A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

My handicaped son was there for 19 days they never once got him up to walk would sometimes get him…read morein chair. Once while I was there he rang for nurse to use bathroom nurse never showed he finally had to go in bed. I caught one of the nursing students told her she went got two more students they striped his bed gave him a bath and got clean cloths. They were great The nurse never came! The hospital might be new but it is not good. Gave instructions for him to never go there again. To go to the Bedford IU hospital it maybe smaller and older but he got great care there.

Love this place! My back and hips were a mess until Dr. McCoy helped me out. Everyone there is…read moregreat!

I was able to get an appointment almost immediately. That was great because I was in pain and…read moreneeded attention quickly. I walked out of the chiropractor with a 70% improvement. It was great. I'll be back on Monday for a follow up. Very grateful for Drummond. Chiropractic!

As of 10-12-23, there is new office staff & the response is so much better- things are headed in…read morethe right direction.

went to Dr Karen to treat my melasma. She recommended aerolase so I purchased $600 worth of…read moreaerolase sessions which obviously did not work, I also bought$275 worth of product that was supposed to help. When I brought the products home, they were empty. I also purchased a $200 gift certificate for botox. She never used my gift certificate for my botox and when I asked her for the money back, she refused unless I signed a waiver stating I would not slander her business. Did did refund me $575 to cover the remaining aerolase sessions and empty product but sherefused to give me back my gift certificate money. She also had an unlicensed esthetition work on my face which is probably why it never worked and I believe she diluted my botox because when she injected me it was running down my neck and back and after 2 sessions of injections my face was still unaffected. I had to go pay for more botox at another spa so I ended up paying double for botox. The nurses and staff are also very unprofessional and rude.

Friendly and very personable staff. I was seen and taken care of quickly especially for a…read moreholiday weekend!

Nightmare of a urgent care, been trying for days to reserve a spot. Staff is rude and does not want…read moreto answer the phone. IU health as a whole is a giant mess. They need to have their staff removed. Their comment to my review was posted SECONDS after I posted my review. It's automated trash.

Janelle is amazing and so knowledgable. Really appreciate her help getting me back to being pain…read morefree! The ladies at the front desk are also wonderful!!

I highly recommend this place. Their service is outstanding. Everyone on the staff is very caring…read moreand professional and the treatments are very effective.

Literally the best dentist I've ever been to. At 31 years old, all my life I've always hated going…read moreto the dentist. Dr. William is the best. The oral hygienists are super friendly, conscious, dextrous and caring. He was very gentle at pulling out a healthy tooth I didn't want anymore. He didn't recommend it but I hated the food getting stuck in there. He pulled it out with literally no pain or anything. Sometimes they clean your teeth with the water jet which signals every nerve in your body to sense pain but afterwards, it is worth it. I recommend this place 100% and I hate the orthodontist. I really like him because he's always straight to the point, very knowledgeable, and cool.

I am one of those people who has a fear of dentists. Blame my childhood dentist back in Gary,…read moreIndiana whose nickname was "the butcher". So, don't judge, but I had not been to the dentist in nearly two years, since I moved to Bloomington from California. I loved my dentist in California and so I took my time finding a dentist in Bloomington. (plus I just didn't want to go) Dr Arnold's reviews were glowing, and even though my partner has a different dentist here in B-town, I decided to try Dr Arnold based on Yelp reviews. The office is a bit hard to find if you aren't familiar with the Eastside of town. It is sort of behind the now-closed Marsh store, in a mini mall next to a dance studio and a waxing salon. Plenty of parking in the lot. Courtney was my hygienist today and she was wonderful. She listened to my ramblings about how much I hate the dentist. She was mellow and I felt like she gave my teeth a very thorough cleaning. She was just the right combination of quiet and talkative during the cleaning. (my hygienist in California was very chatty and it's hard to answer questions with sharp instruments in your mouth). There is a tv on the ceiling so you can watch while you have your cleaning. Courtney caught on fast that the show on the History channel was about mass murderers (not a very calming show) and she switched the channel to ESPN for me. Next Dr Arnold (Bill) came in and introduced himself. He was great. Very down to earth and approachable. We chatted a bit about California and then he began his exam. Again, great exam and he gave me advice about some tooth sensitivity I have been experiencing. Next appointment is six months from now and even though I will still be freaked out, I won't be AS freaked out. Definitely recommend. If you have been putting off a dental exam, go see Dr Arnold.

I had a negative experience at this establishment. I do not discredit their ability as…read morechiropractors. However, they were not able to relieve the pain in my back and I was forced to go to a different chiropractor who was able to help me. My two biggest complaints however are: 1) they had me walking around the office (from exam room to exam room) without my shirt on. I wasn't upset by this for myself, but when I found out they did the same to my wife (in her bra) I was furious. 2) they have an inaccurate and desperately useless accounting department. They were unfriendly when it came time to address payment and were quick to take actions that could have been avoided with a phone call and some direct communication. It was disappointing and my family will not return to this establishment. I have found another chiropractor more suited to my physical needs, and with better patient care.

I have been to numerous chiropractors through the years due to multiple problems with my spine. I…read morehave gone to this practice for a number of years. The Morrows are knowledgeable, compassionate and competent doctors. I had to find another chiropractor at one point due to a change in my insurance, but they were no help so I switched back to Bloomington Neurospinal. I highly recommend them.

