I called this allegedly great florist because of the good reviews. I wanted to inquire about a…read moreflower arrangement that I'd like to have custom-made. Unfortunately, I was met with a Spanish-speaking message to callers, giving no direction to those who do not speak the language, with no other option. I could not comprehend the message. It would behoove them to convey a message in both Spanish and English in the future. Unless any English-speaking caller wants to deal with getting past the first hurdle of understanding what they're saying in the first place, I would suggest you look elsewhere. One can only imagine what the end result of your pricey flower arrangement would look like, considering the language barrier. They're shooting themselves in the foot, as this pushes away potential revenue for them. I am certain a small business would want to make money from all walks of life, no?? That doesn't seem to be the case here. Oh well, there are scads of good florists that I can find elsewhere.

WE LOVE THIS FLORIST & FLOWER SHOP! The owner has such a wonderful and diverse selection of…read moreflowers to choose from. I wish I'd gotten his name, but he was incredibly kind, patient, and helpful. Not only is there a wide variety of stunning arrangements, but the owner will also work with you to create your own. My arrangement turned out absolutely beautiful, and I can't wait to come back for all our floral needs. The prices, quality, and value are fantastic - and the customer service was truly memorable. So thankful to have found Casa Blanca and the wonderful people who work here

Friendly, helpful, goes the extra mile customer satisfaction and service…read more My go-to for every occasion.

I live a minute up the street from this place but finally stopped by today. The owner was so nice…read moreand attentive and I think his prices are more than fair!!! I was even given a cute yellow carnation flower with my purchase. I'll be a repeat customer now. Than you for the help with my new beautiful plant.

I need floral arrangements three to five times per year: for Valentine's Day; my wife's birthday;…read moreour anniversary; and occasionally, Thanksgiving or Christmas. For the longest time, I relied on Florabella to provide me with creative arrangements made from what were often unusual and difficult-to-find flowers. The business was well-organized and kept its schedule reliably, attractive traits to a nerd such as myself, and it sold its creations at a reasonable price. I could drop off a vase at the shop, conveniently located in Bay Ho, and, a few days later, either pick up my flowers or have them delivered to my house. However, by fall of 2019, owners Sarah Newstead and Jennifer Bull were gone, and the shop had moved from San Diego to Coronado Island, a virtual world away from the one I inhabit. Prices had risen, phone calls were no longer promptly returned, and the whole enterprise began to feel desperate and amateurish, like Mom had left the kids in charge, and maybe they were in a little over their heads. So I've stopped using Florabella, because, in the immortal words of Kimberly "Sweet Brown" Wilkins, "Ain't nobody got time for that." I grant that some of my hesitation may stem from an age-related aversion to change, and that your experience with the "new" Florabella may differ from mine, but, nevertheless, buyer beware and all that...

I ordered my Mom flowers for her birthday, not only were they not delivered on the day I requested,…read morebut the day after when they promised after my complaints - not delivered. Bad business that cannot be relied on, DO NOT ORDER HERE. ***To update: The flowers were delivered 36 hours late and not remotely close to what I ordered.*** Extremely disappointed!

Thank you so much for the beautiful flowers they were delivered to my Mom for Mother's Day!!!…read moreExceptional as always!!! Highly recommend!!!

Lupita is amazing! She created all of the flowers for our recent vow renewal and they were perfect.read more

Called last minute for a graduation bocca. Request them to be white and the lady inside made me a…read morereally nice one. Definitely worth the price.

My boyfriend ordered me the 3 dozen roses for valentines but when it got delivered there were only…read more26 roses!! He basically got ripped off by 1 whole dozen. So disappointing cus it wasn't cheap either.

Floral arrangements are absolutely beautiful. Such care and…read moredetail in each design. Flowers are fresh and very colorful. If you need flowers for any occasion, this is the place to get them.

