I gave him a call on Monday. He said he would be able to come between 2PM-5PM same day no problem,…read more4:43PM he texted saying that he was running behind but could come a little after 5. My daughter had her first volleyball game so my husband stayed home to wait on him to arrive, at 6:29PM he sent a text saying that he was not going to make it but could reschedule for tomorrow. Not only did we wait ALL DAY but my husband MISSED OUR DAUGHTERS GAME BECAUSE OF IT AND HE DIDN'T EVEN SHOW UP!!!!! so TODAY is here I have texted and no response after again I have waited ALL DAY!

if you need prompt knowledge help Jr is your man. I called about my washing machine and he could…read morecome out same day. part came in and he was back and back together in less than 30 minutes. its great knowing there are reliable people when needed.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Scott texted to remind us of our appointment the day before and the morning of our appointment. He…read morewas very professional and was able to fix our gas stove. Great guy and great affordable work. Thank you!

We've used Cole's for years. We have the maintenance agreement, and have thoroughly enjoyed the…read morebenefits: twice yearly inspections, free after hour service calls, and excellent customer service. If you want honest, reliable, and responsive service, choose Cole's.

Beware!! Use anyone else. Unless of course you like to shell out money to have worthless techs show…read moreup time and time again to basically fix nothing and then blame you for your trouble.

Great experience. Our gas fireplace installed by another company about 8 years ago started…read moremalfunctioning and we could no longer get it to start with it's remote. I called to see if they could troubleshoot and fix the problem. The person who answered was so polite, scheduled my service call and at the appointment time, the technician arrived on time! He and his helper figured out the problem quickly, performed the repair and we were good to go! Love this company and highly recommend.