I called DeBroux Automotive to discuss a discrepancy before paying over $2,000 in scheduled…read morerepairs (transmission fluid and spark plugs). Matrix physically inspected the vehicle , and stated 2 belts need replacement while DeBroux said only one. As a single older woman with no family nearby and limited income, my truck's reliability is extremely important to me. The belts are my main concern -- without them working properly, my fear was the truck will soon become useless. I wanted assurance that after spending that much money, my truck would be reliable. When I politely raised this, the responses were snarky, sarcastic, (I think came from the owner himself) and rude. They said "look under the hood yourself" and "go to Kelly Hill". All customers, especially older women on fixed incomes, deserve basic respect and clear communication. Very disappointed. Rudeness and dismissive treatment from DeBroux hurt me deeply -- emotionally, physically, and spiritually. As an older single woman with limited support, being made to feel disrespected and like I had no right to ask for basic fairness or reliable service left me humiliated and drained, affecting my well-being and ability to show up fully for my patients and family. Since writing the above, I found a nice auto repair shop, with a very respectful owner, who told me "I didn't need to do any work now on it now". However, the other shop stated, when I"m ready (when the truck is giving me more problems), he would do the same work for 1/2 as much, saving me 1000 dollars. That is a 50% savings or a 100% savings since I need to do NOTHING now. This place is not as great as they think it is.

This review is based on our first experience with DeBroux which received good recommendations on…read moreYelp.com. Repair: replacement of knock sensor harness (which I supplied) and replacement of knock sensor. Cost: ($661) excluding harness. Shop personnel are very courteous and carefully explain what needs to be done and the costs involved. I used YouTube to review what the repair involved, and realized it was beyond my ability to desire to do the repair. The same car had the same repair before, and the bill was $164; at first I thought the $661 was pretty expensive; then I noted that the $164 repair cost was in 2018, so the higher cost could be a reflection of the increased cost of EVERYTHING since then. Would I take my car back for repair? Yes.

Great service, good people, good pricing & most importantly, quality work. Chris, Hannah & the team…read moreare our go-to for our automotive needs. Conveniently located on Lillian Hwy.

Took my 2010 jeep in for an alignment following the purchase of a new set of tires. Took me a week…read moreto get in (wasted a whole week waiting) and when I got there at 9 a.m. they said I was an hour late (didn't know I had a time slot). Then I waited all day for a call which never came. Called them at 3 p.m. and the guy acted like they just got a look at it and then told me a whole bunch of expensive parts needed replaced (like ball joints, which were replaced less than 3K ago) and they never did the service I requested. I had the front end suspension inspected by a certified mechanic before I got the new tires and he replaced (1) part only and reported the rest of the suspension was in good shape. I believe Evan's tried to scam me by replacing parts that did not need replaced and futhermore they did not perform the service I requested. This was a complete waste of time. Wish we had a good, honest mechanic in town.

Great service. Nice, friendly and informative. Felt a lot…read moresafer driving home than driving there!

Had to have engine replaced. VERY satisfied with the entire process. Thank you Mike and crew.read more

Made an appointment for an AC check on my vehicle. First time customer…read more First impression. Very busy, well established, decent reviews. Experience. Left it at 9am. Called at 12:30 to see if ready. Not ready. I ask how much longer, the gentleman on phone said we'll call you when it's ready. 3pm I get the call... 1. Why make an appointment if it's going to take them 6 hours for a 1 hour job. 2. Why wasn't it explained up front that it may take awhile 3. No apologies. Seems like a "good ole boy" business that doesn't care about good service or communication to new customers. I guess when you're that busy... it doesn't matter

Avoid them. Had my SUV towed to East Hill as I had used them before. I asked them for a quote to…read morerepair but was never contacted as the owner. They charged someone else to diagnose the problem and finally gave me a quote for the out of stock part that was more than the cost recommended by GMC. Sent me emails that they would charge me for storage when I told them I could get the part for less. After this, a mobile mechanic told me they had mis-diagnosed the repair and fixed the issue.

Up front shop and been honest with us over the years. Listens to what we have to say. Reasonably…read morepriced. They don't try and push anything additional on you but fix the problem.

This place is a joke of a business and NOT to be trusted with your vehicle…read more We took out vehicle in and the old man Jeff gave us a different price then he quoted 2 days earlier to only claim he never said that. we let it slide...obvious bait and switch The following day we get a call back and they want more money for other "issues" that came up. We said we will just take the vehicle back as is. We came paid our invoice and they weren't happy that we did not fall into there bait and switch scam. What got even stranger was there employee wanted to fight the three of us my father and friend who came to help tow the vehicle back. No one stopped both the employee who was obviously on some sort of drug. The old man was even egging him on.. I suspect both were on meth or crack. It was so bizarre I recorded the event on my phone and the police had to be called. Both the methead and Oldman denied everything even though it was recorded which proves to me their shady mindset and business practices. STAY AWAY FROM THIS BUSINESS unless you want to support violent drug addicts PLease also change your business name, you are a disgrace to people that actually support this country

Great service, great staff and fair pricing but distance and hours/days of operation make it…read moredifficult to choose them to service my vehicle.

Friday 8/29/25, oil was leaking heavily from the filter. Thaddeus, Manager @ Ronnys Carwash on hwy…read more98 Pensacola, noticed the leak. Blue Angel Tire and Automotive had been doing my oil changes, but they were closing within the hour; I went to Take 5; the manager John said he needed to replace my drain plug with an oversized plug, and advised me to return to Blue Angel Automotive to ask them to replace my oil pan. After Labor Day, Blue Angel Tire and Automotive discovered the oil filter housing gasket was the source of the leak, not the drain plug. Kevin Muhammad, Awesome Taxi #222 of Pensacola

I was looking for a great locally owned, honest, reliable and responsible auto maintenance and…read morerepair shop. Found it in Affordable Automotive. They have excellent communication with car owners, and are extremely dependable. Thank you Affordable Automotive! Great job!

Affordable Automotive, the name says it all. Good quality repair. Ken Sr. has brought his son Ken…read moreJr on board giving the business now more excellent service. They even added Ms Kim to handle the phone and office, putting them in the shop doing what they do there best work. Been with them for over 15 years, never disappointed. Highly recommended Affordable Automotive. Warren

This shop said it would be $600 to replace a single wheel bearing (the cost of labor was $400 on…read morethis piece) and an additional $500 to change the rear break pads and rotor. also they don't close at five. I attempted to pickup my car at 4:50 due to the pricing (and my only ride just got off work) and got told off saying they were closed. overall just go to a place that knows how to set up their times correctly.

Got every aspect of professional service. I personally expect to encounter the following traits…read morewhen I know I'm going to spend money. Honesty, knowledgeable, experienced polite staff, fair prices and above all clear concise communication. We agreed to having a large amount of work performed. Mark is a class act. His estimate was on the money. Before he started turning a wrench he verified with me what they actually found. We agreed to proceed with the repairs so the vehicle would be safe, dependable and a pleasure to operate. Do not pass this repair shop next time service is needed from a simple oil change to a complete and complex engine rebuild. Just bottom line. These are good people.