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    Ivy Rehab Physical Therapy

    1.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    4 years ago

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    Kerri L.

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    Mercer-Bucks Orthopaedics

    Mercer-Bucks Orthopaedics

    3.8(13 reviews)
    1.7 mi

    Great office, the staff is so friendly and the doctors are caring. They were able to save my tooth!…read moreHighly recommend.

    For reasons unknown, MBO NEVER answers their phone. A recording claims "Your call is very…read moreimportant to us . . ." but that's clearly a lie. If you know the person you need to talk to, you can, with difficulty, reach their phone, and of course they won't answer either. So leave a voicemail, and I wish you the very best of luck. Generally, I don't get any response until I leave the third or fourth (increasingly irritated) voicemail. Example 1: I was in more pain than I had expected, and I called my doctor for some oxycodone, which he had offered previously. I had expected a call-back. Didn't happen. I had expected my pharmacy to fill the prescription within a day. Didn't happen, because THEY NEVER GOT THE ORDER! It took SIX DAYS and FOUR VOICEMAILS before the order was filled. Full disclosure: there was a weekend and a holiday intervening, but if MBO had reacted on the day I called, that wouldn't have been a factor. Example 2: I called to schedule surgery, asking for a particular week. (Per usual, no one answered the phone, and I had to leave a voicemail.) As it turned out, scheduling for that week wasn't available yet; it was too far in the future. Did I get a call-back, explaining the situation? Nope. All I got was ignored. So, not realizing the problem, I called again, and had to leave another voicemail. [wait . . . wait . . . wait . . . ] No call-back; I had been ignored again. Once more I called, and, uh . . . expressed my frustration. This time, I got a return call, and I had the common courtesy to answer my phone. [MBO, take note: actually answering a phone call is considered a GOOD thing.] The conversation did not go smoothly. If I had only gotten a return call after my very first voicemail, explaining that I was calling too early, all the ensuing mess would not have occurred. On the other hand, the actual medical care has been fine. The problem is entirely with the support staff, who seem to view patients as an intrusion into their very busy workday, to be ignored if possible, and barely tolerated otherwise.

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    SEPA Pain & Spine

    SEPA Pain & Spine

    3.3(8 reviews)
    2.0 mi

    Imagine, if you will, that Dr. Soon Jung of SEPA Pain & Spine asked me, a mason, to build a brick…read morewall. My first task is to dump a ton of bricks at the work site, which I do, but directly on top of my client. I heard his screams clearly, but my focus was on doing my job. Undeterred by his agony, I commenced building the wall, brick by brick. Eventually, I uncovered Dr. Jung's battered and crushed body, and he is in severe pain. Fortunately, Dr. Jung recovers fully, with maybe a touch of PTSD. The wall I built was strong and straight, level and plumb, and met all the building codes and customer's specifications. But for some reason, Dr. Jung now seems more than annoyed at all the pain I caused in the process of flawlessly doing my job. The analogy is perfect: although Dr. Jung's procedure on me worked, temporary though it may be, the procedure itself hit an 11 on my Scream-O-Meter. No true physician would permit this, but would immediately stop and apologize if it happened by accident. If the job of a physician is to minimize pain, Mr. Soon Jung is no physician. Final note: General anesthesia has been used in medicine since the mid-19th century. Not using it, here in the 21st century, on a patient with no specific contraindications, is truly barbaric.

    Dr.Fall is absolutely amazing. He truly cares about his patients. I highly recommend him to…read morefamily,friends, strangers on the internet & on the street ;) Seriously. Staff is friendly, knowledgeable and helpful. The office follows through and updates you if you call with a question or request.

