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    It's the Computer Guy

    5.0 (1 review)
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    Services - It's the Computer Guy

    Cloud services

    Desktop computer body repair

    Laptop body repair

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    14 years ago

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    HelloTech

    HelloTech

    (2 reviews)

    Downtown

    I had a frustrating problem connecting my printer to the router. I found Hello Tech online,…read morescheduled an appointment, and the technician resolved the issue quickly. I am glad to finally find on-site technical help. I won't hesitate to contact Hello Tech again. PS I am located in North Carolina, not San Francisco...not sure how that happened or how to correct it...

    I live in Lynchburg, VA. And I made a appointment with HelloTech. They gave me a service date and…read moreI thought it was all go. But that night I got a email from them saying there was a issue. Now they sent me a email. But they needed me to send them my email address and address. I got 3 issue emails. They gave me a list of available time to choose. But the time they had already given me was in the list. So I told them to give me whatever they had available. So they gave me a Wednesday. Dec.15th. So the Tech came on time. And started to put my Video Door Bell in. He told me he was almost finish, but when I looked at the box, a lot of the parts was still in the box. And the doorbell was not working at all.I ask him what about the parts left in the box. He said I have never installed one of these doorbells before.So after having to turn my power off 3 times. I showed him a YouTube video On how it was suppose to be installed.He looked at it and still couldn't get it right. Plus he wrote all over the instructions papers, so if I had wanted to sent it back I couldn't. So I told him to put my old doorbell back on, and pack everything up. Then I call the company and told them what had happen. They were very apologetic. They told me they could send me another Tech out on Saturday Dec.19 @ 9:00. Know Tech showed up On Saturday. HelloTech wanted to send me someone else, I said I am finish. I am not saying they don't do good work. They did not do good work for me. But as for me. I will never call them again.

    It's the Computer Guy - itservices - Updated May 2026

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