruined our transmission!! We had $1500 of work done on our car and 3 months later we had to replace our transmission. The dealership asked if anyone worked on our car recently because there was 9 quarts of transmission fluid in our car when there should of been 4. This caused the transmission problem. It ended up costing us another $5000!! Also, when we brought our car in they referred us to Dayton Transmission- they quoted us over $6100 to rebuild the transmission. We took it to a DEALERSHIP who quoted us $4000!! We had some other work done that added to the cost but needless to say they were not a good recommendation. read more

The best. Always there for loyal customers. Terry is a mensch. They take care of people here.

Great first experience. Friendly, responsive, quality work. Will plan to return for future service needs

I was in need of my car being checked out after hitting a pothole and very concerning noises starting. They were able to get me in quickly and provided very timely and professional service. They were super nice, friendly and I truly felt like they listened and cared. I will certainly return in the future and highly recommend! read more

I needed new brakes. I'm always on guard being a woman when I have my car serviced. Terry was respectful, honest and got the job done on time at the price quoted. They even assisted me when I asked if they could help with transportation after dropping my car off. I live close by.. and yep, they gave me a ride home. read more

I came here based on reviews and feedback I'd heard from other women. For whatever reason, it's still so often true the stereotypes about how women are treated at garages! But here I felt like they went out of their way to make me valued as a customer. They took great care to answer all of my questions and gave me very clear advice. I will definitely come back the next time I'm in need of a mechanic! read more

I was referred here for exhaust work that I didn't want to pay a lot for a car that did not need $800 exhaust work done for just a $100 resonator. They gave me all the options for me to choose from. They gave me what I wanted at a price point I was wanting to pay. Five stars for great service. read more

This is the best mechanic in Dayton. I've been to several mechanics recommended by friends and family, but no one comes even close to Dave Brenner at Kettering-Oakwood Automotive on Shroyer. -I have never had a mechanical problem they didn't fix right the first time. -They are always honest and totally up front about what's wrong and how much they estimate it will cost. They often give me several good options with the pros and cons of each. -They are always reliable and accomodating. -Their rates and charges are the most reasonable that I've been able to find anywhere. It's difficult to find a GOOD, HONEST and RELIABLE mechanic nowadays. Dave Brenner at Kettering-Oakwood Automotive is the best of the best. I recommend them to everyone; and everyone who has gone to Kettering-Oakwood Automotive on my recommendation has been very happy with the service and cost. read more

This is an extremely confident auto repair business. Teri makes sure the work is done correctly and efficiently. Very reasonable pricing read more

I really appreciated how accommodating, respectful, and flexible they were in helping me with a tire issue, and they resolved the issue quickly and fully. read more

Always quick to get service done on my vehicles. Great job on diagnosis and good price for new rotors/break pads.

Best service station in the area. Fast, Honest, and priced right. I've been taking my cars here for 8yrs and they always fix it right the time. My latest service was an AC service. I thought I needed a new compressor but they just flushed the system and recharged. Works like new now. 5 Stars. read more

helped me get some bolts on my ac compressors service plate undone. called in and they helped me as soon as i arrived. very helpful and nice staff. highly recommend read more

great place, best price I just stoped in and they worked my car in and cost was great I always will take my car in to get fixed. Great people read more

I've had great work done in the past from Oakwood Automotive, this is my go to place! I brought my car in late afternoon to see about possible getting it looked at and I was informed that they would try and look at it today if not it would be tomorrow. Got called back less than 2 hours later with what was wrong an how much! They work so incredibly fast, have great customer service And do great work! Thank you Terry! ! read more

Not a good outcome! Long story short - they left a tool attached to my truck, that caused more damage than what I had, when I went in. In fact, I still have their compression tester valve as proof! So, if they test yours - ask them how that did it, without the tester valve!! The problem they said I had, was nothing near what I had. Ended up costing me more cash to fix their mistake. They haven't made good on my money back. Bad record keeping, poor front office - so I cant think that the shop is in any better shape (as far as business) Sorry - I wouldn't recommend them at all. read more

I went to that location to check out an Exhaust system for my Lexus 250IS after browsing their website that showed a nice selection of systems, only to be met with a guy (hop) in a little room who was on the phone, he tried to casually talk to me during his phone conversation (cell phone) he said that yes we can install exhaust for cars without being specific about anything, so instead of he telling me to please hold on until he finishes the call, he just continued to to speak in general terms, I told him I will wait outside until he's done with his phone conversation, waited for 10 minutes and no one showed up, I went back in the little office and asked for a brochure that would show which exhaust system that would fit my vehicle or whether I can get muffler tips, he looked in a cabinet for catalogs, and said that he have nothing to show and that the owner (Terry) is out sick, I expressed my disappointment at his knowledge as well as his lack of salesmanship and courtesy to a new customer, he said there are other places that offers exhaust systems in Dayton! I left feeling very disrespected and disappointed. Sorry Hop, but you looked confused, lost, unknowledgeable and out of place! read more

On the plus side, they have loaner cars, but it's downhill from there. They don't listen to their customers and have poor customer service skills. We had to return our car to have it looked at because they did not check something I mentioned when I dropped it off. Then, they blamed us for something that went wrong with a repair they did. Upon checking with another mechanic, they said this couldn't have happened the way they said. A dealer also found fault with a diagnosis they came up with. Be cautious before going here. read more

When I moved to Oakwood in 2011, finding a trustworthy reliable mechanic was a concern for me as a single mom with two cars for myself and my children. Upon a recommendation, I went to Kettering Oakwood Automotive and I have never considered going anywhere else since. My experience with them has taught me that I do not have to worry that I am being taken advantage of or told that I needed something done that I did not. The pricing is reasonable and they even completed something for me once at no charge. Last year when I was shopping for a used car for my daughter, I took it down to Kettering Oakwood Automotive to check it over for me. The dealership I was dealing with handed me a "certification" of what their mechanics found and repaired on the car, but I still wanted someone I could trust to look over it. Terry did so at no charge and gave me a list of what they found, which I returned to the dealership with. The Dealership became quite defensive and tried to tell me that my mechanic just wanted to make money, however they agreed to look at the list and again look at the car. Well guess who was right? Kettering Oakwood Automotive! Their staff is always helpful and courteous. They even came to my home to jump my car for me once and have offered a ride home when I needed to leave a car there. I would and do highly recommend them. Jenny read more