I have used their services in the past. They have always had good turn around times, provided…read moreexemplary service, explained things fully, and seemed priced at a fair rate. Reconditioned home/office towers were what I found attractive. If you are wanting dedicated gaming computers and specialized user accessories this probably isn't your go to place of business. But for all else, it's five stars. I have not dealt with them for business related services.

Recently I had a problem with my 5 year old laptop. Took it over to Priority 1 based on the…read moreexcellent reviews. I must say they are top-notch. Richard, who I dealt with, was amazingly knowledgeable & friendly. He identified the problem immediately and fixed it while I was there. I walked out with my laptop fixed. The quick problem identification and immediate fix was not what I had expected. I'd HIGHLY recommend Priority 1 and Richard in particular. Thanks Richard & THANKS Priority 1.

Great service and fantastic prices. We have been customers…read morehere for many years. They have built 3 computers for us and we bought 3 laptops from Gizmos. Very highly recommended.

Fantastic service by super friendly staff. Quick turnaround (1 day) to rebuild my PC. Fiar pricing…read moreand great advice. It's my new go-to place. Rob

Little known secret.. They have added a small cafe inside "The Computer Place" called "The Hard…read moreDrive Cafe". Wonderful calzone's, home made sauces, yummy salads, espresso! I am an owner of a General Store and Deli here in Friday Harbor and am always excited to see new enthusiastic ideas come to fruition. They saw an opportunity, believed in their abilities and went for it! Don't overlook this little cafe just slightly off the beaten path.. It's great!

Brought my Mac in after a coffee spill, and they got on it right away, and were able to save it…read more Very good people to deal with, and reasonable. Also had a great, freshly baked calzone, which could not have been better.

After wasting two WHOLE days trying to hook up my printer to the computer I called DAG. Fantastic!…read moreShawn Ross showed up an hour before he was scheduled to arrive (he phone to make sure that would be OK) and in slightly over an hour he had my computer hooked up to the printer and working great. Shawn was friendly and knowledgeable. Gave me some great tips and while we were waiting for the internet to come on cleaned out a lot of extra stuff I didn't even known I still had on the computer. The bill was far cheaper than I thought it would be and that was a nice surprise. Don't kick the computer to the curb, call Dial A Geek and have one of their great techs fix your problem without worry, fuss or frustration.

terrible business, seemed good at first as the team are polite, but prices change from quotes and…read morethey use second hand equipment for repairs when told new parts would be used, all in all a complete rip off and im surprised they are supported by the BBB, Id look elsewhere if I were you..

Aitan is superb. I had a self-induced burp on my laptop and he came to the rescue. Not only did he…read moresort it out in a timely manner he delivered it back to me. All part of the Mac Zen service! Recommend him ... not a problem and with great pleasure!

Aiden is an amazing tech on my Mac. Every year he goes through my Mac and fixes everything quickly…read moreand at a very reasonable price. I highly recommend him!

While the storefront is not the biggest high ceilinged modern futurama type place the people are…read moregenuine and smart. These guys know their PC's. I have been a fan of Gizmos in Langford for years and they have never let me down. I have used their services for both personal and professional reasons and they have met or exceeded my goals every time. You can count on these guys to do their very best for you.

My laptop had black screen and froze up. I brought my computer in and the tech looked it over, was…read moreàble to successfully start my computer. He did it in only a few minutes and wasn't wanting to charge for so little time. I have referred others to them and always been happy with their service.

Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and…read morecleaned up old programs. Fast service ,reasonable cost. Will use again

Great work installing a new battery in my cell phone. Price and service very good Will definitely…read morecome back in future

I purchased a refurbished laptop about 5 years ago from Tesseract and it served me well but it was…read moretime for an upgrade. The owner (Gary) and his staff were REALLY knowledgeable about all their products and had a great selection. I purchased the prefect laptop for my needs and the cost was lower than I expected. Tesseract stands behind everything they sell and is better than your big box stores, They service everything right there and they sure know their stuff . I highly recommend Tesseract and the fact that they are locally owned gets my vote!! Check them out .

My Toshiba laptop pulled a 'slow one' on me. After a reboot, Windows 8.1 failed to start. After…read morehours of looking for solutions on the 'net (not enough drive space to Refresh), I took it into Tesseract and Gary diagnosed the problem immediately as a failing hard drive and suggested installing my laptop's hard drive in an external case and transferring all of my folders to another computer while the drive was still (somewhat) working, thereby saving a number of files that I hadn't backed up yet. Gary removed the drive from my laptop, installed it in a new external case, tested it and all was good. Saved everything! Thanks a million Gary! Cost? $25 + tax. While in the store I overheard Gary detailing the features of a refurbished Lenovo laptop that came with Windows 10 Pro, 8GB RAM and other features all at a great price (it compared more than favorably with other units offered by computer sellers in Victoria). I bought one. Comes with a 1 year warranty. It's been 3 weeks and I'm very pleased with this machine (Lenovo T540P). I chose Tesseract because I've been impressed with Gary's contributions to Tech Talk on CFAX radio in addition to recommendations from a friend who has had good experiences with this company.

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

Paul has been servicing our personal and corporate computers since he opened his business. His…read moreservice has been always friendly and efficient. I have found his prices to be very competitive. He has always delivered the repair on time and at a fair price. In one instance I had a motherboard failure and Paul suggested he move the hard drive to a used tower he had refurbished. This provided me with a working machine at less than the cost of a new product. This computer is still running perfectly years later. Bruce Stott