8/31/20 Not a fan of the Vaping scene, but this store sells…read moremore than just Vaping products. This store has many of the things smokers need. I notice that part of store had a nasty smell of mixed scents vape. Still, from what I saw, the employee was answering all of the customer's questions. The man obviously knows his stuff. I would say if you are a smoker, you are in good hands.

Great service and they have everything in stock whenever I shop there. Everyone is always helpful…read moreand knowledgeable. I can ask the quirkiest questions and they always have a fix/solution. And what I like about them even more is they are not pushy salespeople. They ask me what I'm looking for and go to work finding what I need. The only vape shop for me Quick Vape!

Everytime I come here and buy a five pack of leafs they're stale. It never fails. I even asked the…read moreman one time if I could feel the packet before I paid for it and he got alil defensive and was like "all our packs are fresh" whole time that pack was stale too. Everytime I go here I get a stale pack of leafs. The associates aren't paying attention to the products they're handing the customers and I don't think that's fair being that we're the ones paying for it. I bought an entire pack of leafs I couldn't even use because they were so stale. Soon as I opened the pack they started snapping. They were so dried out and old. Lmfao Smfh.

From the owner: We provide our patrons with amazing services, happy-smoke was built off our outstanding product…read moreawareness, also provide prime variety of merchandise, discounts and deals all day everyday. Stop by our location and see what we have to offer!

The kratom is way overpriced, the curly haired kid behind the counter is extremely rude every time…read moreI have to go in, and it takes an hour to actually get the kratom out of the container they come in. Juice is over priced as well.

Went during normal business hours. (4pm Thursday) Open light on with "Be Back in 5 minutes". Waited…read more30 minutes nothing. Lost an easy sale.

I came here just for juice and coils (which were at a great price btw) but ended up hanging out…read morewhile in town (they have some comfy couches and wifi and were so welcoming when I asked if I could get some work done while vaping). And then I came back the next day, and the next, etc. There was never any pressure to buy and all the employees were friendly. One day, the manager/owner, Denise was working by herself and I listened to her educate new vapers to the products they offer, the flavors they might like, what kind of wattage and battery life they needed. It was incredible. She has so much patience and knowledge and actually cares about you getting the perfect experience. I've been to so many shops across the nation and have never witnessed anything like it. At VapeZone, it's not about upselling you, it's about helping you, no matter how much trial and error it takes and regardless of your budget. I don't live nearby (just visiting), but when I need a new setup, I will come here for sure.

Vapezone has been my go-to vape shop for a few years now. I don't know why I haven't written a…read morereview for them yet. The customer service is like no other and the prices are great. They are awesome people! Not like the other shops around here that never have what you need and constantly smell like weird food. This is an ACTUAL VAPE SHOP and they know vapes! If they for some reason don't have what you need, they'll order it for you. Go here! You'll thank me later.

This is my absolute go to shop! The staff is always real cool! Nice selection and good prices!read more

Excellent hookah and vape shop in the Hilton area of Newport News with a big selection of items to…read morechoose from. Besides anything you'd need for your hookah or vape, they've also got cigars, incense, and some pretty cool glass pipes. The employees are friendly and knowledgeable, which is especially helpful for beginner vapists like me. The store is set up very nicely and kept very clean!

Love everyone here! Always a great experience. Always friendly knowledgeable and personal! Love the…read morefact that they always remember their regulars and what they want! Also they go above and beyond. I send everyone i know who is either new or experienced here and will continue to come here for my vape gear/juice!

From the owner: Electronic cigarette sales and service. E-liquid salesread more

Very friendly staff assisted me with my purchase. Store has great variety of products!! I'll…read moredefinitely be going back!

From the owner: The best vape shop around come get everything you need in one shop.read more

Do not shop here I bought a Smok morph 2 on 3/1/24 and it broke and longer will charge using…read moredevice. I've never dropped it or even scratched it and on 3-8/24 7 days later went to return device and they strait up refused to exchange it or give me a refund. Instead he tries to sell me a charger that I'd have to spend more money on which is crazy. Just give me a new device and return the broken one and get your money back. Dah!!!! No instead they refused to help me even though when I bought the manager said if you got a problem with it come see me. Well I got news for them. I went to bank I'm getting charges reversed and I'm filling complaints with BBB and leaving as many nasty reviews as I can. Stay away from this place!!!!!!!!

This smoke shop has horrible service and surprisingly the products are not fresh. I've been to many…read moresmoke shops but this one blew my mind with the amount of disrespect and products over their expiration dates. Products are from China so they will not be fresh

Service was great. Simple and quick and super helpful. It would be my go to shop for all my needsread more

We have been weekely customers of this Happy Smoke and honestly in the Newport News area your not…read moregoing to find any better customer service than this vape shop. Their selection is amazing and reasonably priced and they always have good discounts. We love Jocelyn the worker there she is one of the sweetest retail workers I've ever met!