FIRST, if there are still pictures of a white cat in the businesses listing, they are before and…read moreafter photos of my pet that was abused as described in this post. A woman named Dayan (Garst?) works there. She was previously allowed to groom cats at Twin Pines. She was not an employee of Twin Pines, but groomed cats there in case they needed to be partially sedated for hair cuts. Because Twin Pines is the clinic we used, we tried Dayan for the first time when our sweet 5 yr old rescue cat needed a haircut. The staff said he was so calm and well behaved they did not sedate him.
When I returned later to pick him up, staff members met me at the door with apologies. They assured me my cat was not permanently harmed, but that for reasons they could not explain, DAYAN, had essentially attacked him with the clippers. Our sweet natured boy whom had already survived a life of neglect and near starvation had been shaved nearly to the skin, which would be normal (He is white and Half Persian.) However the cut was very choppy with countless nicks that he'd to have hit his skin. Some hair had been cut from the legs, but were not clipper short like his body. She hadn't cut his nails, so the staff had attempted to do that and clean him up a bit because she didn't bathe him either.
Worst of all was what she did to his face. I had left her s note asking her to trim/shape the hair on his cheeks as best she could WITHOUT TOUCHING HIS WHISKERS OR EYEBROWS. She chopped hunks of hair randomly out of his cheeks, and INTENTIONALLY CUT HIS WHISKERS DOWN TO STUBBLE. Most people know that cats rely on their whiskers for balance and equilibrium. Without them, they may be nauseated, dizzy, and have difficulty walking normally. I was traumatized to find my baby had suffered such deliberate abuse and cruelty at the hands of an alleged professional. I cried. The clinic didn't charge me, and assured me DAYAN would never again be allowed inside their building. They told me the cat would likely feel better in a few days. He remained in our bed almost continuously for approximately 3 days (normally, he only naps with us occasionally.) His condition has returned mostly to normal, though I fear his trust in us and humans in general has been further damaged. His whiskers are growing back very slowly. A few are nearly normal, but some remain stubble-like after several months. Do not let this monster groom your animal. I would also be wary of any business that employs her. If this profession is overseen by state or local authorities, I urge them to investigate. I will post a few before and after photos if I am able. The pictures after the cut do not clearly show the extent of the abuse. You can tell that the cut is choppy, and viewed closely, you can see that the whiskers are gone. DAYAN (Garst?) is dangerous to animals, and several employees of Twin Pines Pet Clinic can now testify to that. I would certainly give zero stars, but not know another way to start the review process.
