Very personalized service. Balloons deliveries are quick,…read moreaccurate, and charming! You can order online or call them on the phone. Easy to communicate with.

I always try the local florists when sending flowers rather than doing generic online ordering…read more These folks knocked it out of the park! Not only was the arrangement gorgeous, it was delivered faster than I could have anticipated. This kind of outstanding service is why I support small businesses. Thank you for taking such good care of your customers.

Experience was great! Flowers were fresh and customer service was great! Thank you for everything!read more

Kelly did the flowers for our rehearsal dinner last weekend. Most importantly she took my requests…read morefor how I wanted the flowers to look and really exceeded my expectations. They were exactly what I wanted and then some. Communication was always prompt and friendly and her pricing very reasonable. Thanks again Kelly!

I ordered flowers from out of town for a memorial service that I would not be attending. In years…read morepast I have had disappointing experiences with other florists, so now I try to organize my thoughts so I. can be as specific as possible when I call to place the order. The person on the phone was very helpful and accommodating. I requested a natural, woodsy arrangement in green and white. She asked if I liked curly willow (...do I like curly willow??!! Yes!), and when we concluded our business she said, "We'll make something very nice for you." Well let me just say, Leo Wood hit it out of the park! The pic doesn't do it justice. The finished product was formal enough for the occasion but it had long pieces of curly willow reaching out in stunning asymmetrical glory. I highly recommend this florist!

My son got married the Saturday before Easter in Lynchburg. I had done all of the reception flowers…read moreand bridesmaids flowers, groomsmen's boutonnières and table arrangements, but I was having a hard time with the bridal bouquet. (The stems kept breaking on me.) They were my superheros by agreeing to do it for me the day before the wedding. Calvin not only did an incredibly beautiful job, but he was just the nicest person. I truly believe God answered my prayer for help and led me to him. If you ever need flowers I would recommend and highly encourage you to order from this business. He's the best!!!

I lived in California, and found out about the death of a dear friend in Lynchburg. The florist at…read moreAngelic (not a call center) took the call, and while I ordered a reasonably priced arrangement to be delivered that day, she asked me some about the recipient, and planned a special bouquet to send out. Thank you so much for the personal attention on this difficult time.

Beautiful bouquet, friendly service, made our event special. All while she had multiple issues…read moregoing on at the same time. The takes pride in work and it shows. I would strongly recommend using Debbie for all your floral needs. Robert Cutuli

Called to place a order last week person who I spoke to acted as my order was a inconvenien. Placed…read moremy order at a different shop

I live out of town and rdered floral arrangement for a funeral and it was thr most amazing and…read morebeautiful arrangement I have ever seen. So many different fliwers were used and I couldn't have been more pleased. Very talented business.

As a business owner in Lynchburg I am HURT by the customer…read moreservice I received after costing another local business. I visited Kathryn's Flowers one weekday morning. I was seeking a specific color but the flower type itself did not matter. Everything I inquired about the saleswoman would cut me off mid sentence stating the price as if I could not afford what I was seeking. She shouted at me "100 roses? THATS LIKE 700 dollars !" And went back to what she was working on. At this point I'm upset but I really needed beautiful flowers and I know they are the shop. I ask to see a catalog she throws it on the counter. I picked out two arrangements and the woman at the counter "wasn't sure if she could get the flowers." I just say thank you and leave.. take your hard earned dollars elsewhere! The price didn't matter as I'm throwing a celebration to honor my mother. I'm actually glad her service was pitiful because I received 100 beautiful orange roses from an online vendor for $100!!!! Now I'm off to spend the other $600 I guess she assumed I didn't have, else where! Money isn't an issue with me. Bad customer service always will be.

I have ordered from Kathryn's Flower Shop twice now - both times was to purchase a bouquet for my…read morecoworkers who had new babies. I ordered online where there were plenty of options to choose from. The site was easy to use and select a pick up time. I got an email when the order was received and another when the order was ready. The flowers were ready quickly - one order was ready to be picked up in only 2 hours - and they looked beautiful. The shop smelled wonderful when I went to pick up the bouquets. Beautiful arrangements.

Thank you so very much for making the most amazing casket spray for my father's funeral. I have…read morenever seen one that beautiful as well as the basket arrangement you made for our family for my dad's funeral. If you need a personalized florist that shows compassion, sympathy, attention to detail and floral expertise, then Cheryl's Secret Garden is the place to go. If I could give a 10 out of 5 star review, I would.

I live in Florida, I ordered a fruit basket online for a funeral that my niece would be attending…read morein Lynchburg Va. for a wonderful woman who just passed. Order went through allowing me to pick a day and a time slot. It was to be ready by 11:30. "Great" I thought! At almost 11:00 my niece called to let her know she was on her way (15 min ride) when she spoke to Cheryl, Cheryl told her that it was canceled. I received my cancel confirmation at 10:55 about the same time when my niece called her. She said she was too busy and for her to "go to Food Lion and pick some fruit from there, everybody does it". So Unprofessional and unacceptable!! Had she called or emailed as soon as the order was placed, I could have made other arrangements by then it was too late! Hey Cheryllll...there's a difference in a beautiful gift basket with arranged fruit with a basket and bow than going and grabbing up some fruit in plastic containers and bags. Now I know why you are a 2 star business. If I could have she would get NO stars. Should have checked yelp beforehand! Stay away from this place

Liberty Flower Farm is an amazing, local farm that delivers beautiful blooms to Florists. LFF has…read morethe integrity to ensure the flowers are at their peak and are reasonably priced. I've not had a bad experience with anything I've ordered from Nancy. I know her work ethic and commitment to making everything she has her hands on, the best it can possibly be.

The woman who answered the phone, maybe a Katherine, was so extremely rude. I could barely ask my…read morequestions without her seeming very flustered and as if my questions were absurd. Would not buy from here simply because of the awful customer service.