PERMANENTLY CLOSED!!!! The office no longer exists. I don't know if Dr. Yee is back at Straub or…read morenot. I heard someone say that she was with Kaiser. I hope my review saved people from being treated the way she treated me.

I was referred to Dr Yee by my OB Dr Melanie Lau (she's the bomb). I was a bit anxious as I had…read moreread a less than stellar YELP review...but also because I was unfamiliar with their office location. Thank goodness for a green billboard that had the clinic information on it...I quickly made a right turn into their parking lot! Their office was right off of the parking lot. Asia welcome me and took my information. She handed me the questionnaire that they emailed to me several weeks before (but I had forgotten it at home), and I proceeded to fill out the paperwork. The only other patient was an elderly Chinese woman, accompanied by her son (who was waiting for her in the waiting room). After his mom was done, he was escorted to the exam room to get the rundown. After I completed the questionnaire I was summoned by Nurse Yolanda (she's the sweetest ever). We will skip the details of specimens and the dread scale. The exam room was the same bright yellow of the waiting room. Yolanda was very nice and very informative as she proceeded to do a bladder scan (to measure how much pee is left in the bladder after you supposedly emptied it while doing your specimen). In any case, Yolanda successfully banished my anxiety, and I calmly waited for Dr Yee to come see me. Dr Yee is a petite woman, soft in voice and demeanor...and boy DOES SHE KNOW HER STUFF!!! You know a doctor is knowledgeable when they are able to explain everything in a way that makes US understand! She explained what was happening with my body, and then provided me with 3 treatment options...AND her professional opinion as to what she would recommend. She thoroughly answered whatever questions I had and THEN she asked ME what I thought!!! Thank you Dr Yee for making each of your patients feel like they're your only patient. Appreciate that treatment is customized to ME. Looking forward to doing a year of kegels (figuratively)...and seeing how I've progressed. See you again in a year!

I had an appointment with a female urologist. Not too exciting right? Well I was looking forward…read moreto getting answers for an ongoing "female problem" so I was looking forward to it. The only downside is waiting for over 6 months as she's popular and very busy and having to talk to her receptionist Deena to make the appointment, she's not exactly friendly. Another patient whispered to me she had a problem with Deena's customer service and I have to agree. They are located in the Kuakini Physician's Tower, part of a complex of 3 buildings including a hospital. There is a paid parking garage and they do validate but you'll still pay out-of-pocket. What's most important to know is Dr. Fukuda is well worth the wait. She showed me all the notes she had on my "problem" and asked lots of questions, really taking her time with me. This is not always the case with specialists. Then she took me into the next room and performed a procedure that instantly got to the heart of the problem and provided relief after months of concern on my part. She is caring, concerned and knowledgeable, all important when dealing with serious health concerns. I got an instant answer and what a relief! I highly recommend her.

Dr. Fukuda has an excellent bedside manner, friendly and professional staff, and a convenient…read morelocation. The office was clean and tidy, infection control procedures were on point. She was flexible in scheduling a procedure, and was totally understanding when I needed to postpone. The outcome of my visits with her has been very positive so far. Also, the charges were very reasonable, so there were no nasty surprises when the bill came. In conclusion, Dr. Fukuda is a shining example of what the medical profession should be.

Doctor Roytman is an exceptional urologist, with excellent skills and bedside manner…read more Not only do I consider Doctor Roytman the best urologist, my male friends and relatives consider him the best. Sincerely Dan Sparks

Dr.Roytman is an excellent physician. Caring. Knowledgeable…read more Staff is warm, well-trained, helpful, empathetic.

Very attentive to my issues. Very knowledgeable. He was able to detect my cancer long before…read moreanyone would have noticed. He provide me with the right type of care and now I am in remission for over two years. It could have been a different story if not for attention to details. The girls in his office are very thoughtful and kind. Very fortunate to have him as my urologist.

Dr. Miller is beyond exceptional. I have been a patient since I found out about my kidney stones in…read more2013. Ever since my first procedure Dr. Miller has been there and has eased my mind with all the chaos that happens with having kidney stones. Dr. Miller is a very thorough Doctor when explaining any situation. He is very caring and personable. Dr. Millers staff is very attentive and also caring and personable. They will ensure you have all the information you need, and not hesitate to answer any questions, or get a Doctor in the office to answer your questions. I also really applaud Straub for having Doctors on-call. It is very helpful post surgery to not have to rush to the ER over any concern but to have the capability to call a Doctor in the system with experience for your specific need. I highly recommend if you need a urologist, you seek Dr. Miller! I assure you are in good hands with him and his team at Straub Medical.

Dr. Kim is a kidney specialist. My surgery and subsequent follow-ups are of caring quality…read more Office staffers are attentive. Dr. Kim is a very very personable professional.

Friendly office staff and competent assistant. Felt at ease from the time I entered the office…read more Thank you Dr. Kim and Staff!! Nice experience. Highly recommend this doctor and staff.

