Pat replaced an amazing woman, Dolores Webb, who had for years served my parents as a kind, caring,…read moretrustworthy, responsible, and proactive insurance agent. And Pat White has so far been the complete opposite. What you don't see in his description above it that he is also involved with financial services. We had to demand that his lackeys stopped calling us for financial services, stop sending us paper work on State Farm credit card information, stop calling and telling us we needed to come in and have a meeting (which is just a sales pitch for his financial services) and at this time we are researching other Insurance companies in our area. I remember going in a while ago because something was odd on our statement. The office seemed out of sorts and I was extremely frustrated and Pat strolled by me and with a smug look asked me if the problem had to do with my premium increasing? As if he had waves of people flooding his office for the same reason. I also had an instance with a possible claim and spoke directly with Pat about it and instead of doing the miniscule amount of research to find out if it actually was possible to claim on this particular problem he automatically forwarded my call to the claims department. I had to go through the whole ordeal of filing, talking to claims people, waiting for weeks, calling back, etc. just to be told I wasn't covered. It would have taken Pat 2 minutes to look it up. We are unsatisfied with our service. I truly miss Dolores Webb and am sorry she decided to retire. The community lost an amazing insurance agent and a great public servant.

Kimberly at Pat Whites office is top notch! Very friendly and knowledgeable. She takes the time to…read moreexplain everything and does it with a smile. Always quickly calling me back as soon as I leave a message etc. not to mention I have a great rate on my insurance that has stayed the same for years now (unlike other insurance companies who don't reward loyalty with increased rates every chance they get) they are also very honest and tell it to you straight, without all the up sales that most insurance offices do that makes you feel like just a number. Thank you Kimberly and State Farm!

I had a wonderful experience with State Farm. My agent Joshua Thibodeaux helped me over the phone…read moreand was very patient, knowledgeable, and professional. All of my questions were answered, and the customer service was excellent.

Spoke with Annye Cantu a while ago regarding my home insurance. She was detailed, answered all of…read moremy questions. Waiting on my fiancé to see when we can switch over to her! She's so easy to talk to!

My husband and I have been customers with Billy Rhodes, for 17yrs now, and are very happy we are…read more We highly recommend this agency!! If your insurance company of years, didn't go the extra mile to provide you and your family with immediate assistance during this past vortex or for whatever your needs was/are. Then please give Billy Rhodes office a call. They will treat you like family Let me tell you what they did in our time of need, that stood out for us. Once I contacted the office and informed them what happened, and what we had done up until that call. They immediately advised us of our insurance policy and how to proceed in getting the damages repaired and our life back to normal. Billy Rhodes and his staff, immediately put us on the fast track. And it doesn't end here.... State Farm's Claims Adjuster Ms. Howard, was very professional and proficient. While thoroughly assessing the damage throughout our home, her levels of expertise was very detailed and meticulous. The pride that she exuded, was demonstrated throughout her assessments, and graphs. Ms Howard, even recognized and understood my apprehension, and confusion and was able to put my anxieties at ease. Ms Howard, is a great asset to the State Farm Organization. We want to say THANK YOU ALL, FOR YOUR ASSISTANCE we could not have done it without each and every one of you!!

I was helped by Mr. Terry today. He was extremely kind, patient, and knowledgeable. I thank God for…read morehis help. God bless you all.

Was with them 5+ years. Everything great until 2 years ago. Prices jacked up. Zero claims, auto…read moreaccidents, or citations. I'm a professional CDL HazMat driver hauling some of the most dangerous, flammable, and lethal chemicals around. Tens of thousands of gallons every day. Constant on going training at work and job depends upon perfect driving record. Cut coverage same high price. This year I got online and in 30 minutes got far superior coverage for a fraction of what I was paying. $550 for 12 months vs $1236 with State Farm. They're nice folks and have nice convenient office. But I didn't take em to raise.

This is such a nice Insurance Office! I drive by it all the time. It's so inviting. Everytime, I…read moredrive by, I think, what is it like inside? Well, I finally got to see the inside and let me tell you. First of all, from my location the entrance can me tricky. You have to loop all the way around then make a right into the parking lot. There looks like another entrance but, you can't cut across because, you will be going against traffic and there's a cop that always sitting and watching at the Goodwill Parking Lot. This office is as nice as I thought it was. I was greeted right away by a girl named Cam. I think. She was very informative, helpful and understanding. She said, they have free popcorn on Fridays for Customers. The l Lobby is more like a modern Living room. The walls are painted Red. The Receptionist Desk is a bright White brick along with the wall behind it. They also have a mini fridge for their Employees. Restrooms are clean and decorated modern. I was not able to get what I needed accomplished but, maybe I'll get taken care of today because, like a good neighbor State Farm is there. Lol.

Finding a trustworthy insurance agent can be difficult, but I've found that Rebecca at Eddie Bermea…read moreState Farm, she has always been honest, reliable, and has my best interests at heart. I have complete confidence in her ability to handle my insurance needs.

Kelsie was able to help me transfer my policies to Jennifer when my State Farm agent retired. She…read morewas friendly and answered all my questions. Highly recommend giving them a call.

Incompetent. They do not return calls. They do not quote policies correctly. Their billing systems…read morehave been horrid.

I had the best experience it's my first time getting auto insurance and they made me feel taken…read morecare of especially becauseI was nervous would definitely recommend you guys checking them out especially if you are currently enrolled at any college/university.

Overall very poor customer service…read more Will harass you even when you've paid your bill online. Always looking to up sell you on insurance policies and annuities. Very much a time drain. Avoid unless you can spare much time to waste with needles calls.

This morning I paid my agent office a visit to help me straighten out my policies. Not only did…read morethey help me break it down but they let me leave with a little snack! The ladies there are always so helpful and friendly I absolutely love this office! ...and I love even more knowing I'm taken care of in the event anything unexpected should arise!

Working with sheetal has been a delight. To our satisfaction, she has flawlessly executed all our…read morerequests as we've changed providers. In most cases we were able to achieve 1:1 or even better coverage than we previously had and once we found out we would be saving money as well, the choice was clear. The added value of sheetal's attentiveness and attention to detail really helped us understand fully the policies presented and then she verified we had everything we needed and there was a bonus... it was under our budget with a reasonable premium... she was definitely a key reason they've earned our business.sheetal is