So my fiancée just went there today to get a form stamped for her college, because her school blocked her from returning because there was hold on her financial aid because she had to change her marital status from separated to single. The office hours state they are open till 4:30pm and she arrived before 4pm and the girl was rude and told her that she wasn't accepting anyone else today because they are short staffed. She proceeded to advise my fiancée that she knows school doesn't start until next week so she could wait till another day. It was wrong for the associate to assume her situation. My fiancée advised the associate that she needed it stamped to return to school tomorrow. She stared back to college today. Now she has to miss school tomorrow and we have to change our schedules to go back down there again. What the associate doesn't understand is the trouble she has caused us because now we have to change our work schedules. Her school requires the hours missed tomorrow to be made up on Saturday, which means now she has to call out of work on Saturday to make up the hours for school. Thus costing us the loss of income from the loss of hours worked. All of this could have been avoided if she had been willing to listen and take care of her. She arrived during the open hours of business. What could have taken the associate 5 mins has now cost us a week of headaches. Absolutely unacceptable customer service. read more