THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.

Simon was the best. He found all my problems with my laptop and fixed them with supper expertise…read more Great job at a great price Radar

From the owner: Computer and Laptop Repair, Business IT Support, Server Setup, IT Security, Outsourced IT, Virus…read moreRemoval, Data Backup and Recovery, Website Design, Networking

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

I brought in a Wacom Cintiq that had not been working for a year. Herbert identified and fixed the…read moreissue in less than a week. I am very grateful that he was able to fix it as it is a very niche item for artist and animators. Can't be happier with the repair!

What can I say I called and talk to Simon who came out the same day and was a PRO I explained the…read moreproblem and he had everything fixed in no time I give Simon 5 Stars

Simon came to my house to help me reset my laptop. He was very helpful and friendly. He managed to…read morewipe out all the unnecessary files and my old personal data that was slowing down my laptop. I am grateful that he made the reset smooth and easy.

My old laptop required a wifi extension repaired. In addition to the fact that it was repaired the…read morenext day for a very reasonable price, Charles even helped me to set it up at my place fixing some issues coming from Shaw-Rogers. Thank you, Charles, so much for your dedication to your clients and your professionalism.

Absolutely terrible experience, awful repair work, and a massive breach of privacy.I dropped off my…read moreiPhone 14 Plus on April 15, 2026, because the screen was black. After leaving several voicemails with no response, I finally reached someone at the end of June. I was shocked to be told that the technician had taken my personal phone home with them so it wasn't even in the shop. I was told to come back a week later, but when I did, they made me wait a few more days.When I finally got the phone back and paid $400, I went through my photos at home and discovered the technician had actually used my phone's camera to take a photo of someone else's laptop.Within 12 hours, I realized the phone was in worse shape than before. I had paid for a new screen, battery, and camera. While the screen worked, the device was overheating rapidly, the camera wouldn't configure, and the battery health was in the red (worse than when I dropped it off).I was hesitant to let them have it again, but since I paid $400, I dropped it back off hoping for a swift fix. Instead, they dragged their feet again. I left a voicemail in early July and got no callback. I called again today (Tuesday, July 14) and was told it won't be ready until Thursday.They have had my phone for almost 3 months, charged $400 for botched repairs, ignored my calls, and took my private device to their home. Avoid Burrard Laptops at all costs

OH GOSH, where do I start without being embarrassed??? I do my tax accounting on a wonderful 1995…read moreIBM Aptiva. And yes this is 2026. But, I am no dinosaur, well maybe. I was coding in 1975, and never left "IT" until a few years after Y2K. I freaked, when my IBM failed me. Greg and Larry fixed it to the point where I have been able to do the last two years. I am so grateful. Lots more services but this was the best.

I have twice taken my laptop to PC Galore, once because I accidentally damaged it and once because…read moremy ad blocker succumbed to a total infestation of ads. I can't speak highly enough of the courtesy, helpfulness, and very rapid (and effective) service that I was given. Why go anywhere else?

If you are in the Vancouver Fraser area, PCTech is an awesome place to go to have your computer…read moreelectronic repairs fixed. I went there looking for parts for my electronic which I thought my fan had gone. They were able to fix my fan where another place assessed it thinking I may needed to replace it. They were really honest and was able to get my fan working again. I love how safe they make you feel when you enter in the store of plexi glass completely for all the workers and for customers. They only take one customer at a time which shows how genuine and caring they are for their own staff and clients. Thank you Apurva and staff for you help and time!! I highly recommend this place!

These very professional and hardworking gentlemen saved me from losing all my important accounting…read more(et al) data when I had a malfunction. They worked tirelessly retrieving data from a very lethargic hard drive. They replaced it with a new one for an affordable price. They are not over-priced and they are dedicated to getting you back on your feet. I love these guys. I will NEVER go anywhere else (just say "no" to Geek Squad). Thanks PCTech!

A few weeks ago, my usually perfectly running laptop suddenly crashed and refused to boot up. I was…read moreespecially upset because I hadn't backed up any of my important data since July. As a longtime Geek Squad member, I was used to relying on them to fix my laptop and at least retrieve my files -- so I was shocked when I was told they wouldn't even look at it because it was "too old" (purchased in 2020!) for their technicians to bother with. Desperate, we contacted OnSite Geeks and spoke with Sam, the owner. Over the phone, he immediately reassured me -- not only would he do everything possible to get the laptop running, but he was confident he could recover my data. Because I live quite a distance from their shop, Sam even arranged for a technician to meet us at a mutually convenient location. Incredible service! Within a week, my laptop was fully repaired, running perfectly, and every bit of my data was restored. The price was very reasonable--and most notably it was the price quoted--not sudden fees added. And remarkably, Sam personally delivered the laptop back to me at the same meeting point, saving me the extra driving time once again. I truly cannot recommend OnSite Geeks enough. Honest communication, professional, reliable, and willing to go the extra mile -- literally! LysaD

My iMac needed a hinge repair and was very dusty. The OnSite Geeks tech picked it up and took it…read moreaway for servicing and then brought it back. The repair was affordable and my computer is working great now. The only problem was that it took a while to get my computer back - about 3 weeks. The delay wasn't their fault though. It took a long time for 2 parts to come from China due to the Golden Week holiday in that country. I would definitely call them again.

This is the second time I've taken my custom PC into Memory Express on Broadway. (The first time…read morewas several years ago when they rebuilt my system after the water cooling system failed. They did a super job). This time I needed to have my system upgraded to Windows 11 and upgrade the hard drive. My computer was ready the next day and cost considerably less than I expected. Young Shintaro at the customer service desk was very helpful and made a number of recommendations to improve the upgrade. I'm an old lady and sometimes get 'attitude' at technical service desks but there was none of that here. Excellent customer service and highly recommended. Good job ME!

Although the store manager at this location is a decent person but Memory express in general is a…read morevery sketchy organization with a clear intention to siphon off your money. But Memory Express Langley's manager's behavior is remarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. Note that this would have been illegal in Quebec under their consumer protection laws. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.