Went in for a pedicure without an appointment. Was greeted quickly and didn't have to wait very long, especially given that I was a walk-in. There are lots of price points for pedis, which I appreciated. The salon was very clean and the employees all seemed to be in good moods, which is a great sign near closing time on a Saturday. I'll definitely be back! read more

Overall a good experience with a couple of minor issues. One, I got here at 2:15 on a weekday. There was only one person getting a manicure and the salon was quiet. Guy at front grabs the gel color swatches and hands to me then directs me to a pedicure chair in the back. I have never been here before so the process was new. A cute older lady was setting up the chair for me and did most of the pedicure treatment. She didn't seem to speak much English but pointed to the pedicure price menu. She also showed me the volcano pedi menu hoo wee that would be a real treat for a special occasion but too rich for my blood. I had gel that needed to be removed and I get it that it is a bit time consuming. But daaaang the pedicure and mani took FOREVER. I appreciate a nail place taking time to have attention to detail and not rushing but this was a very long mani pedi. When the polish was removed the guy from the front took over. He smelled so strongly of cigarette smoke it was a bit of a turnoff. He did however make sure I was happy with the selection of gel color and explained that the confetti gel was clear. And that I might want a solid color under it so I chose white. It was a good choice and I am very happy with the gel color. He also shaped my fingernails very nicely. The color was applied very carefully and I have had a lot of compliments. What wasn't that great in the visit besides the long a$$ time was he cut me a few times with a very sharp tool. Near the end of the pedi he pressed down on the cut with a towel and said he has cut me and will put medicine on it. He put some white cream on the cut. The lady had also nicked me, which was disappointing. The other not so great thing was at the end when I was paying. I gave the guy a cash tip and paid for the service on a card. I was getting my keys out to leave and the guy asked if I wanted him to split the tip with the lady? What? Is that a passive aggressive way to say I needed to give another tip to the lady as well? It was a bit rude and a turnoff. Overall the gel was very nice but such a long time to get done especially when I was the only customer there most of the time. read more

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Background for understanding: I get pedicures every month and have been to various salons. I can say this was by far the WORST experience I have ever had. I have chronic ingrown toenails, and like to get them removed with a pedicure. I go every month as to stay on top of them. This is the first time I have been to this salon, but will not returning. First Impressions: I went in with gel on my toes already from my last service, so the lady had to scrape it off. That's not unusual and have had it done before by other artists. However this lady roughly scraped the gel off as she squeezed the hell out of my toes. It hurt so much I cried twice. She wasn't empathetic in the slightest. Besides that the lady was on her phone the entire time and was generally rough with her movements. For example, she ripped off the toe hugger things at the end and said "We are done now. I'll check you out at the front". It was the tone and just everything else that made it a terrible experience. Service: I got the "CALLUS TREATMENT SUGAR SCRUB PEDICURE". I got this treatment to specifically target my heels. They were by no means super cracked, I just wanted softer feet. Tell me how I ended up still leaving with dry feet and rough heels. I also have excess skin around my cuticles that should have been taken care of. I should of just got the basic pedicure so I could have paid less. PROS: Atmosphere - Nice comfortable chairs, clean salon, tvs Conclusion: Overall the salon was clean and has potential to be a really good spot. I think this lady just sucked at her job. I don't like being a Karen and don't leave bad reviews if I don't like something. However this was so bad I don't want anyone to experience what I did. read more

We had a fabulous experience here - nails look GREAT and were exactly what we requested. I had dip - they were smooth and thin. She had gel - refill beautifully shaped and not bulky. We are so pleased! Thank you Jackie and Lily! Definitely return customers! read more

They speak English. They are patient with each customer. Their skills are awesome. Clean. They do waxing and eye brow tinting. I was pleased with all the services. read more

Ivena Nails - Hawaiin flowers - Nail Salons Near Me - Ottawa, Illinois

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Ivena Nail salon is the best in Ottawa! They are quick and reliable. My sets always last 3 weeks for longer before I need to return. For reference of what I want, I show them a picture before we start and they do exactly that. Even when it gets busy, they are very accommodating. Fresh waters for customers and relaxing setting with massage chairs even in the waiting area!! Thank you Ivena! read more

Ivena Nails - Color P128 for the base, a THIN French tip on acrylic with an almond shape. - Nail Salons Near Me - Ottawa, Illinois

$70 for a gel pedicure? And it took over an hour. Absolutely outrageous. They also made my toes bleed. And the employees smelled like cigarettes. Avoid this place. read more

Haven't ben herr since it changed hands Two years ago. Went in for a pedicure on impulse. It is very clean, polish was neatly arrangeras. Owner was friendly and it was not to busy. Had a great pedi. Will definitely go back. Great chairs, did I say VERY clean? Friendly staff. read more

Nothing but high marks for this place. The techs are friendly and did a beautiful job. We had manicures and pedicures on natural nails. Coincidentally I spoke with a friend a couple of days after I was there, and they told me they had such a good experience at Ivena also. I would definitely recommend Ivena nails. read more

I went in for an appointment for a full set of pink & White Gel Nails first time and I was very impressed. All staff very friendly and professional. Salon was very clean and organized and staff took time to ask questions to make sure I was satisfied with my choices. The manager also checked to make sure my experience was satisfactory and to advise of all the services offered. I will definitely be back! Carol B read more

great customer service, and very friendly. definitely got my money's worth. my nails look amazing!