Jonna Capio is an excellent counselor. She has great empathy, deep caring AND has the highest…read morequality, I believe, a counselor can have: she encourages an independence of thinking and decision-making for her clients. If you have need of emotional techniques for changing behavior, she has much training in many areas. If you have a desire to understand behaviors in an intellectual way, she is a wealth of resources, books, tapes, etc. for understanding new research and pathways for gaining knowledge to change. And if your healing needs lean toward the spiritual, she is a solid source for many healing and spiritual directions and beliefs. It really is: what your proclivity? She takes the client where he/she is and builds from your strengths. I have valued her service greatly, am making healing changes in my life and give her the highest recommendation.

I started seeing Jonna over 3 years ago. Jonna has changed and continues to change my life in a…read morevery drastic way. I am confident that I will carry Jonna's wisdom and guidance with me every day for the rest of my life. If you are ready to put in work on whatever you are struggling with, going to therapy with Jonna is the best gift you could ever give yourself.

During each visit everything has been great Carmela…read morelistens to clients on feedback & has implemented new services for what clients look for - everyone I've booked with ( Josslann/ Lydia / Lori / Carmela) have been detailed in SOAP notes in case I book with another provider, (and strive and excel ensuring I feel like I can relax) - they all make sure to do everything possible to ensure a great visit - when I look at yelp reviews i Look at current ones, vs 3 years old ones that don't mean anything. What I can say is I had no issues visiting them as a repeat client many times ! Both Tara & Carmela deliver easy to understand yoga classes. and like the yin monthly classes . And prefer them vs hot yoga Everyone is different and here is easy to access just park in 4th street garage accessible ground level or 2nd level between the garage and mall (which is more of a professional arts building imo) When you initially book with a provider give each a few times to understand your needs and body and think about what your needing to address beforehand. Also I'd do at least a min 45 min if needing to reduce anxiety as a 30 min may not be helpful if wanting to lower stress levels pain etc

Very unfortunately the worst massage I've ever had. Massage therapist did not focus on my problem…read morearea I asked for. I literally just told her to stop before the end because it was doing nothing. a good chunk of what was done was just taking chunks of my fat and wiggling them. I nicely told her I was unsatisfied and asked if I could be billed for 30 minutes instead of 45 and was told no, and that she probably wasn't the right therapist for me. I don't know how anyone with muscle pain would benefit from that.

Recently I came across an advertisement for float therapy at Serenus here in Bloomington. I'm a…read morevery skeptical person and let the manager and owner know. They both encouraged me to do some research and to try it before I made my final judgement. I did some follow up research and it turns out that the origins of float therapy have been around for about 40-50 years. I've had a lot of stress so far this year so I decided to just give it a try. There is actual scientific research that has been done on this therapy. I will let you do your own research in that area so you can make up your mind about the potential benefits of this therapy. The following is my account of my experience. I arrived and was warmly greeted by the manager(Derrick) and the owner(Joseph). They quickly got me checked in and then the manager gave me a quick tour of the facility. The atmosphere is warm and inviting and definitely puts off a relaxing vibe. Once my tour was over, he showed me to the room where I would be floating and gave me what I considered to be a very thorough orientation on what to do, how to do it, how everything worked, and even included a warning on how to wipe my hair at the end of the session and being careful on getting out(you'll be a little slippery afterwards-more on that later). Like I said, a very thorough orientation. After my orientation, he started the music, flipped the sign on the door to indicate that the room was occupied and left me to it. I locked the door to the very private room, reviewed my surroundings and then started on the routine that he had laid out for me. When I first set up my appointment I was worried that 60 minutes in this pod, alone with my thoughts, would be boring and I'd wind up ending early. I was definitely wrong. I wondered a couple of times during the session how long I had been in there. But before I knew it the light in the pod had kicked on and the music started back up indicating that my session was up. I remembered previous instructions to wipe my hair back after I was done to ensure I didn't get any salt in my eyes, carefully exited, and showered. Be careful when you exit. The salt makes you extremely slippery. The shower is right next to the pod though so you can quickly remedy this. The salt washes off easily with the bodywash and shampoos so no worries there. After my shower, I checked the clock on my phone because I was just sure that I hadn't been in that pod for a whole 60 minutes. But sure enough, I had. Wow. Just wow. Overall, my experience was very positive, from interacting with the owner via facebook beforehand, to checking in, the float, and relaxing after. The only thing that wasn't recommended to me that I honestly should have thought of myself was to bring a comb for afterwards. I left feeling relaxed but energized. I definitely recommend you do some research about floating and then try it out for yourself. The price tag can be a little bit of a sticker shock but there are ways to reduce your cost if you decide to do it regularly and I think they have a special for 1st time floaters. I can be a bit of tightwad but i enjoyed the experience enough to tell you that I will definitely be back, next time with a comb and a voice recorder. Advice: don't set to many expectations before your 1st float, just enjoy it for whatever it turns out to be for you. Thanks again to the owner and the manager for making this a great experience and encouraging me to give it a shot. I wrote a much more detailed review about my whole experience but it was apparently too long for yelp. If you'd like to read my full review, visit their page on facebook.

I couldn't even wait until I was finished. I'm literally sitting in zero gravity massage and I am…read morein love! This is my new favorite location in Bloomington and I will be purchasing the all inclusive package!