I'd like to brag on & recommend my forever plumber. He was kind, timely, & charged a fair price for…read morehis services. I will definitely be using him again should the need arise.

I contacted nearly a dozen plumbers to disconnect my water well and attach my home to the county's…read morecity water line. Shane's Plumbing was the ONLY company willing to do the job and they did a stellar job. As my well started to fail I was stressed about how to keep running water in my home. Shane gave me a number of options and was always willing to answer questions and walk me through every step. What I anticipated being an overwhelming amount of work (and cost) need up being an easy job for Shane's Plumbing.

i started loving this plumber. Nice and good workers. The second time i called was for my tankless…read morehot water heater that was only working part time It is large and in the attic. They said they would give me a quote but that it could be under warranty They said they needed the code the unit gave when it was not working I gave it to them, emailed twice and called twice That was two weeks ago I never heard from them If they had called and said there was no warrenty i would have just had it fixed by them Stupid not to call me back or email me

Had an emergency with my washer flooding my living room and kitchen. Plumbco came out quickly and…read morefound the problem. Repairs were done quickly and the price was reasonable.

Chenevert's Services Saved us from destructive, unethical Plumbing service that walked away after…read morewe wouldn't agree to a doubling of price estimate with the worksite in shambles. We called Chenevert's and they came in to restored the cavern left and clean-up the site. Testing showed that the drain was working. Unfortunately the prior company didn't properly diagnose the issue and 30 days later the sink backed up again. We called Chenevert's and they were out within 30 minutes. They quickly looked through the entire lenghth of the drain pipe with a video camera and concluded that the drain pipe was fre of any roots and had no cracks or damage. What they counf was debrise from use but aggravated by the drainage from the air conditioner drainage from the attic above and the airborn particels sucked in were clumping causing the blockage in the line. A quick cleaning of the line with a cable line and it waas fully open. No reopening of the floor, no dirt and debrise spread through the house and very low cost to complete versus the thousands previously paid. More important, was the engaging employees who listened, diagnosed the situation discussed and explained the course of action need and ensured we understood and were in full agreement. What a great experience. We highly recommend Chenevert's and will mak the our Plumbing support for the future.

I had an extremely disappointing experience with this company and would not recommend them…read more I purchased a yearly maintenance membership for over $200 (paid up front) because I wanted my AC system tuned up. When I texted to schedule my maintenance, I also mentioned one room that seemed warmer than the rest and asked if they could take a look at it while they were already there. Instead of scheduling the maintenance I had already paid for, they set up an entirely different service appointment without making that clear to me. When the technician arrived, he told me he couldn't do the maintenance that day and that I would have to schedule another appointment. Then he looked at the warmer room and assured me the repair "wouldn't be that much." Later, I find out that he was supposed to have shown me an estimate BEFORE he did any work. That obviously did not happen because I would have said absolutely not. He spent very little time in the attic, claimed he "unblocked" one vent and adjusted dampers, then handed me a bill for $199. Even with a veteran's discount, I still paid $174 that I was never expecting to spend. I had literally just paid over $200 for a maintenance membership, and instead of receiving the service I paid for, I left with another unexpected bill. To make matters worse, the technician appeared unprofessional. He was coughing constantly and seemed to have difficulty breathing from the moment he arrived until he left. His clothes were dirty, and his zipper was halfway down the entire visit. It did not inspire confidence in the quality of the work being performed. After everything was over, I honestly cried because I felt completely taken advantage of. The technician knew I hadn't intended to schedule that service, yet he reassured me it wouldn't cost much before presenting me with a $199 charge. I contacted the company afterward. They refunded my membership fee, but they have refused to provide a detailed invoice explaining exactly what I was charged for. The technician simply entered a dollar amount with no itemized breakdown. As a customer, I deserve to know what I paid for. The worst part? The room is still warmer than the rest of the house. I don't even know if anything was actually fixed, and after this experience, I don't trust the claims that the vent was "unblocked" or that the dampers were adjusted. This entire experience felt misleading, unprofessional, and unfair. I will be taking my business elsewhere.

