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    Islam Ganie, Fnp-bc, Pmhnp-bc, Aprn

    3.6 (5 reviews)
    Closed 10:00 am - 6:30 pm

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    Carative Psychiatry

    Carative Psychiatry

    3.8(13 reviews)
    4.2 miGateway
    Available by appointment
    Committed to satisfaction

    I've been seeing my psychiatrist, Dr. Tara Valenzuela, NP for a few years now, and I honestly can't…read moreexpress how much she has helped me. After my appointment today, I felt such a strong urge to write this review through tears, because she has truly been a guiding light in my life. Dr. Tara Valenzuela, NP is warm, patient, compassionate, and deeply understanding. She genuinely cares about her patients, and it shows in everything she does. She has helped me navigate some of my hardest moments and given me hope when I felt like giving up. She is truly a Godsend. Thank you, Dr. Tara Valenzuela, NP for your unwavering support, dedication, and kindness. Because of you, I've learned to believe in myself and see that a better life is possible. I am forever grateful.

    My experience with this practice started off on the wrong foot…read more I was assigned a therapist and found the onboarding process confusing. There were no clear instructions provided regarding how to access the Zoom appointments, which created unnecessary stress before the first session. During both my first and second appointments, the sessions lasted only about 20 minutes. The therapist seemed distracted and disengaged throughout our conversations. When I asked a question during one session, I felt dismissed by the response I received. The overall interaction felt impersonal, and I did not feel heard or supported. Much of the time was spent sending handouts and assigning homework rather than building rapport or understanding my concerns. I also felt that the therapist was reluctant to engage on camera, which made it more difficult to establish a therapeutic connection. After two sessions, I decided the relationship was not a good fit and chose to cancel my third appointment. The cancellation policy was confusing. The practice states that cancellations require three business days' notice, but because therapists work weekends, it was unclear what qualifies as a business day. I canceled on Thursday morning for a Monday appointment, spoke with the office, explained that the therapist was not a good fit, and specifically asked whether I would be charged. I was later assessed a $125 cancellation fee. When I contacted the office to request consideration or clarification, my request was denied without exception. While I understand practices need cancellation policies, I found the communication around the policy unclear and the handling of the situation disappointing. On a positive note, I have since found another therapist who has been attentive, engaged, kind, and present during sessions. That experience has highlighted for me how important a strong therapeutic fit can be. Based on my experience, I would encourage this practice to improve its onboarding instructions, clarify its cancellation policy, and place greater emphasis on patient engagement during initial sessions.

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    Islam Ganie, Fnp-bc, Pmhnp-bc, Aprn - nursepractitioner - Updated September 2026

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