Priscilla has always been very helpful and very professional. She accompanies her installer to…read moreinsure customer satisfaction.

Distinct Interiors could well be called Customer Service, Inc. This high opinion comes from…read morepersonal experience, having purchased plantation shutters for all my home windows from this business. It was only because of Priscilla Mott's extreme customer service that my entire order worked out so smoothly. She had complete and constant oversight from the time the order was placed until the end product was received and installed in my home. There were a couple of snags when the manufacturer's quality assurance skipped a beat or two, but Priscilla took the initiative to have these snags not only corrected but removed and replaced entirely. She always had the Customer's best interest in the forefront and went out of her way in time and her own expense to meet those goals. It was quite obvious and impossible not to notice her diligence in making customer service a priority from start to finish during my transaction. Distinct Interiors carries a wide variety of window treatments, all high quality and extremely fair priced. It is a plus to have them here in our community in Gardnerville, Nevada. I would give 6 Stars to Distinct Interiors if I could and would refer them in an instant to anyone who is considering new window treatments. Susan L., Minden, NV.

Amazing service. We…read morehad upholstery damage in our vacation home and could not find anyone to repair it. We were turned away from at least 6 business that might have helped us. We were finally referred to Mary's Drapery & Interior Design Service. We were greeted professionally. The lady on the phone took her time to have a conversation with us, actually listen to our problem, and then explained clearly what they might be able to do to help us. We promptly received a return call to tell us they could help and that they could meet our 3 day time frame (before our next guest arrived)! But what is even better is that they explained that since our furniture was new, we could probably have if fixed by the retailer (not the manufacturer) for free! We followed their advice and they were right. We got it fixed and on time - for free! WHO DOES THIS!!! Service like this is exceptional. Thank you "Mary".

Was completely scammed and swindled by these people. By the time everything was installed, they…read morewere gone and I was left in a very unsatisfactory position. Be careful. There are new owners of this business.

We had a great experience replacing the carpet throughout our entire house, including two new…read morebedrooms that were still under construction. We had to split the installation into two visits and reschedule a few times due to construction, and they were always flexible and accommodating. They never pressured us to buy a more expensive carpet and even offered to order samples to our home so we could make the right choice. Their customer service was excellent--they genuinely cared about helping us, not just making a quick sale. The installation turned out great, and I highly recommend them!

Alpine Carpet One is simply the BEST!!! They have the most personable, professional and helpful…read morestaff I've ever seen!! Jenny, a sales gal is so wonderful and super talented as well! She is an amazing artist and will gladly show you her incredible art, but she's also a dynamite sales gal for this flooring place. Also, Mike is a great sales guy too who came out to do an estimate on short notice. Today is the second day to have Jim Burson, a most extraordinary installer. Without him and his talent, creativity, and his desire to please customers, we would have been in a terrible bind. He spent the whole day taking care of a problem with our bathroom floor that was a bigger job than originally thought. This company ROCKS!!! These people care!! If you need carpet or flooring, you won't need to look further.

Staging the Sierras were the interior designers for my Donner Lake home near Tahoe. Working with…read morethem was easy, high energy, responsive and flexible. The house turned out amazing and I get compliments all the time on the modern mountain feel to the decor....just what I wanted.

I had a very frustrating customer service experience with the owner. I made several attempts to…read morediscuss some issues, and she consistently declined to take my calls, even after I texted and specifically asked her to speak with me by phone. After back-and-forth by email, she reluctantly resolved the matter after a fair amount of persistence, but it didn't need to take the amount of time and effort that it did. A conversation goes a long way. I also felt it was legally reckless for the owner to publicly comment online a disparaging comment about our ability to pay our bill. Apparently, logical feedback about her ambiguous grace period and how bank transfers work is "telling her how to run her company."

Sam is fabulous, so is his work! He did our kitchen, bar, office, laundry room and all five…read morebathrooms quickly, beautifully and reasonably. Remodeling our new house in Carmel and wish he were closer!

Sam's the MAN! Sam and Luis did a fabulous job for us in our kitchen and bar. We chose Bellagio…read morequartzite for the kitchen, and the most stunning blue green stone called Lemurian blue, from Madagascar and has gemstones in the stone and is hellishly expensive for our small bar. Sam is the only stone fabricator in the tahoe/Reno area that is a certified FREE POWER Installer. Free Power is an undertone (or quartz or other materials) phone, AirPods Charger. You can charge up to 3 devices at a time, and change the colors, and brightness from your Free Power Phone App. COOL!!!!!!! Sam is the only contractor I know whom picks up the phone right away when you call. In addition to excellent work, he is also a delight. Highly recommend him! He is the only sub from our awful contractor that we would hire again, and we will. I believe the old negative reviews were when he had someone working for him whom embezzled. Took the deposits and didn't tell Sam that he had a job, from what we heard.

My contractor recommended Dawson, lead guy at Stoneworks. Total success. Multi-generational…read morebusiness. Lots of experience. We had "sort-of" settled on Taj Mahal quartzite from Bedrosians in Rancho Cordova. Dawson listened and understood our desires for patterns and veining. "Interesting, but not boring, and not too busy." He traveled to Rancho, selected the actual slabs, returned them to Tahoe. His contractor discount at Bedrosians covered the transportation costs. He expertly utilized them to maximize display of the beautiful veining. We couldn't be happier.

Great people, means great service. Ask for Daniel! All right…read morehear in the heart of Tahoe!

Looks like Tahoe Sand and Gravel has been sold (now Parker Outdoor Supply) and the new company is…read morebacked by a PE firm (Trilantic North America). The difference is noticeable. No one answering the phone. Out of material. No longer offering 1/4 yards of material. They certainly don't have the customer in mind. It's all about efficiency now. Looks like I'll be driving to Carson for material now.

If I could give Michael more than five stars, I absolutely would…read more We hired Michael based on a referral for what turned out to be a massive custom home project. The scope of work included eight bathrooms with shower walls, shower ceilings, floors, wainscoting, and countertops, along with installing the engineered quartz in our kitchen, laundry room, and butler's pantry. He also installed the granite in the game room/bar area. It was an enormous job, yet Michael and his team completed it in just **2 weeks and 2 days**. Even more impressive, they never sacrificed quality for speed. Throughout our build we've had the opportunity to work with some outstanding subcontractors, including an exceptional electrician. But without question, Michael has stood out above everyone else. He's punctual, professional, incredibly knowledgeable, and takes tremendous pride in his work. What impressed me most, though, is his character. If something isn't exactly right, he doesn't make excuses or become defensive--he simply makes it right. That level of integrity is incredibly rare these days. I've also had multiple tradespeople working on our home--people who know quality craftsmanship when they see it--comment on what an outstanding tile and surface installer we have. Hearing that from other professionals only confirmed what we had already experienced firsthand. Beyond his workmanship, Michael is simply one of those people you genuinely enjoy being around. It honestly feels like I've known him for ten years. Our personalities clicked from the very beginning, and we've developed a friendship throughout this project. I can be completely honest with him, ask questions, or bring up concerns, and we've always been able to have open, respectful conversations. That's something I value tremendously. He is just an all around cool guy. Without a doubt, I believe we'll remain friends long after our home is finished. If you're looking for someone who delivers exceptional craftsmanship, stands behind his work, and is an absolute pleasure to work with, I cannot recommend Michael highly enough. Hiring him was one of the best decisions we made during our entire home build.

Versatile just completed my curbless shower and floor for my bathroom remodel. It was a complicated…read morejob. Michael and his team did a beautiful job and resolved issues quickly and competently as they arose. I highly recommend this company and will definitely use them again when I need tile installed.