This agency/office is NOT helpful at all. They kept invoicing me on things that we agreed on…read morecanceling. They called over and over again when told not to call. This harassment kept on for a week or so. They kept asking for information that was in there system over and over again. I would not recommend this agent and or office seeking any kind of insurance go somewhere else FAST! Guy T

Really excited about my new insurance agent! Claudia was very helpful and took the time to explain…read moreall of my options. High recommend this office

Tim Fussell is an amazing Agent! He helped me with all my Insurance needs, I highly recommend him…read moreand the team of Ray Givens to take care of anyone that is seeking a good Agent and lower rates! Tim kept in touch with me daily even through the underwriting process, he is dedicated and friendly! Thank you to Tim again for all your support! Tami Richmond GP TX

Very upsetting my auto policy was cancelled with no underwriting or pending cancellation notice. I…read morehave investigated my online account and email- and can confirm NO document was produced stating my AUTO POLICY WAS CANCELLING. Only when trying to pay my policies I noticed my auto was not showing. My agent tried as best as she could to help me but due to the poor service from the underwriting team and their communication no resolution was done. As someone with an insurance background I find this upsetting that an "A" rated company did not communicate something so important as this is a minimal expectation as a provider.

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

I recently moved to Texas, and met my agent Blake for the first time…read more He patiently went through my auto insurance coverage, and explained the umbrella policy. Previously Blake helped me set up my home insurance, and later my auto and umbrella policies through phone calls and text messages. I would highly recommend this insurance agent to people planning to move to this area.

Outstanding customer service... just wanna thank everyone with Adam Rope and Lisa who helped me…read moreout... even on her day off!

I have been searching for a good company, great rates, and amazing customer service. I found that…read morewith Damita Kings office. Kristy was very helpful in finding me the best rate for the coverages I need. Customer service was A plus! I will be a customer for life.

I've had my insurance with this location for over 2 years! They are always, always kind and…read moreprofessional, even when an occasional payment issue occurs. I've never had any worries or complaints. Wonderful staff!

From start to finish Ms Leslie was awesome and so kind. She was so helpful and patient. She was…read morevery knowledgeable and answered all my questions. State Farm is lucky to have her. Thank you Leslie!

A few years ago I was having trouble with an insurance matter and my agent was no help. I stopped…read morein to see Al Clark and without hesitation I was taken to Mr. Clark himself! Very nice and very helpful. Problem was solved. I really liked their agency but I had been with my agent forever and State Farm for 43 YEARS. Recently my agent retired but apparently sod her agency to someone else. Got in a major accident and needed help immediately. NO HELP WHATSOEVER. Several issues but basically she had just started and I could see after dealing with their office for 2 days realized i "got to go". Merely made a phone call to SF. I requested to change to Al Clark. It was done and guess what ? Today got a very courteous letter giving me my claim number and offering to help me with whatever I needed. What a difference. If you have any insurance agent problems or are just starting out GO TO AL CLARK. I just can't say enough good things about them. They are great. Tanya Burdett

Bill Martensen and staff were top notch and gave excellent customer service. I hate closed…read morepermanently. They will be missed.

I am very satisfied with Bill Martensen's agency. The staff is so helpful and knowledgeable. I was…read morevery new to the insurance world, and they walked me through the process of what is standard and also what other types of coverage are available. It leaves me feeling very confident very confident in the coverage I have throughout college, marriage, cars, and now a new addition to the family. An employee reached out to me just to tell me about the drive safe & save program which could save ME extra money every year. I appreciate them putting their customers first. I recommend this agency to everyone!