I was very pleased with their prompt response, efficient fast service and competitve pricing. More…read morerecently, when I tried to contact them on another job, their outside answering service did not refer me to them but put me in touch with several Angi contacts. As a result I got a number of calls from strange electricians BUT NOT MARSHALL !!! Have still not found out what is going on.

We have been using Marshall's electric for 8 years and they have exceeded our expectations every…read moresingle time. Today, Ralph and Tieler came out to change out our outlets for a new built in. This required them to raise FIVE outlets. They also offered to raise the cable cords too, which took that off my husbands to-do list. These guys are so funny and personal and you can tell they love their job. They were such a pleasure to have here. They are the only contractors I actually look forward to calling for help because I know it will be a job well done and I won't be sobbing over my invoice when they are done. Today, I had drawn the lay-out with chalk showing how the built in was going to be laid out. Tieler asked to look at the engineering drawings and noticed that I didn't take into account the auto filler! This made my chalk layout off by six inches! Thank Goodness he was experienced enough to read the drawings correctly to ensure the outlets are exactly where they need to go. I couldn't be happier! Please do yourself a huge favor by trying them when you have electrical needs.

First off I have to say whoever you call Plumbing work is not cheap. So far I've been real…read moresatisfied with them especially their response time. If you find out there is still an issue or problem they will come back quickly and take care of it. I've had to call them three times for three different issues. I have been very happy with them.

Before buying a house in Stephenville, I hired Iron Horse to inspect plumbing because there are so…read moremany older properties with cast iron plumbing. They were reasonable, super friendly, prompt and very professional. I received amazing service, and they provided the detail i needed to make an informed decision. Later after purchasing a house, we had a minor plumbing issue. I called Iron Horse and the person answering the phone actually remembered working with me before, she was extremely nice, listened to the problem and was able to fit us in on a Friday afternoon so we didn't have to spend an entire weekend without water. The plumber (Lance) did an amazing job, kept me informed every step of the way, and was very courteous. I won't waste time calling around next time, I will go straight to Iron Horse. A+

Had an issue at 8:00pm and left them a text via their Google listing. It auto-replied that they…read morewould contact me the next business day. The next morning at 8:30am I got a text from the office. They set up my service call for that morning at 9:00 and told me cost to inspect and determine what needed to be done. The Technician, Josh, showed up right on time and was here for about an hour inspecting and ruling out issues that I was concerned about. In the end all I was charged was the inspection fee and now I have both piece of mind and a pathway of what I need to do. Very happy with my experience because finding a trustworthy HAVC company can be very hard. Honest and true to their word; I highly recommend.

We had Ryan Nelson come out and service our AC unit at our business. We have several in the…read morebuilding and he was able to replace thermostats and get them all up and running smoothly. They have never ran better. He did such a good job that we had him come service our house unit as well. This thing is old OLD. He was able to get it woking for us and told us what we need to do to upgrade soon. And to keep this thing running until we can afford that. A+++ we will always call Ryan for our needs.

When Service Still Means Something - Bates Heating and Air Sets the Standard…read more I want to take a moment to recognize what true customer service looks like, because unfortunately it has become rare. Bates Heating and Air in Granbury proved to me that it still exists. When I called them, I was convinced my pipes had frozen and I was facing a major problem. They responded promptly and professionally. After diagnosing the issue, I was told I would likely need a new coil. Instead of just selling me the repair, they did something that speaks volumes about their integrity -- they called the distributor to check the warranty first. That one extra step saved me a significant amount of money. The unit was still covered. They then quoted a very fair labor price, explained everything clearly, and made sure we would be protected as the Texas heat approaches. They even told me if the freon ever dropped, to call them and they would come right back. No runaround. No fine print. Just confidence in their work. Today Andy and Donny arrived with the replacement coil. Within about an hour, everything was installed and running perfectly. What impressed me most wasn't just their technical skill -- it was their attitude. Professional. Respectful. Efficient. Positive. The kind of people you actually feel comfortable having in your home. What makes this even more meaningful is something they did not know: I am currently battling cancer. Yet they treated me with a level of kindness, patience, and professionalism that genuinely made a difficult time a little easier. That kind of character cannot be faked. I have been in business long enough to know the difference between companies that just do a job and companies that build trust. Bates Heating and Air is the latter. I could call twenty HVAC companies in the Granbury area and I doubt any would leave me feeling as confident and well-taken-care-of as this team did. They didn't just fix our system -- they earned a customer for life. If you want honesty, skill, fairness, and old-school customer service that still believes reputation matters, Bates Heating and Air is the company you call. This is how business should still be done.

Bates Heating & Air has kept my 2008 Carrier Infinity System running right without breaking my…read morebank, which is no small feat, and many services I'd called in the past wouldn't even try because of this sytem's complexity and reputation for being persnickety. The Owner David is always a phone call or text away and is vested in customer satisfaction. A recent service call by Adam, shows that Bates hires the best techs and people too. When it time for an all new system, I know who I'll be calling. Highly recommend Bates Heating & Air.

They came out same day I called and Cole was able to diagnose the problem quickly. We are still…read morewaiting on The part to arrive. 99.00 service call and will post more on price when the part is installed. Was told they are NOT the most reasonably priced AC service but have yet to see if that is true. Will update at a later date

Easter Air has jumped through hoops to get my furnace going before this cold front. Their customer…read moreservice is unsurpassed. You won't go wrong hiring them.

I had a breaker problem at my house, and they made sure to fix it as fast as they could. Customer…read moreservice was awesome. Will definitely be using these guys again!

We have used Rick's Plumbing services on multiple occasions for everything from clogged drains,…read moreinstallation of new hot water heater and water shutoff value. The staff is always on time, professional, knowledgeable, and efficient. We have had bad experiences with other companies here in Granbury with overcharging by inflating hours worked. We have not experienced this with RIcks. Definitemy pleaded and would not hesitate to recommend to others.

We've been remodeling a house over the last year and have had Rick's out to do various jobs.. From…read moreunclogging a sink, to installing two new showers, redoing all our bathroom plumbing and everything in between, Rick's does a great job every time. Highly recommend them. They treat their customers well and their return customers even better. They're quick, great prices and super friendly customer service all around from scheduling the appointment to them coming out.

Good, timely, effective, and reasonable pricing…read more Good, timely, effective, and reasonable pricing.

Great service! I contacted Nick about getting some electrical work done. I needed power trenched…read moreabout 200 feet once the power company installed a new power pole on my land. Nick kept in contact with me and gave me a great price on the work needed. After the power company installed the pole Nick and his crew were out there the next day with barely any notice from me. They trenched 200 feet and installed conduit and a new breaker box and a box for my RV plug. The work looks great and has no problems! I will definitely be using him for any more work I need done!