they did a great job with my huge mess! Everything was organized and cleaned for a great priceread more

5 hours of cleaning and only covered top floor of my home, extremely slow and no value for the…read moreprice paid. Never again. I would give zero stars if I could.

These ladies are truly amazing. They are friendly and so professional. They are on time and take so…read moremuch pride in their work. They do such an amazing job. They cleaned my apartment to perfection. Then they also helped me unpack and organize my new place. Absolutely fabulous job!! I highly recommend them for all your needs. You will be super happy!!

this cleaning was very thorough. they were punctual and gave me exactly what I requested. this is a…read morehigh value cleaning company. I would definitely book again!

This is my second maid service that I've ever had on a consistent basis, and the service is…read moreAWESOME. I wish I could remember my maid's name, but she is friendly and really good at making the house shine. She comes every two weeks, and I try not to get it too dirty in between. Still, the floors are cleaned, surfaces look like no one has ever touched them, and I defy you to find any dust. What's interesting is that their pricing is really, really competitive as well! Great service and a lower price? Yes, please!

We paid for a 'deep cleaning' (which is what I recommend by the way)…read more After somewhat of a rocky start, this maid service has more than redeemed themselves. They came out with two maids and did an OK job. Later on thought, we noticed that they had missed a lot of stuff. I wrote an email to the company and within an hour, the owner of the company and his wife had contacted me apologizing profusely promising to rectify the situation. The next day, the owner, his wife and the crew came out to my house and really did a spectacular job. They really paid attention to cleaning outside the cabinets, our shutters, blinds and floors. The bathrooms were spotless We will use them again.

I want you to know that Cindy and Loyda did an exceptional tremendous job in cleaning my condo. The…read moretwo went above and beyond in what I had asked assistance with...as I like to call the two my cleaning assistants out of respect! When I returned home my home was spotless, they had folded all my clothing and even put up everything plus I had expressed they did not need to do the laundry. When I came in she had done the even extra...a load of laundry , dried and folded plus put away exactly where they belonged. I immediately rescheduled on a regular basis! Trustworthy, deep cleaning, kind, went out of their way to do extra, and I sent a photo of my bed and it was exactly pillows and all in perfect place. Plus as anal as I am everything was put in exact place! Please know you are absolutely giving yourself a wonderful gift in having their service of Cindy and Loyda assist you! Truthfully!!! Kindly, Shellie Robertson

Very responsive, easy to schedule, and great price! I let them know exactly what I needed and…read morereceived a customized quote which was excellent and I really appreciated. Super nice staff, I will be scheduling with them again. They worked miracles on my bathroom, all the tile and grout looks brand new.

I requested quotes for a move out cleaning of my 1 bedroom condo unit. Within minutes, Shiny…read morecleaners had reached out and provided a competitive quote. While they were not able to get out the same day, they were able to immediately schedule me for the next morning. They provided me an arrival window, and in fact arrived 30 minutes early. On top of that, they didn't start the 2 hour minimum until I got there! The cleaners name was Samantha and she was very polite. Boy did she do such a great job. The comment I received from my landlord was: "Wow you did a really great job cleaning the unit." I would recommend this business to any looking for reoccurring cleaning services, or move out cleans!

They responded quickly. The whole house was deeply cleaned. I would definitely recommend them.read more

It was a fabulous experience. Christina made the booking process quick and painless. On the day of…read moremy appointment, she came and looked over the place & stayed with me until the movers came to get rid of my damaged furniture (Hurricane Harvey SUCKS!!). Then Gaby showed up and worked like a cleaning MACHINE and got ALLLLLLL the dirt off my floors from having almost 2 feet of water in my apartment (Did I mention Hurricane Harvey SUCKS?!). I would recommend this service to anyone who has the need for an excellent cleaning!!

I tried to get a simple quote for a house cleaning. SoFresh made an initial offer, then when I…read moresought to confirm, changed the terms and increased the price. Then I made a reservation online and they again called to tell me that my cleaning fell into a new category that was priced differently and would be substantially more. After asking that they honor their original price, they declined, and I decided to do business with one of the many other maid services in the area--one that won't mislead me about price. It may be that this whole, frustrating, time-consuming process was merely a product of misunderstanding. I actually think that is true. But this company needs to clearly and simply express and explain their terms and their pricing, and it's not that hard to do. Other companies have no problem with this. I am going to find a house cleaner who makes my life easier, not more difficult and endlessly frustrating. I urge others to do the same.

He did a terrible job. I'm very disappointed in the service. I had to go back and clean all of my…read morecounters, my bed and the floors after he left. He did not move anything nor did he dust properly and the shower, tub and bathroom toilet is still dirty.

Used them not too long ago and I have to say they did a pretty good job with the cleaning and…read moredusting. Pretty good only tho. There were things that we're missed and certain areas that were halfway dusted. I will probably use them again tho. The staff was super nice and didn't ask a whole lot of questions just got to cleaning.

We have been working with MoreHands since before Covid…read more There have been various teams that come and go... The two teams that have been cleaning our home lately appear to do best. I was asked to rate the service I received this week and I would gladly do it! Overall MoreHands maid service has been a good service for us for years (although we took a break for a little while during Covid). I like the people at the office as they are polite and accomodating and because I can communicate with them very well. We have had other providers that would clean much better, but could not keep a consistent schedule. MoreHands has been able to provide service more consistently once per week for a little while now. The issue with them is that they like to move the start times around. Another issue is that they will not do ANY laundry. There have been two teams that have been coming to our home, and I like them both... They have both been doing very well: Team 3 (Claudia and Glenda) have consistently done a great job, and are very cordial and pleasant while they are performing their duties! They also go the extra mile. Keep up the great work! Team 2 (Stephanie and Julie) do what is asked of them. I like the way they make our beds. They work quick.

Worst cleaning company in Katy!! We had them come probably once a month. They would come and "…read moreclean" The house in about 45 min and leave as quick as they could leaving dust dirty floors barley cleaned mirrors etc.... the list goes on and on. We really never complained because we pretty much try and keep the home as clean as possible ourselves. But the reason for this review is because we recently moved. Had more hands do what they call a move out clean. Which don't ever let them con you into this. They sent 2 employees that basically did absolutely nothing for 5 hours to a completely empty home. And charged us around $450 to mop a floor. Biggest scam ever.!!!!!! Do not recommend this company at all. If there was an option for negative stars I would have given them negative 5