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    Ivy Rehab Physical Therapy

    5.0 (6 reviews)
    Open 7:00 am - 8:00 pm

    Services - Ivy Rehab Physical Therapy

    Physical therapy

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    3 years ago

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    Sarah R.

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    William F Bonner, MD

    William F Bonner, MD

    3.0(2 reviews)
    1.0 mi

    Dr. Bonner is very caring and knowledgeable. He has helped me so much and his office assistant is…read moreso welcoming and makes it easy to schedule appointments.

    beware of "A wolf in sheeps clothing" I was advised by this doctor that if I was not happy with the…read morecare I was getting from the nursing staff and him, he will be at the rehab within an hour to sign the papers. an hour later I was on my way home. Little did I know that without my knowledge I signed myself out. Not once do I recall this doctor discussing my problem with me. he was more concerned about his relationship with a former boxing champion, than my problems. When I complained about a patient sitting in his wheel chair covered in vomit, I was told that I was not his doctor, and it was none of my concern. When these same nurses complained to Bonner about my outburst on patient care, he agreed with them and told me to shut. This is why Bonner wanted me out of this rehab. when I complained about the lack of care myself and others were getting, his response was "If you feel that way then you should go home'. Once I returned home and saw the amount of medication he prescribed, 9 different pills 4 times a day equals 36 pills before bedtime, I called his office as instructed on my paper work. When secretary told him who was on the phone and why, he refused to talk to me. He could care less what effects these pills had on me, or my wife. outbursts of anger along with stress thinking about what I was taking or what good they were doing. After several attempt to get him, I gave up and call a druggist for help. Was advised to shelf the meds and see how I feel. Took his advise and am happy to report that most of the rage, and anger is gone. what bothers me more than anything is that this 'so called doctor, and these nurses" will never have to account for what has been done

    Mercer-Bucks Orthopaedics

    Mercer-Bucks Orthopaedics

    3.8(13 reviews)
    3.9 mi

    Great office, the staff is so friendly and the doctors are caring. They were able to save my tooth!…read moreHighly recommend.

    For reasons unknown, MBO NEVER answers their phone. A recording claims "Your call is very…read moreimportant to us . . ." but that's clearly a lie. If you know the person you need to talk to, you can, with difficulty, reach their phone, and of course they won't answer either. So leave a voicemail, and I wish you the very best of luck. Generally, I don't get any response until I leave the third or fourth (increasingly irritated) voicemail. Example 1: I was in more pain than I had expected, and I called my doctor for some oxycodone, which he had offered previously. I had expected a call-back. Didn't happen. I had expected my pharmacy to fill the prescription within a day. Didn't happen, because THEY NEVER GOT THE ORDER! It took SIX DAYS and FOUR VOICEMAILS before the order was filled. Full disclosure: there was a weekend and a holiday intervening, but if MBO had reacted on the day I called, that wouldn't have been a factor. Example 2: I called to schedule surgery, asking for a particular week. (Per usual, no one answered the phone, and I had to leave a voicemail.) As it turned out, scheduling for that week wasn't available yet; it was too far in the future. Did I get a call-back, explaining the situation? Nope. All I got was ignored. So, not realizing the problem, I called again, and had to leave another voicemail. [wait . . . wait . . . wait . . . ] No call-back; I had been ignored again. Once more I called, and, uh . . . expressed my frustration. This time, I got a return call, and I had the common courtesy to answer my phone. [MBO, take note: actually answering a phone call is considered a GOOD thing.] The conversation did not go smoothly. If I had only gotten a return call after my very first voicemail, explaining that I was calling too early, all the ensuing mess would not have occurred. On the other hand, the actual medical care has been fine. The problem is entirely with the support staff, who seem to view patients as an intrusion into their very busy workday, to be ignored if possible, and barely tolerated otherwise.

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    Ivy Rehab Physical Therapy - physicaltherapy - Updated July 2026

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