    Rothman Orthopaedics - Rothman Institute - Bensalem 3300 Tillman Drive Bensalem, PA  19020

    Rothman Orthopaedics

    2.6(43 reviews)
    5.1 miByberry

    For months my 79 year old sister has been going to Rothman in Royersford regarding her back pain…read moreand sciatica. Due to her pacemaker, we have jumped thru hopes and appointments. All thru the appointments, all that was said it was an in and out surgery. This morning of the surgery, the dr comes in and TODAY explains she will be extremely limited for 3 months, and not fully recovered for up to a year. She declined surgery. At no point, were we told that she would need so much assistance until 7AM this morning. This is the second bad experience with Rothman. Her shoulder surgery, the nerve block effected her diaphragm. She had to stay. I was told to bring her medication from home. Excuse me!!! Rothman is a surgical mill. It feels intentional that my sister was mislead. Especially when the dr said the surgery wouldn't help her back pain since most of it was arthritis. Communication is key and Rothman failed.

    How did Rothman's Chalfont branch lose a patient 0f 3 years? Others, in a recent rating, viewed…read morethem as 1.72 stars, out of 5! BAD! Because of my unfavorable experience, I rate them as 1.50 stars. Their website states "that most customers are generally dissatisfied". It also comments that they have ".... mixed, often poor reviews regarding administrative services". True! Further, ".... patient complaints include long wait times & poor communications". Also true! My bad story follows: in Oct., 2025, I received proper knee shots for arthritic knees by Dr. Schroeder, who did an excellent job. As per practice, the nurse scheduled me for an appointment in 6 months. However, the appointment date was rescheduled 2 more times by Rothman, making the interval time 6 1/2 months in which my knees suffered during the "extra" 1/2 month. Consequently, I sent a complaint email to the President of Rothman on Apr. 14, 2026. although no reply was received from his staff, my visit on May 4th experienced retaliation by the Chalfont staff. First of all, I was not taken "in order of entry" following the Kiosk ap[plication. Next, D.O. Rosero, unlike all previous times in which I sat on the table with legs dangling, had me lay down which is also also a first time. Why? He then injected both knees in a method that has not been done before! That is, for my right knee, he did not inject the ORTHOVISC shot in the front, right side of the knee as before, but instead into the rear, right side of the knee. Why? Was the different shot method also retaliation? On May 11th the last of 3 consecutive weekly shots were administered by the D.O. and the right knee is still experiencing soreness, 10 days afterwards! I hope that such does not continue for the next 6 months, until the next shot is received. Anyway, a Rothman physician will NOT perform the service because I am going to go to another, non Rothman doctor for the shots.

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    Rothman Orthopaedics
    Rothman Orthopaedics
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    Sepa Pain & Spine

    Sepa Pain & Spine

    1.0(1 review)
    2.0 mi

    Imagine, if you will, that Dr. Soon Jung of SEPA Pain & Spine asked me, a mason, to build a brick…read morewall. My first task is to dump a ton of bricks at the work site, which I do, but directly on top of my client. I heard his screams clearly, but my focus was on doing my job. Undeterred by his agony, I commenced building the wall, brick by brick. Eventually, I uncovered Dr. Jung's battered and crushed body, and he is in severe pain. Fortunately, Dr. Jung recovers fully, with maybe a touch of PTSD. The wall I built was strong and straight, level and plumb, and met all the building codes and customer's specifications. But for some reason, Dr. Jung now seems more than annoyed at all the pain I caused in the process of flawlessly doing my job. The analogy is perfect: although Dr. Jung's procedure on me worked, temporarily though it may be, the procedure itself hit an 11 on my Scream-O-Meter. No true physician would permit this, but would immediately stop and apologize if it happened by accident. If the job of a physician is to minimize pain, Mr. Soon Jung is no physician. Final note: General anesthesia has been used in medicine since the mid-19th century. Not using it, here in the 21st century, on a patient with no specific contraindications, is truly barbaric.

