Worst Customer Service ever. I came in and was sold a defective device that I was able to use for…read moremaybe 20-30 mins and tried coming back as soon as possible for an exchange. I was told that they don't do exchanges but that if I still had the little cardboard box that it came in, I could maybe get a new one. I was never given a receipt for proof of purchase or for return sakes. I tried doing everything but was told I would have to buy a whole other device. They were not helpful at all. I will never come back here again!!!

Good place, good prices! Pipes are very cool and the staff is awesome! A lot of vape supplies and…read morereally good juices! I always come here...

I am glad I finally took the time to go check Drip Smoke & Vape. It is great to have a "Heady"…read moresmoke shop in the area again. My Terpometer crapped out on me last week after 3 years of daily use; I definitely got my money's worth on the old one. Anyway, I was getting ready to order from an online shop when I found Drip Smoke & Vape on Google and called them up and asked if they carried Terpometers and sure enough they had multiple colors in stock. They have a website that allowed you to order and pay online and either ship the item or pick it up from the store. I chose the "pick up" option because I needed a temp reader, and it was an excuse to check the shop out in person. The 2 gentleman working behind the counter were very helpful. There was a lot of great looking glass displayed. I will definitely be returning for more essentials as well as attending one of the Glass Artist shows. Thanks again Drip Fam, Jah Bless!!

They are never stocked with vape juice and they too tell me next week and they are never stocked…read morewith only other vape items.

Has what I looked for. The gentleman said he would order what I asked, and he came through. Price…read morewas cheaper than other areas as well.

Good service here. Always have my Senecas. They let me try out a vape before I bought it. Good…read moreprices. Good staff too!

This is my favorite vape shop of all time, far better than any smoke shop. Most competitive…read morelocations sell a sundry of goods from glass and cigarettes to vapes and juice, they spread themselves too thin. This shop has wide variety in both flavor, concentration and ways to vape, from salt nic, durable disposable vapes and RTA coils. I also appreciate the deep knowledge regarding all vapes offered by the employees, would recommend this establishment to anyone who vapes or even considered an alternative to cigarettes.

Staff is always cool! Vibes are chill and welcoming. One of my favorite vape spots. They have a…read moregood variety.

Thought this shop was great but then they started staying closed during posted hours of operation…read more I've gone out of my way several times to buy from this place and they're always closed when it says they're open. Shameful

Great customer service!! Has a wide range of selection to choose from. Great place for a good price…read moreas well.

I have been a loyal customer since moving up here 7 years ago. Service is always excellent. They…read morehave a great selection of e-juice and mods and the employees are knowledgeable and friendly. It's more than just a vape store. They have a variety of products for sale that I am sure are top notch.

Take it from someone who lives here. This place truly deserves a solid 5-star rating, & the title…read moreof best Vapor shop in town. From the moment I walked in, they didn't let me feel overwhelmed with their huge selection. Mike or Garrett are very good at walking you through the whole shebang if you're new to vaping & not being condescending simultaneously. The shop's selection is unparalleled. They have a vast array of nicotine free vape products, Salt or non salt nicotine juice, and accessories out the wazzoo. They cater to both beginners and experienced vapers. I was thrilled to find some good salt nic flavors, and a caveman friendly battery. Something I hadn't seen anywhere else, and their prices were very competitive. What truly sets Mike and Garret apart is their commitment to customer satisfaction. I tend to come in lifted from time to time & they are more than willing to answer all my off topic questions whether it is about their favorite animal, their products, or just the day itself. I have NEVER felt unwelcome in this shop, which is not something i can say for every head/Vape shop on the mountain. I happened to break a pretty niche Banger size (8mm) & they hooked me up way faster than anything i could've bought online. For $15 they picked out a better shaped nail of better quality quartz on a bargain. Shout out to Mike for his eagle eye on the best banger on a budget!! The shop reminds me of going over to my homies house who just happens to own a vape & small glass store. Great place to hang out and chat with someone who is a consumer before a merchant. They even have a beautiful & comfortable PHub-esque casting couch you can sit back & try the flavor you just got or the disposable you picked up to make sure she rips. (Never picked up a dud disposable here but they always mention to try in store before you leave just in case.) I've been to almost every vape and smoke shops in the big bear area, but Mike and Garret are hands down the best. Whether you've been around the block or are a complete greenhorn, this shop has something for everyone. I come here for the excellent customer service, a wide selection, and a welcoming atmosphere that makes it your best stop on the mountain. I get greeted like a old friend instead of a walking dollar. That is what makes me keep coming back to them over any other shop. I can't recommend these guys enough, and I'll definitely be returning for all my glass & vape needs. If you're in the area, don't waste your time anywhere else besides their sister shop at 42011 Big Bear Blvd 92315. That location is more central to the village & is pretty central to Big Bear Lake. Y'all never disappoint!

I've been to a lot of smoke shops and this one is absolutely amazing! they have a great selection…read moreof items and they're always clean. The workers are very respectful and the prices are great. This place is highly recommended!!!

Best smoke shop in town! Great prices and good service anan awesome selection it's like a candy…read moreshop for adults. You gotta check it out