1. It's All About The Details

    1. It's All About The Details

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    Medford, OR

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    It's All About The Details

    4.4 (25 reviews)
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    Services - It's All About The Details

    Auto bug and sap removal

    Auto paint restoration

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    I had a scheduled detalil job set up for today. Prior to the mod I sent a message saying that I would have to wait while the job was being done and that I would have,my support dog with me. They said no problem. When I got there, a courteous man took my keys and my dog and I settled in to wait. My dog was curious about all the goings on outside and went to the window to see. It was then the owner came in to ask if I was going to wait and I responded that I would be waiting and that I had sent a message to that effect. He agreed that I had but said I never mentioned my dog. I went back just now and looked at the message and I did say that I would be accompanied by my dog. He said that he had a dog there as well and that his dog would bark at mine. I had noticed when I was walking into the office that somebody had a dog on a leash a little bit away from me and the dog was indeed barking at my dog, she didn't respond at all. I had gotten up early to be at the business when they were first opening so that it would be easy for them to start on my vehicle and I wouldn't be sitting there all day. He said that it would take a long time and was clearly not wanting me to be there while they worked. I live alone and I had told him I had no other ride in our message exchange prior to the job. I was very upset because none of this situation should have been a surprise. My dog is a certified support animal. I didn't have her paperwork with me because I had never had anybody get upset about my dog. He seemed especially upset that she had gone over to the door and put her paws on it to look outside. My biggest problem with the whole situation is that he offered no alternatives. Just stated that he didn't like the situation. Had I not said anything prior? I would've understood his concern, but because I had made it very clear that my dog would be with me , I was upset. He went on to accuse me of lying about my dog status because the paperwork from my doctor was in my guitar case and my guitar was being worked on right then. Normally it's with me wherever I go. He also couldn't understand why I was upset . I tend to do that when people accuse me of being dishonest. I won't ever use his services and all I can say to others is be absolutely certain that he knows what to expect from you.unfortunately, even if you do, he might not remember or he might not read everything. I would attach a screenshot of the message here that I had sent him, but I don't see that option anywhere.

    Carpet & Floor mats clean

    Me and my dad went here to get his jeep detailed, was able to get a detailed quote and so we set up an appointment. Grew up in this car so the seats and carpets had stains in them, brought the car in and they had it overnight and I picked it up the next day, the exterior was immaculate, the wash & wax looked spotless, the headlights were really foggy before I brought it in and they got it almost all unfogged, there ended up being some on the inside of the headlight which couldn't be buffed out. Tires and rims looked clean and shiny, the inside was the big part. Literally 90% of the stains were removed from the seats, it smelled really clean and they also put air fresheners in the door pocket. They put the belongings that they found in the center console and Buddy (i assume) was kind enough to come outside with a light because it was dark to show me the results. The only con of the detail was the engine cover in the middle did still look dirty but to be honest there was 12 maybe more years of dust & dirt covering it and there was still some dirt on the plastics near the floor mats. Fast communication and nice people.

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    11 months ago

    Business owner information

    Photo of Buddy P.

    Buddy P.

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    2 years ago

    These guys always do a great job detailing my car and leave it looking and smelling brand new.

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    Photo of Brig R.
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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Very personable, and my car was cleaned better than when it was new!! Reasonably priced for the amount of cleaning that needed to be done!

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    5 years ago

    Did a great job detailing my 2014 Elantra. Highly recommen.

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    8 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    8 years ago

    This business did not deliver as promised. The vehicle was not cleaned properly. I was so displeased with the overall experience.

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    9 years ago

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    Review Highlights - It's All About The Details

    I left it overnight with Buddy for interior cleaning and picked up a car I didn't recognize, it was so clean!

    Mentioned in 3 reviews

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    It's All About The Details - auto_detailing - Updated July 2026

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