    From the owner: About The Practice SEPA Pain & Spine has been serving the…read morecommunities of Southeast Pennsylvania for over 25 years. The team of experienced physicians, physician's assistants, and nurse practitioners offers cutting-edge interventional pain management services at offices in Horsham, Langhorne, and Chalfont, Pennsylvania. The SEPA Pain & Spine team helps patients find relief from painful and debilitating conditions, including arthritis, fibromyalgia, multiple sclerosis, migraines, and nerve injuries. They create customized treatment plans to reduce back pain, neck pain, and joint pain, helping patients regain their independence and quality of life. Interventional pain management programs may include spinal injections, joint injections, nerve blocks, radiofrequency ablation, Botox® injections, intrathecal pain pumps, or spinal cord stimulation. When appropriate, the team may recommend regenerative medicine, medical marijuana, or pain medication management. SEPA Pain & Spine also offers Suboxone® treatments to help patients working to recover from opioid addiction. When non-surgical treatments aren't appropriate, patients have access to minimally invasive spine surgery, including the Superion® procedure by Vertiflex® and the mild® (minimally invasive lumbar decompression) procedure. SEPA Pain & Spine offers workers' compensation evaluations and treatments...

    Sports & Back Rehabilitation

    Sports & Back Rehabilitation

    5.0(4 reviews)
    0.3 mi

    Going to Sports and Back Rehabilitation as my first physical therapy experience has been…read moreoutstanding. I was made to feel very comfortable from the day I stepped into the facility, with very professional, attentive and knowledgeable staff and support staff. They create a very friendly, caring atmosphere where you feel supported and confident in the customized program that they create for you. You receive one on one hands-on therapy along with monitored progress with each session.

    For better or worse, I've had quite a few medical visits lately, so I've been sampling the customer…read moreexperience at clinics, hospitals, etc. in my region. I found my Physical Therapy at Sports and Back Rehabilitation in Langhorne, PA one of the most pleasant, and successful, medical experiences I've ever had. Sports and Back Rehabilitation was referred to me by a prior physical therapist I trusted. It was an excellent referral. The facility is close to home, and parking is ample. The receptionists were always friendly and efficient. Scheduling and copays were always clear and easy to understand, even across multiple months of therapy visits. The facility is clean, with a variety of exercise machines and PT equipment in good repair, and the PT support staff were excellent, professional, and courteous. The environment was upbeat and fun, with music and friendly chatter among the staff and other patients. There were days I had scheduling mix-ups and cancellations, and this was always handled with friendliness and flexibility, which was much appreciated. During intake, I worked with both owners, who were friendly, hands-on, and professional. I expressed that I preferred a more hands-on approach to PT in my intake. I had some poor experiences with other PT offices and a hands-off approach ("Here's a list of exercises, I'll be back in 45 minutes to check on you). Both owners expressed that Sports and Back Rehab would be more engaged in each session, and they followed through on their promises. Both owners worked with me personally across the weeks of therapy. One or both of the owners, each doctors of Physical Therapy, were present during each of my visits. I benefited from them listening to my preference and following through each week, as well as the regular progress made through a customized PT exercise plan with frequent hands-on stretches, joint manipulations, and progress measurements. Having my progress in knee flexibility regularly measured by the goniometer https://en.wikipedia.org/wiki/Goniometer aided my motivation to return my knee to better functioning. The owners also offer innovative options for ongoing wellness, such as a fitness and exercise program, stretching classes, and other options to stay involved after ending prescribed treatment. Most importantly, I had excellent results and success with Sports and Back Rehab! * My left knee is now pain-free with measurably increased flexibility and stability * I can walk for extended time without fear of pain; * I can now kneel down easily for long periods; * I can ride a bicycle again. These are all activities I could not perform when I started at S&B! I also continue to do the exercises I learned at S&B each week, and even got Mrs. F, my wife, involved as well. I avoided more complex knee treatments and even surgery through the excellent care provided by Sports and Back Rehab. I made significant progress that impacts my daily life and activities, and had a good time with great people. I can't think of better outcomes from a physical therapy regimen, and I recommend Sports and Back Rehab for anyone who needs best practices and outcomes from physical therapy.

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    Sports & Back Rehabilitation
    Sports & Back Rehabilitation
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    Ivy Rehab Physical Therapy - physicaltherapy - Updated August 2026

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