The place is alright.The first time I ordered from them it was great and looked just like their…read morepictures online when I got the delivery picture and picture from my friend. So I ordered from them a second time and was pretty disappointed. I ordered the Peach Fuzz floral for my aunts birthday and it had no ranunculus and was filled with mostly fillers. Don't get me wrong, it was still a pretty bouquet and I know it won't always look like the ones online, but for the price that it was, it could have had more roses or something if they ran out of the ranunculus and less of the filler. Also didn't get a proof of delivery this time, so im not sure if they forgot or if they knew it didn't look like what I paid for. I emailed the company to complain and haven't heard anything from them since. So just something to think about

If you choose to purchase, know the owner is rude, not open to feedback, and defensive. I wish I…read morewould have read the negative reviews about this place before ordering. I felt negatively about my experience and decided to call to speak to management, which to my surprise was the person who helped me in person. I expressed my discontent with my experience, and she did repeatedly apologize for how I felt, but her tone was distasteful. I mistakingly referred to my order placement as a consultation, to which she said, "There was no consultation, my love you just ordered a floral arrangement," which demeans the $50 price I paid for the bouquet. She made it seem like my purchase was not enough to receive a 5 star level of service. She rudely let me know that I was talking in circles during the phone conversation, and assured me that she had over 300 positive reviews and has been in business for over 10+ years. Extensive experience does not justify poor customer service. The owner called me "honey" and "my love" repeatedly over the phone in a condescending tone, which I let her know felt demeaning, and she continued to refer to me using those words. This is a business that deals with celebrations and happy moments, and I did not leave feeling any positive emotions about my purchase.

Delivered to a funeral home nearby, they were experienced and I felt at ease. It was delivered on…read moretime and to the exact room. great communication.

When you are looking for a Florist that stands out from the rest " La Bella Bloom" is your best…read morechoice. I was looking for a florist that could create a special flower arrangement for my special friend. The arrangement that was created by Chrissy the owner was absolutely amazing. She put heart, passion and creativity in this special flower arrangement that shows her talents of a professional floral designer. Her communication was top notch, her outstanding customer service was out of this world. When you make a decision to send someone flowers. You rely on pictures posted on website and hope that you get the value, freshness and quality for the price. Well we got it all and so much more. The arrangement was absolutely stunning. The flowers fresh and fabulous. She selected the flowers personally and created a absolutely stunning flower arrangement. My customer was so so impressed and couldn't stop bragging about how beautiful and spectacular the flower arrangement was. I was so excited this arrangement was so important to me and it was delivered personally by chrissy the owner to my special friend. So look no further. Here is your fabulous florist. It's my new go to florist for my special flower arrangements created by the owner Chrissy. She far exceeded my expectation. she is my number #1 go to florist. Thank you personally for your outstanding customer service and your spectacular flower arrangement you created for me. Happy customer Laura Songer San Diego local

I took a chance and trusted Yelp - and you did not let me down! Placed a phone order from OC for…read morenext day delivery. You never know what you're going to get with some florists when you go this route but WOW! My future sister in law was speechless at how beautiful the arrangement was (and so was I). She sends me pictures every day :) Beautiful job, very tasteful and just stunning. Don't hesitate to order from here!

We noticed their stand on the way to another local shop. Loved the vibe they had, so we made a…read morestop. Tons of different flowers. They did have pre-made bouquets that were gorgeous but I am allergic to lilies. I asked if she could make me one and she was more than happy to. She asked my price range and made sure I wasn't allergic to anything else. Great customer service, beautiful flowers AND she did amazing on my bouquet.

I needed some flowers for my grandmother in the hospital. I was charged 50$ for one bouquet. Never…read moreshopping here again.

The arrangement I received was just beautiful. The long stemmed roses are stunning and just so…read morefragrant.

If I could give less than 1 star I would. I've ordered thru ftd, and they defaulted with this…read more"florist". I should've learned my lesson about companies who contract local florists.. especially here in spring valley because here I am a year later, Stuck in the same situation; this time.. with teleflora. At least FTD made things right, but teleflora didn't even bother to offer a fix. $70 should've gotten me a premium arrangement; what I got was exactly what someone before me said--it looks like a 5 year old put flowers in a vase and called it a day. I've provided a picture of what I was supposed to get .. and what I actually got. Not even the same number of flowers in the vase. Before you say I'm too critical .. you tell me: would you spend $70 on what I actually received for my moms birthday!?