Our toilet flooded on a holiday weekend (oh the joys of having little boys in the house). John, the…read moreowner, was nice enough to not only take our call on a Sunday, but quickly get out to our place. Throughout his time in our home, John was personable and service-oriented. He was upfront about costs and went out of his way to try multiple lower cost alternatives before he eventually had to take the toilet off and drill the line. He even disinfected the floor afterwards and took the time to explain to me that my tank assembly is starting to go out and how to do the replacement myself, without pressuring me to pay more. I strongly recommend Stadium Plumbing if you: - Want to support a local, family-owned business with an owner who loves our community - Want someone who will treat you home like their own - Want clear, up front communication on costs - Want someone who won't try to take advantage of you - Don't want to pay the high emergency service charges or subscription fees that most of the other outfits in town want before they'll even send someone out Bottom line is that we all know that if you need a plumber, you're already having a s@$&!!% day, save yourself from making the mistake of calling a s@$&!!% plumber and call John at Stadium instead. Cannot recommend them more highly!

We needed a total of 4 toilets replaced. John came on out and checked the bathrooms and observed…read morethat some of the water lines coming out of the wall needed replacing. John took it upon himself to replace the old pipes and make sure the job was not just done, but done correctly so that we would not have any future issues with the old piping. His service & commitment of going above and beyond was truly a blessing! I highly recommend Stadium Plumbing!

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

Came out and more than fixed the clog. Used a camera to ensure all clean. Great job.read more

We are Clearwater Plumbers customers for life; they're an absolutely incredible company that exudes…read moretop notch customer service. We've been using them for several years now, but our latest experience sealed the deal. Recently we had them come out for a sewer pipe inspection from another plumbing company which provided us with a yearly scope of our line. They discovered a slab leak underneath our home due to a shifted sewer line. The estimate to fix the line was very high. We decided to get a second opinion, so we called Clearwater. Jason and Andrew were able to come out immediately to check the line. They ran a camera through the line and did see the disconnection but further under our slab, quite a bit further than the other company noted in their estimate. Jason gave us a quote that was much more affordable. Jason told me the excavation crew could be there the next day. The excavation company Clearwater uses was wonderful. I've never seen 3 more hardworking individuals. It was amazing they were able to dig a 10' tunnel under our slab in less than 3 hours. A day later, Jason and Andrew from Clearwater arrived to take care of the repairs, schedule the final inspection and testing and get the excavation company to backfill the tunnel. Clearwater seamlessly took care of a major repair with finesse and professionalism. If you need a plumber, Clearwater is the one to call. Update, a few days later, we discovered a link in the plumbing under our kitchen sink. Due to me being an amputee and my wife with a broken right wrist, we were not able to make the repairs ourselves. I called early in the morning and Jason and Andrew were out to take care of the leak a few hours later, awesome service.

Great service and communication with the company, did a wonderful job in a timely mannerread more

Great and very informative crew for this company. Arrived on time and were really helpful and…read moreprofessional and did not try to oversell and got straight to the point of our problem and what was our best options to fix the issue and get it done. I have found out that so many contractors love to put off their scheduling and try to charge way too much for their services compared to other businesses offering the same services and C & C arrived on time and gave us our quotes when they said and were just truly professional during the whole process and I just wish all businesses and contractors would have the same thrive and work ethic that the guys at C & C has. The ladies who schedule the appts were also amazing as well. I advise anyone in need of slab or plumbing repairs or installation of any kind to give the team at C & C a call and at least get a free, professional quote before hiring someone else.. Chris M

Thank you, Matt! My septic went out on New Year's day with a house full of company. He put our…read moreneeds ahead of his, and had the problem fixed in good time. Lots of great advice, even for things that could have increased his revenue. Sure do like the integrity. Can't recommend him highly enough!

