Very personalized service. Balloons deliveries are quick,…read moreaccurate, and charming! You can order online or call them on the phone. Easy to communicate with.

I have used Bloom By Doyle's for a number of years. Originally I reached out to them as requested…read moreby my employer for a client of ours who had a death in the family. I have since retired and have used them on numerous occasions. I have received rave reviews from every recipient. I order from Bloom with 100% confidence that thought and attention to detail are going into every arrangement they create. They are my go to. If you want a display of thought and beauty use Bloom. If you just want a vase of flowers, choose elsewhere. It's your choice.

I lived in California, and found out about the death of a dear friend in Lynchburg. The florist at…read moreAngelic (not a call center) took the call, and while I ordered a reasonably priced arrangement to be delivered that day, she asked me some about the recipient, and planned a special bouquet to send out. Thank you so much for the personal attention on this difficult time.

Beautiful bouquet, friendly service, made our event special. All while she had multiple issues…read moregoing on at the same time. The takes pride in work and it shows. I would strongly recommend using Debbie for all your floral needs. Robert Cutuli

Experience was great! Flowers were fresh and customer service was great! Thank you for everything!read more

Kelly did the flowers for our rehearsal dinner last weekend. Most importantly she took my requests…read morefor how I wanted the flowers to look and really exceeded my expectations. They were exactly what I wanted and then some. Communication was always prompt and friendly and her pricing very reasonable. Thanks again Kelly!

I ordered flowers from out of town for a memorial service that I would not be attending. In years…read morepast I have had disappointing experiences with other florists, so now I try to organize my thoughts so I. can be as specific as possible when I call to place the order. The person on the phone was very helpful and accommodating. I requested a natural, woodsy arrangement in green and white. She asked if I liked curly willow (...do I like curly willow??!! Yes!), and when we concluded our business she said, "We'll make something very nice for you." Well let me just say, Leo Wood hit it out of the park! The pic doesn't do it justice. The finished product was formal enough for the occasion but it had long pieces of curly willow reaching out in stunning asymmetrical glory. I highly recommend this florist!

I placed an order from out of town for a family member who lives in Rustburg, VA that just lost her…read morefather. There are currently zero florists in Rustburg that I could find, so I thought I'd order from a florist in nearby Lynchburg. I went to Leo Wood's website and placed an order for a $45 bouquet with a delivery fee of $18, with a total of around $65 with tax. About 5 minutes later, I got a call without so much as a "hello" and was told in a frustrated tone that "I'm not delivering anything to Rustburg for $45! I'm cancelling this and you can order a more expensive arrangement! It gives you a minimum cost on the website for deliveries outside of a certain radius!" I replied, "Excuse me. You are being very rude. I am not from Lynchburg or Rustburg and have no reference on how far that drive would be from your place of business to my family member's home. Also, I did not read the whole entire website and did not have any alerts that stopped me from placing the order. Go ahead and cancel my order. I refuse to do give any money to a business that speaks to customers in this way." I'm assuming the person I spoke to on the phone is Leo Wood himself, although they never greeted me on the phone or offered their name. Would absolutely recommend Kathryn's Flower & Gift Shop though. They are where you should spend your hard-earned money, not this place.

An EASY 5! Kim assisted me with the order for a new friend who is home under the weather. She was…read morevery customer service focused (what a nice change) and assisted with the order. The bouquet was delivered today and my friend said the person who made the delivery was very nice and the flowers were the freshest and most beautiful ever. She also said, "They could grace the cover of Southern Living Magazine!" That says it all. Great job team and thank you so much!

I ordered online and received great communication, on time delivery, and exactly what was ordered…read more They were also competitive in pricing. Highly recommend this local florist.

As a business owner in Lynchburg I am HURT by the customer…read moreservice I received after costing another local business. I visited Kathryn's Flowers one weekday morning. I was seeking a specific color but the flower type itself did not matter. Everything I inquired about the saleswoman would cut me off mid sentence stating the price as if I could not afford what I was seeking. She shouted at me "100 roses? THATS LIKE 700 dollars !" And went back to what she was working on. At this point I'm upset but I really needed beautiful flowers and I know they are the shop. I ask to see a catalog she throws it on the counter. I picked out two arrangements and the woman at the counter "wasn't sure if she could get the flowers." I just say thank you and leave.. take your hard earned dollars elsewhere! The price didn't matter as I'm throwing a celebration to honor my mother. I'm actually glad her service was pitiful because I received 100 beautiful orange roses from an online vendor for $100!!!! Now I'm off to spend the other $600 I guess she assumed I didn't have, else where! Money isn't an issue with me. Bad customer service always will be.

I have ordered from Kathryn's Flower Shop twice now - both times was to purchase a bouquet for my…read morecoworkers who had new babies. I ordered online where there were plenty of options to choose from. The site was easy to use and select a pick up time. I got an email when the order was received and another when the order was ready. The flowers were ready quickly - one order was ready to be picked up in only 2 hours - and they looked beautiful. The shop smelled wonderful when I went to pick up the bouquets. Beautiful arrangements.

Owner went out of her way to communicate and coordinate when we had a glitch in delivery. In…read moreaddition, she refreshed the flowers ordered so they would be the most beautiful. Thank you for going over and above!

Order a flower arrangement 2 days ago for my wife's birthday today. They waited until the morning…read moreof delivery to tell me they didn't have the correct color flowers for her arrangement. They did deliver them, but the arrangement looks about half as full as the picture on the website. Just wish people were honest and actually delivered what you wanted and paid for. Sad.

Thank you so very much for making the most amazing casket spray for my father's funeral. I have…read morenever seen one that beautiful as well as the basket arrangement you made for our family for my dad's funeral. If you need a personalized florist that shows compassion, sympathy, attention to detail and floral expertise, then Cheryl's Secret Garden is the place to go. If I could give a 10 out of 5 star review, I would.

I live in Florida, I ordered a fruit basket online for a funeral that my niece would be attending…read morein Lynchburg Va. for a wonderful woman who just passed. Order went through allowing me to pick a day and a time slot. It was to be ready by 11:30. "Great" I thought! At almost 11:00 my niece called to let her know she was on her way (15 min ride) when she spoke to Cheryl, Cheryl told her that it was canceled. I received my cancel confirmation at 10:55 about the same time when my niece called her. She said she was too busy and for her to "go to Food Lion and pick some fruit from there, everybody does it". So Unprofessional and unacceptable!! Had she called or emailed as soon as the order was placed, I could have made other arrangements by then it was too late! Hey Cheryllll...there's a difference in a beautiful gift basket with arranged fruit with a basket and bow than going and grabbing up some fruit in plastic containers and bags. Now I know why you are a 2 star business. If I could have she would get NO stars. Should have checked yelp beforehand! Stay away from this place