i DO NOT RECOMMEND THIS CLINIC…read more I've been attending this clinic for well over a year now because I purchased a package and had no other choice but to complete the treatments. Received laser hair removal and Tattoo removal. Laser hair removal worked really well however it is pricey and better deals are available on groupon. and no results with tattoo removal after 12 sessions. Very pricey, disorganized. Unaware of the "treatment'' being provided to the client (different settings aren't being charted, therefore the treatment is not consistent. Unable to speak to a manager when requested.

I'm not happy with this place at all. I spent almost $800 in laser hair removal and it didn't work…read moreand then they kept trying to sell me more and more and always upselling. The older Asian woman who runs the show doesn't speak English and is incredibly rude!! There is never anyone in there I assume this place will be closed within 6 mos

My wife and I adore Kaiti. She is extremely gentle, quick, and knowledgeable. She tries to make…read morethe experience as painless as possible. She is also very thorough in letting you know what she is doing and providing information regarding after care. All of this to say we absolutely would recommend The Ink Spot!!

My brother and I both got tattoos a couple of years ago when we were in town for the weekend. We…read moremade an appointment last minute and they were able to fit us in. I would highly suggest making an appointment well beforehand, however, as some artists are booked solid for weeks. My brother needed to get a couple designed and I wanted to get a cover up. We had an idea of what we wanted, but we didn't have an exact picture. Rob was our tattoo artist and he gave my brother a bunch of books to get some ideas. My brother wanted to get two dragons, one on each calf, and chose a picture from one of the books. Rob suggested that he design another dragon based on the original picture, one to compliment the other, facing the other way. The design was fantastic and the tattoo was even better! It was incredibly detailed, shading and all. It only took just under 3 hours for the two, black and white tattoos, including design time. My cover up was also amazing. I had a black and white tiger done with a bit of orange on my right shoulder blade. The size and shading was done perfectly to completely conceal what I had, and Rob made sure I was always relaxed and comfortable the whole time. I'm pretty sure I even fell asleep for a little while during the tattooing! The atmosphere is very casual and has an alternative, skater type of feel. They had metal playing when my brother was getting his tattoos, and the Beatles during mine. Some of the tattoo artists also have their own art and canvases for sale in the shop, so it's great to take a look around. All of the guys are so nice and even if you're lying on a bed with another stranger being tattooed next to you, you still feel like you're just hanging out with some friends. The pricing is very reasonable, but if you ask me, they should be charging a lot more since their artists are incredibly talented and have even won awards for their tattoos.

Although all the staff were friendly and my treatments were effective - I was treated very rudely…read moreby the owner/manager, Diana Murphy. I have never before been treated by a business owner, as I was by Diana. I wanted to warn consumers who may have gift certificates or coupons for this clinic that they may have very restricted terms. Diana had printed coupons / gift certificates for promotional usage, which did not indicate limitations or expiry, and when it came time for me to use the ones I had, she denied that I could get their full value. The bigger issue, however, was the lack of care she had for me as a person. Additionally, she did not seem to care or forsee that I would not continue to spend potentially thousands of dollars at her establishment. If you have to deal with the management at this establishment, beware.

Before I turned 40, I decided to get rid of my 18-year-old-silliness, the bane of my mother's…read moreexistence - my TATTOO. I did my research and found that it is a painful and expensive process. No matter, my arm will be skin-coloured in my wedding photos which will be taken next year. Anyhow, I found only two licensed laser therapists in Ottawa who remove tattoos, and after meeting Diana Murphy, I felt a connection right away - she made me feel comfortable about my decision, and her knowledge and passion for this therapy was evident right away. Even the receptionist who took my calls was warm and welcoming! So I found out that yes, it is painful, and yes, it's more expensive than getting the darned tattoo in the first place, but this is what I want. Diana really took the time to explain every step of the process and was honest about the good/bad/ugly about the process (feels like a burn the rest of the day after the process, it blisters, it itches, and you have to come back for several procedures to completely remove it). My first treatment was not fun - I'm a bit of a wimp I guess, but I thought I was going to faint. Diana knew I wasn't well, so she stopped, as often as I needed, and iced the spot, tried to take my mind off things by talking about my upcoming wedding... very sweet lady indeed!). My second appointment wasn't as painful, probably because Diana suggested trying to get through the treatment in one fell swoop (quicker, get over it - like ripping a bandaid off!). I only asked her to stop once, and she was super accommodating and never made me feel like I was a high-maintenance client (even though I think I am! ;-) I would highly recommend Diana for any of the treatments she provides. She is knowledgable, genuinely caring and nice, and I believe her prices are less than half of what the other place was charging. They also offer free consultations so feel free to just call and ask questions, or make an appointment to visit. You might realize that it is possible to get rid of that aweful tattoo on your -------(wherever ;-) LOL

They sell you a package but then tell you that the treatment you did is not included in the…read morepackage. They refuse to refund even though they did not provided the services. Very dishonest. A real scam. All the staff is on it.

Told me their Microderabrasion was a Diamond tip but later found out during my appointment it was…read moreCrystal. They charged for stuff that I didn't ask for which is slimey, I'll never go back and I wouldn't recommend it to anyone.