Septic tank backed up, called KR in Lampasses. Unbelievable service. Same day. Thank you.read more

Total Solutions Decatur Texas overcharged me by 110%, be…read morecareful of the first estimate you are provided! Two residential exterior faucets failed from ice formation overnight because I was unaware they could do so if a hose remained attached cost me $499.99 very similar experience as those below. The Review app seems to take your phone nbr rather than your actual home...I expect these are all from the same plumber Total Solutions My offer to pay Charges Service Call: $72.50 $72.50 By the hour serv. Tech 1.5hrs @ $165/hr $247.50 $165.00 1hr Materials/products 4" Frost Proof hose bibbs 2 - PRIER 1/2 MIP 4 FROST PROOF HOSE BIBB LF 478-04-LF (2 @ $83.00ea) $166.18 2@$37ea*1.30% $96.20 TOTALS $486.18 $333.70 invoiced ($499.99) The total time to repair was less than 45 mins. Your worker was gone for approx. 1hr to obtain parts. Your Service call should have made certain he had these faucets on his truck before traveling to my residence. That faucet is a commodity plumbing item during the winter for plumbing contractors. Early in the visit after he was able to see the faucets the worker had me sign a work order for $237.00 total. He never explained the cost of the units, nor did he mention the travel time will increase that cost by 147.0% to $499.89. Had he done so, I'd have paid the $237 and wrote it off to experience. I'd still have to hire a different contractor but I could get a fair cost estimate b/c I then knew what I was dealing with. Your service took unreasonable advantage of me in multiple ways. The applied travel time to obtain the faucets and their markup costs are exorbitant. The exact part from many vendors is listed online and available locally at a retail price of $36 to $48. In my offer I marked that retail price up 30% over retail cost. Total Plumbing cost was actually less b/c Total Plumbing buys in quantity, to receive a substantial discount. Further, there are less costly, equally effective though perhaps uglier, versions for even less from Total Plumbing vendors. Please refund $145 to my account. If this remedy is not provided, then I never again will use your service, and I will tell my experience to others. Too often, unscrupulous contractors seek to take advantage of elderly customers. I learned now this is NOT simply a misunderstanding by the worker and/or others about fair and reasonable costs, it was an effort to do otherwise.

Requested service for 2 frozen outdoor faucets. Was quoted $237....got charged $500 by adding all…read morekinds of unfair extras which were never discussed, such as 2x + mark up for faucet valves ( retail $35 ea, charge $84 ea) extra time ( did not have the valves on the truck, so had to go get them. Travel time to Decatur is 10 minutes, charged an extra hour and a half at @ $165.00 per hour) When back, it took him 15 minutes to put them in. When confronting the owner he said charges were fair. So apparently he engages in a very dishonest modus operandi. DO NOT RECOMMEND. BUYER BEWARE.

We had 19 pipes burst during the big freeze last year. We patched those areas but knew we were in…read moredanger of hairline fractures opening up with changing temps etc. We shopped around for a re-pipe from copper to pex, and for someone to do it right. At the same time we wanted to replace our two 50 gallon water heaters with a single tankless system. We consistently heard from potential companies a) that we should only re-pipe the attic not the walls (because the walls were difficult, but we had had breaks on exterior walls) and b) a single tankless wouldn't work in our home that is just shy of 3500 square feet and one story (lots of long runs of pipe). Cody Huffman and Tier One came in here and heard our concerns and knew we wanted the job done once and done right. They researched the tankless heaters and designed a recirculation system for us. They completed the entire job, full re-pipe including in walls, and a tankless system for less than the estimates of others. We could not be more pleased. Hot water, all the time, throughout the house. And we are sleeping much better feeling protected from weather and age related breaks. We HIGHLY recommend Cody and his team at Tier One! Look no further than these guys!

Cody and his helper did a great job replacing gas lines. The original plumber I had started with…read moregave me a bid of what he would start the job at and this company was $500.00 cheaper than what the other one said he would start at. Definitely will be using Tier 1 for all my plumbing issues from now on.