Great company. I would highly recommend. The team done exactly what was discussed and the roof went…read moreon without any problems. Nick made our roof replacement stress free and his team worked very hard to complete our roof on time and on budget.

They didn't return calls to schedule an appointmen. This was very disappointing as I called them…read morebecause of their Yelp review.

If you want an honest roofer DO NOT go with Bumble Roofing Charlotte. We recently sold our home to…read morebuyers from Florida. When they had their inspection on our home, my husband was home and followed their inspector around the house, the inspector, who never went on the roof or took drone video stated we had several nail pops and the roof needed replaced. The buyers were incorrectly stating they couldn't get insurance on the house unless we replaced the roof. We called one roofing company for an estimate and it came in at $20,000. The buyers called in Bumble Roofing Charlotte and their estimate came in at $21,000. We agreed that we would write a check at closing directly to Bumble Roofing Charlotte. The day before we moved, our realtor received a phone call from the buyers realtor stating that the cost of the roof went up to $25,000! Our Realtor called Bumble Roofing Charlotte to ask why the change in price after being quoted for the original cost for over three weeks? The representative from Bumble Roofing Charlotte told our Realtor "I'm going to be honest with you. The buyers realtor called us directly to see what we could do to bump the cost of the roof up to $25,0000"! Because we wanted out of that property, we agreed to it but that doesn't mean we are finished with this fraudulent transaction. If you want an honest, trustworthy company, Bumble Roofing Charlotte IS NOT FOR YOU! Beware as they are unethical and committed fraud.

From the owner: Bumble Roofing makes roofing easy with expert solutions tailored for both homeowners and…read morebusinesses. Our trusted roof contractors are committed to delivering quality workmanship with honesty and transparency. With over 60 years of combined experience and more than 2,700 successful roof installations, repairs, and replacements, we've built a reputation you can count on. We offer one clear, upfront price and a full, detailed roof report--no haggling, no hidden fees, no gimmicks. Whether you need a simple repair or a full roof replacement, we're here to make the process smooth, reliable, and stress-free. Visit us today and experience the Bumble Roofing difference.

I called the office and they sent Garrett out to take a look at my missing shingle issue. He was…read moreable to diagnose, get me the single shingle I needed and came back the next day to do the repair. Finished it 15 min. Super service and great guy. Highly recommend!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

Had some minor roof damage that needed to be taken care of. Put some feelers out on Yelp and J&M…read moreresponded quickly with an estimate. They were great at communicating their availability and showed up before they were supposed to. The work was knock out in less than an hour and they even fixed a couple of things they thought could be problematic in the future. Very pleased with the work done and we will definitely be hiring them again in the future.

Jeyson and his team with JM Guttering exceeded all of our expectations. His staff installed gutters…read morew/guards, downspouts, pvc fascia and replaced a lot of rotten Masonite with new Hardie board for a very reasonable price, (we were quoted more than double by other gutter companies for only gutters w/guards and downspouts for products that didn't hv great consumer reviews and all had dozens or thousands of BBB complaints.) I'm happy to highly recommend Jeyson & his team who worked diligently and got the job done and left our property clean. If I could leave 10 stars for them I would.

Getting a new roof put on your house is always stressful your always wondering…read more Is it going to be completed in a timely manor ? Is it going to leak ? Is it going to look nice ? Are they going to clean up after themselves ? No worries with this company they were finished in one day, had two downpours no leaks !!! My main concern was the cleanup didn't need the horses stepping on any nails, and any nails in the pool, they went over the property with magnets I did find a few but I'm very happy with using them !

I was impressed with the representative Steven. He did a great job communicating with me, answering…read moremy 100 questions with kindness and professionalism. When the roofers came out to do the job, they were respectful of my property and made sure to keep the place as tidy as possible. Overall-great job and would use them again if I have another roof to replace.