I came to return a product that was defective. Natalie was beyond sweet and helpful. Cassandra was incredibly rude and demeaning. The manager of the stores, Nick, was so kind and generous to offer a courtesy product not only for the defective product we had but for the inconvenience of overhearing her attitude towards us as he was on the phone with her. Cassandra then told us we better make a good review. So, in response... Natalie was outstanding. And so was nick, that's it. read more

Love this stop!!!!! Jeremy is always a AMAZING. He makes my day. I loving coming in when he's here. Also everyone is always so nice. read more

worst business ever‼ no air in triple digit heat‼ no credit/ debit‼ atm barely works‼ staff blatently steals money right in your face!!! one day they are open next day they are closed!!! they do not deserve oir business read more

Out of about 5 trips I've gotten good flower once your website is advertising chronic flower it's not in the store had to call 4 times to get a hold of a worker so I don't drive there for no reason. The website and automated phone system needs to be updated. Prices aren't good in general read more

Cannabis 21+ - A. Advertisement for something only available at cannabis 21 that you don't have in store? - Cannabis Dispensaries Near Me - Palm Desert, California

Great service, HUGE variety! You can pay with your card! They have in-house ATM. Very friendly staff. Love this place!

Thank you Jerry for the excellent service and great suggestions tonite! This usually my go to spot. He found me an excellent topical cream for my chronic leg pain issues. I've been to this location and everyone is very kind and I extremely helpful :) always a very relaxing and welcoming environment. Thanks again tonite Jerry!. Will continue to be a returning customer:) read more

This place is huge and amazing. They have everything that you could possibly need from the cannabis market. Jeremy, my bud, tender was exceptional. Knew everything about the products and guided me to what I was looking for. I recommend everyone try this place. read more

I go in there all the time. Everyone is always super nice. The security lady on the other hand looks like she's on meth and acts very inappropriately. She constantly makes comments about how attractive I am and makes sexual comments about my clothing and figure. I like coming here because they have great deals but she makes me feel fiery uncomfortable every time I come in. I brush it off yet today she decided to scold be because I was talking to one of the budtenders. She said "get your stuff and leave" "you're not allowed to bump your gums". Is that a proper way to treat a paying client? She is 100% on drugs. I was a drug counselor for 13 years and she's 100% smoking meth hitting on customers of which I've heard from MULTIPLE budtenders that she's constantly inappropriate with customers of which I'm also aware that she's been reprimanded for. Definitely not good for business. read more

Just walked out without buying anything because the budtender refused to show me anything in my budget, even though their online menu clearly shows they have items I would want. Also, budtender didn't seem to know the meaning of the word 'shake', wtf? read more

10/21/2022 Came in here with one of my best friends. Stephanie gave us a tour. We were greeted by every staff member that we came across. It's well lit with LED lights and clean glass cases. Staff and manager were able to make some great suggestions and gave us the best bargain possible with freebie deals. We definitely got her moneys worth and a great high for the month They also offer "bulk" buys. The ATM inside is $3. Go there before the register if you don't have cash read more

Cannabis 21+ - Real time receipt - Cannabis Dispensaries Near Me - Palm Desert, California

I like this place for many reasons but for all that space, their inventory gets thin for the products I like. The managers and staff are cool. Took a star off because their prices are a few bucks more than the fanciest place on El Paseo read more

It is an impressive store... However, there is no air conditioning, and gummies are melted together. The Budista said, "They don't care about us. The air conditioning had been out for over a month. " I felt bad. I'm sticking to my little Desert Kush in cat city. Best luck to their employees They were awesome! Btw.. there is no way to get ahold of them by phone. Weird read more

Great spot and a variety of selections. Unfortunately, I did leave a couple times unsatisfied with my visits, both employees Natalie and Rae were very rude, unpleasant and horribly unprofessional. read more

Cannabis 21 is the superstore of Weed stores. As we all know everyone has their own level of high. I promise you'll find whatever you need to get you your best high here, you won't need to go anywhere else. They are always ALWAYS getting new stuff in. Cannabis 21+ has the best looking plants you find anywhere and they're always in fantastic quality. They are very very proud supporters of the military and love to give military or veteran discounts. Customer service is always A++. All in all there is nowhere else you should be going, but cannabis 21. You'll get all your needs at the best price in the area. read more

Always a good experience, super friendly staff and always ready to help. The stoe ambiance is very nice. I thoroughly enjoy shopping there.