They have about 10 rotating urologists dealing with functional and anatomical issues involving the…read morekidneys, ureters, bladder, prostate, testicles and penis. Noticed alot of older patients in the waiting room because we all start having urine retention problems as we age. Urologists make BANK! Take note, future MDs. As an authorized advocate on behalf of my parent, I was at some appointments with DR. JAMES NG for a BPH issue that causes urine incontinence. By the time they hit their 70s, up to 90% of males have BPH! Father was on oral meds first (2 kinds) but they weren't working. Doctor finally recommended surgery. My father tried his best to research (on his own! With his limited English and computer proficiency) all prostate surgeries currently performed and had an idea of the best ones. When he asked Dr. Ng about the different types, the doctor coldly brushed off dad's questions and did NOT educate or inform dad on his options. He simply said, "I do the TURP. I would recommend the TURP. We don't do those other ones here." The Pali Momi Urology website states "Our urologists approach each patient's care with both medical innovation and sensitivity....to achieve the best results while minimizing pain and recovery time. [Our] urologists offer a multidisciplinary, innovative approach...committed to collaborating with experts across all specialties in tailoring the most beneficial treatment..." Your urologists are NOT medically innovative and do NOT educate your patients on the most minimally invasive procedures if they're ONLY OFFERING THE TURP which is painful and does involve risk of internal bleeds!!! They are definitely NOT offering multidisciplinary practices committed to collaborating with doctors in other specialities. WHY? Because I did research on my own and asked about a minimally invasive procedure offered by interventional radiologists called a PAE. No bleeding, less recovery time, costs less than TURP procedures too. The radiology practice I chose stated they needed a referral from dad's urologist. Called Pali Momi last week for the referral, only to get a follow-up call today stating that Dr. Ng will NOT provide the referral because "he doesn't recommend it". Ofc Dr. Ng won't recommend it. Our business and our MONEY are going elsewhere! Okay, they don't do PAEs because they aren't radiology doctors. Then, I'd love to hear what other surgical procedures are offered, HoLAP, HoLEP or PVP lasers? PULs? The office is refusing to provide the referral, fine. Then I asked them to make a note on my father's file that Dr. Ng refused to provide a referral to the radiologist and does not recommend PAEs. The office will not make that note in his medical file. I have to be more involved in my family's medical care. I cannot imagine the number of kupuna who don't have involved progeny or aren't tech savvy themselves AND cannot effectively self-advocate and make informed decisions. Our healthcare system is skewed to benefit the practioners and the insurance companies while we, the patients and consumers stay ignorant. Let me end with a note: There need to be more reviews on medical practices and doctors on multiple platforms for consumers, or if you want to be more specific, patients. Medical care is a necessity and we the patients, or consumers, are very VERY poorly informed on our choices. We have barely any right of choice because there is limited information for us to make educated decisions on who to seek for health needs. I guess this will end our relationship with Dr. Ng moving forward. This is why some patients are fearful to openly criticize or critique doctors on this account - burning bridges. But we all only live one life and Quality Of Life is very important to me and to my family to have. We should always aim to seek the best treatment possible.

I need a CPNL procedure, and I was referred to Franklin Lee by the VA. Dr Franklin Lee declined to…read moredo my procedure, and he and his staff never contacted me to say that he refused to take me on as a patient. For the longest time, I was told that he had not had time to review my case. I have no choice but to go to Pali Momi Emergency. Dr. Lee has no honor and defies his Hippocratic oath when he refuses to treat me.

Dr. Sutherland took care of my son when he was 4. An amazing doctor and person. I highly recommend…read moreDr. Sutherland

Dr. Sutherland is one of the very few pediatric urologist in Hawaii. That's a fact so first of all…read moreI'm grateful he's chosen to practice in Hawaii. If that's not enough he's done a great job with his practice in terms of locating it close to Kapiolani Women's and Children's in the Hale Pawa'a building. His office is very well appointed and he has the latest medical equipment. Dr. Sutherland is GREAT with kids and has a wonderful bedside manner. Thank you Dr. Sutherland for all that you and your staff do for Hawaii's keiki!

Probably fine for very straightforward and easily diagnosed issues but if you have something…read moreoutside the norm of what he sees everyday he will just throw his hands up and say "There is nothing wrong with you." I told my endocrinologist what was going on and she was very concerned, recommended I see another Urologist as soon as possible, and also made a referral to a neurologist. When I called Dr. Lattimer office to see if they could forward my medical record they told me they don't have electronic records. Everything is paperbased. No email. Not connected to any mychart. Now I have to physically bring or mail a written request for my medical record which they will print and hand to me after paying a fee. I think that pretty much sums up how this office operates. Outdated. Antiquated.

I have seen two other Urologists. I have endured many procedures and a past surgery. I recognize…read moreDr. Lattimer is very experienced and knows his field. His assistant Jamie was very professional and obviously experienced also. This office and staff are easily trusted as they genuinely care about the patients. I have been putting off another surgery but after visiting this office and having a thorough exam I feel very good about moving forward with laser surgery.

This MD retired, thankfully! I have a new urologist who actually cares about me and wants to help…read moreme get better!

Dr. Chinn is a very competent and caring professional who speaks clearly and with empathy. He is…read morea wonderful doctor!

Excellent doctor, attentive, listened to the concerns I brought, had a caring professional…read moreattitude. Attended to my aliments. The receptionist and nurse were both professional, accommodating, and nice. I had a very short wait time in the waiting room, wow!

If I could do a MINUS Star, would! I was sent to see him 4/2021, my complaint was left kidney pain…read more I was aware I had 2 small kidney stones a year before. He ordered an Xray (totally useless) & proceeded to tell me i couldn't possibly be feeling any pain because they hadn't moved. Then on 3/2022 I had a scan WITH contrast as pre surgery prep for TAVR. That scan discovered a renal mass. 5/26/2022 I had biopsy & cryoablation done on 2.1 mass. Had he LISTENED to me, he SHOULD HAVE ordered a CT Scan with contrast & my kidney cancer would have been discovered more than a year earlier!! He was rude & dismissive & I immediately complained to my referring GP after my visit. I will have follow up in 3 months & hopeful. But, I'm still FURIOUS at his indifference to my concern... do not recommend him, EVER!!