The nicest worker ever! The girl working was so kind and helpful. The absolute best! I really…read moreappreciate how friendly she was.

Worst possible customer service. I would give 0 stars if possible. Employees were rude and…read moreunhelpful when i wanted to return a bracelet i bought minutes before in a rush to catch the ferry after i realized it was too big and didn't fit. All i wanted was a refund or for them to void the transaction but they said they could only give me a gift card even after i said i lived out of state. They never once told me about their "return policy" as i was in a rush checking out and I would not have purchased the item if I had known it. I was left with the same bracelet as all of their other products were overpriced and unattractive. Not worth your time or money.

I was lured in by their amazing selection of light weight tech pants on clearance for a mere $20! I…read morewas super surprised to find such a great deal on Main Street on Nantucket. Not sure if this was a end of season sale or they regularly have great sales, but I took full advantage. These pants will be great for hiking in the warmer weather. Service was a little frantic because they had a lot of customers in the store, probably due to the Christmas time rush when we visited. However, they were friendly. The only minor negative comment I could make is that their dressing rooms are a bit small and not very private (just a curtain). I just tried the pants on over leggings so it wasn't a huge deal for me, but you might want to wear layers if you're trying on clothes here

Love the Tulip brand shirts and the Passon Lilly skirts. I was completely ignored coming and…read moregoing...bad customer service.

This store has odds and ends from houseware, snacks to clothing. The clothes weren't really my vibe…read morebut all the food looked really good. We don't have a kitchen here while on vacation but I did pick up a bag of truffle potato chips that were really delicious. Staff was in a conversation with another customer when I arrived but seemed friendly upon check out. Value seemed a little pricey but nothing ridiculous.

yesterday I called with a question, to which the woman I spoke with was very rude & unhelpful. her…read moretone was extremely condescending & for that reason, I won't be going into stephanie's in the future.

Absolutely LOVE shopping here! Always a pleasant experience and a great variety of novelties you…read morewon't find anywhere else! Continues to make Nantucket a fun destination in all seasons!

Great store! Lots of fun Nantucket merchandise and a great candy section in the back of the store…read more Keep your eye out for the freezer with the Lemon Press ice cream sandwiches. Such a treat when they have it! Constantly getting new products to keep it spicy. Townpool is hands down one of my favorite shops on the island.

I always enjoy stopping by Boneyard Surf Shop during my summers on the Vineyard. Simple, laid-back…read morestyle but still fashionable -- exactly my type. Went in today and the woman working the register was super kind. She even recommended I hold onto my receipt since they do exchanges (no returns) within about 10 days. Fair enough -- that's pretty standard for the smaller island shops. Unless you're at the bigger brands like Lululemon, Faherty, or Vineyard Vines, expect exchange-only. Great service either way. Highly recommend if you're in Edgartown.

My favorite store in Edgartown. Cute and comfy clothes that sells other great brands as well. Also…read moremore affordable.

Just found this great shop on my last visit to Nantucket. The owner Noelle has a great selection of…read moreclothing and jewelry. This is the sister shop (literally) to Hepburn. Great shop owners with amazing taste!

I have been going to Zero Main for years and I love it; I have gotten some great and unique pieces…read moreover the years. There's a great selection in all price ranges and I love their shoes!

Visited Salt during my first visit to Nantucket. The shop is really well done. The collection is a…read morebit more Modern and refined than what you normally find on the island (no Lily Pulitzer here), which was exactly what I was looking for. I purchased two dresses and a bathing suit. I was bummed when I got home and didn't love one of the dresses (didn't try it on in the store). I called and emailed the shop and they got back to me right away saying I could send the dress back and receive a credit to the online shop. This really made my day and I think this type of service at small boutiques is more rare these days.

Came here yesterday and left with an adorable new swim suit and dress. I LOVED that they carry Show…read moreme your mumu (if you aren't familiar with that brand YOU SHOULD BE!!). The staff was welcoming and friendly. Will be back next time I'm on the island. Also they carry Onia swimwear which is the absolute softest you'll ever wear!

I was excited to visit this boutique, as it was listed on a web article about must-do shopping when…read morevisiting Nantucket. What a mistake. The women working in this shop were about as unwelcoming as you can get in retail. Judging by the way they looked at my husband and me when we walked in, you would have thought we'd entered covered in the whale blubber the island used to be known for! We were the only shoppers in the store, yet not one of the three women I saw working made a significant attempt at being pleasant or helpful. The entire time we were there, the two blond women just watched us browse. Although they trailed slowly behind us, they did not act at all interested in our patronage...with one mediocre exception: one of the women half-heartedly told me about some of the shoes they carried when she saw me pause to look at them. But no one asked if we were looking for anything special or even asked if we were visitors to the island. We were asked the latter in every single shop and restaurant we visited subsequent to this one. No, it's not mandatory, but it sure is indicative of good customer service. The best part of the experience was when I asked one of the blond women about a particular designer that I thought I'd read they carried and the dark-haired woman who was standing behind the counter inserted herself into the conversation to snap at me the name of a different designer they carried. She said it twice, with the nastiest tone to her voice, all the while looking at something on the counter, as if she couldn't even be bothered. My husband and I left as soon as she stopped talking. This boutique was the first establishment we'd visited on the island, as we had only arrived an hour or so beforehand and the boutique was very close to our hotel. Apart from the staff at our hotel, we had not encountered any locals, and these women, with their noses in the air, made the worst first impression of the island I could have imagined. Too bad. If you've plans to visit Nantucket and want to do any luxury shopping, may I suggest another boutique? The labels and aesthetic are far superior at Olivela than at Serenella. The two women working at Olivela when I visited (Saturday, June 1) were absolutely delightful. In fact, they were so pleasant, welcoming, and helpful, the associates in Serenella could take a master class from them. I was glad to spend my money with OLIVELA, as they treated me like they valued my business. Also, a portion of the proceeds from each purchase at Olivela is donated to the Nantucket Cottage Hospital! Sayonara, Serenella.

I'm a big fan of the Serenella Boston location and this one is just as incredible. Leslee and her…read moregirls have a great selection of unique pieces perfectly suited for a weekend on the island.