One of the best shops in the valley, a very wide selections of products to fit everyone's needs, they also have anything you may need to properly consume your product. Prices are very reasonable, will definitely keep coming back. Special thank you to Anthony for being so helpful, makes it super easy each time and is always in a great mood! read more

The best cannabis shop in the desert. Great prices and awesome staff. Always makes me smile when i leave with my goodies.

Uncle Ray-Ray took care of business today! Thank you so much for helping me out buddy.. read more

I love this place and I especially love coming with my boyfriend to get really good deals here! Cassandra and all the other employees are absolutely awesome! Coming back again! read more

Mike helped me out with a solid deal! Overall great place to check out! Recommended for anyone who is in or passing through the valley

First time here and I love how informative and welcoming my budtender Natalie was! She helped me pick out my favorite brand of prerolls and was great answering all my questions. Recommend coming to Cannabis 21+ and going to Natalie! read more

This place is way too expensive, the girl behind the counter was rude and unhelpful. I asked for a $20 range of flower, she gave me one choice when there were obviously more than one to choose from. The manager was rude, unhelpful, and lied about the quality of the product just to get me out of her face! It was my 1st and last time at this booshie, rude staffed, over priced dispensary where I was blatently lied to! read more

Great selection, friendly service and expert staff especially, Michael L and Anthony M.

Michael Lindsey was a great host while we were at Cannabis 21. Very lnowledgable of products. He hooked it up with upfront deals and joints. Best Dispensary in PS read more

100% would recommended this place. From the second I stepped in I was greeted and provided with personalized service. I felt like I had walked into the Dave & Busters of dispensaries - a magical playland just for adults. My budtender Darrell Wilson was the best. He gave me a tour, took the time to find out my tastes and preferences, then found me great product while offering great promos. Huge thanks to Darrell and all the time he took to make sure I walked away with product that was perfect for me. Vindrick also went above and beyond, scouring the entire store to find me what I was looking for. Super happy with my experience, 10/10 read more

This places is TERRIBLE! The wait time is too long, workers don't know anything about cannabis. My sister and I waited for over 20 minutes with only 2 other customers in the shop while the employees were dicking around on their Walkie talkies talking shit to each! It's 2022 we can buy premium weed at any shop including Libra or Catalyst which are right down the street from this shit hole. I recommend spending your money elsewhere. We went to Catalyst and got a good discount on some flower and cbd for my dogs. read more

The deals are always good here and staff is friendly. Uncle Ray-Ray is knowledgeable and takes care of his clients he recommended Juice Z which was excellent!! read more

Super clean and friendly..I love their selections and variety. I will come back..so much too look at!

This has to be the best dispensary that I have been to here in the valley, both in terms of aesthetics and selection. The employees were all very nice and extremely helpful which made my visit enjoyable. Special shout out to Darrell who helped me navigate their extensive selection and made some great recommendations for edibles to try. Very knowledgeable and definitely went the extra mile to ensure that I was getting everything I wanted. This will have to be one of my go to spots when I am in the Palm Desert area. read more

Been here a few times and always have a great experience. Keegan is super helpful and knows his products. He gives great recommendations It's conveniently located off the freeway exit. read more

I wouldn't want to pay their electric bill, the place is huge, it's kinda hit or miss at this place , maybe the issue or problem is they are sampling too much of the product they sell, seems like you ask a question and you get this blank look and after that person calls for help things seem to speed up a bit read more

DeMarcus is the absolute best! He is friendly, gives great recommendations and is happy to answer any questions. Will definitely be back because of him! read more

Always helpful, always knowledgeable,always fully stocked. Special shot out to David for his time today and making it another fun experience

Terrible shop. Looks beautiful and clean, but the staff is horrible and rude. The lack of knowledge is beyond me, and let's not mention how long it takes with the checkout process. There will be 4 employees behind the counter but only 1 is helping customers. Highly recommend ANY OTHER shop. Catalyst which is only a 2 min drive from Cannabis21 is a much better shop. I'd even go to the over priced Lighthouse before I come back to Cannabis21 read more

kind of disappointed in the way they handled the situation, my bf comes to this dispensary only, they have good deals but recently he bought a cart that tasted terrible and he took it back hoping maybe they could exchange it or give a discount on next purchase, the worker just threw it away without asking and just said it was a defectable. read more