1. J. Aaron

    1. J. Aaron

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    Snellville, GA

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    Countertop installation

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    11 years ago

    These guys are great! The counter is beautiful and of excellent quality. I highly recomend.

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    Floor & Decor

    Floor & Decor

    4.4
    (20 reviews)

    ..... Had a slight issue but the manager Rodgerick took care of all my concerns and sorted…read moreeverything out with care. ......

    I had a hiccup in a bathroom project. Looked online and saw that this location had the tile I…read morewanted, in the quantity I needed. Jumped in the car and flew like Mario Andretti, well kinda but not really. I pulled up as soon as they opened. I was met by amazing energy from Jadeen. I apologize because the spelling may be wrong. She asked what I was looking for and pointed me in the right direction. She couldn't leave the door and apologized that she couldn't walk me over. No worries at all. I just appreciated the kind gesture and great attitude. A few moments later, Sharon came over to assist. Listen, I felt bad for Sharon because I'm the most indecisive person on the planet and poor Sharon stumbled across me. However, she didn't mind at all. She even offered suggestions and told me to take my time because she was there to assist. She helped me pick my tile and grout. Then I got to the register and the cashier... ummm I can't recall her name but I will check the receipt and update the review. She was a Godsend. Then the manager, Tiffany came out to help me load into my car. The whole team was awesome. The store was so clean and well organized. There wasn't a speck of dust inside. I'm convinced the dust fairy comes through every night. Y'all trying to win a cleanliness award or something?!? Seriously, I'm sold! Amazing customer service and I will return.

    Ensotile

    Ensotile

    4.6
    (7 reviews)
    $

    Damian and the Ensotile team are the best contractors we've ever worked with. He was fully booked…read morefor a few months but he was well worth the wait! We needed a complete master bathroom remodel that required demolition, a wall removal, adding new fixtures, and all new tiling. From start to finish, Damian was responsive, always on time, and highly professional. The remodel took just over two weeks which is exactly how long he estimated it would take. The painter and assistant that Damian brought on were also professional and did great work. The workmanship is top-notch and we're extremely happy with how our dream bathroom turned out! We're planning a kitchen remodel in the future and Damian will be the first person we reach out to. It's hard to find reliable contractors but Ensotile is absolutely someone you can trust!

    Ensotile recently remodeled our master bathroom. It was a full gut with installation of a custom…read morevanity. Damian and Dora (the owners) were very professional and detail oriented. We were supposed to start the project in March, but we had to postpone until August because of COVID. They were very flexible and understanding of our need to postpone. Does helped me pick out tile and determine which styles would provide the look I was hoping to achieve. The renovation process was pretty smooth, and the project was completed on time. Damian was flexible in altering the plan as we moved along, and he went above and beyond to think of ways to make our bathroom as functional as possible. We are thrilled with the outcome of the project. We love our new bathroom and will definitely be in touch to remodel our two other bathrooms! I highly recommend Ensotile for bathroom remodeling. I've added some before and after photos!

    Britt's Home Furnishings

    Britt's Home Furnishings

    2.9
    (25 reviews)
    $$

    My family and I have supported Britt's for years; we used them for several high-end appliances,…read morecarpet, hardwood for two houses over the last twenty years. We are now selling our house and moving once again, we will not use Britts after out last experience. Britts installed hardwood throughout the main floor, approx. 11K 7 years ago, they caused a lot of damage to walls and even the front of our stainless-steel fridge when they tilted it to move it. Getting a response from anyone was a challenge, they kept referring me back to the Britt family member who handled our remodel, we never got it resolved. The new KitchenAid cooktop they delivered had a very clouded appearance to it. This time they just casually told us to contact KitchenAid, not them to have a new one ordered and then call them to reinstall. Really? No responsibility on their part to make the calls, order a new one, make arrangements to get it resolved? We had no shouting matches or arguments with them just have quietly taken our business elsewhere and will again as we remodel our new home and prepare this one for sale. I know our business is probably a drop in the bucket for Britt's - they very much made us feel that way - although we saved for quite a while to do all of our remodels, but supporting small, local businesses has to work both ways. They also have to care about the big and small customers (in total we have spent about 75K with them) and appreciate the loyalty that repeat business represents. Onward and upward, we will find another small business to support :-)

    I called and spoke to Maria DeLeon about wood flooring and I wanted something that would match what…read moreI had Purchased previously The first thing she did after I sent a picture was to tell me that what I had wasn't hard wood. That was strike 1. I took a sample of the hard wood to her and she told me she couldn't get it. That was strike 2 - because another salesperson at the store looked at it and told me he could get it and asked if I could leave the sample. I did leave it, Maria quoted the price for me as hard wood and I paid for it. When the flooring arrived, it was wasn't hard wood and Maria had insisted that was what I had paid for -strike 3. Even the installers looked at each other and knew I had been taken advantage of. I will never recommend or deal with her or the company again as long as she is there,

    Cabinets To Go

    Cabinets To Go

    3.0
    (33 reviews)
    $

    Update-The company reached out to em and rectify the issue so I chnaged the rating from 1 star to 5…read morestar. Horrible experience. Had issues with some cabinets and hardware and submitted a claim. Approved in November 2024, as of March 2025 never received the replacement parts.

    Buyer BEWARE! I should have followed my original plan and paid more for my Cabinets. I paid for…read moreCabinets in May and it's October and I still don't have a mini bar. I will update this as the events evolve, but I want to help anyone who is on the fence about whether or not this company is in ANY way on par with regular cabinet companies. From the quality of the cabinets actually delivered to the fraudulent installation company they use, the answer is a resounding NO! UPDATE: after filing a complaint with the the BBB, CTG agreed that it was fair to refund me for the installation. When I asked for the refund, they told me that since they already paid Installed Right they couldn't help me. Now I never signed off that the installation was complete, yet they paid the subcontractor in full without holding them accountable for the installation. DO NOT GIVE THEM ONE DIME. Check other reviews on multiple places for both CTG and Installed Right: google, BBB, Facebook and Google, Here are the details: Cabinets to Go subcontracts it's installation to Installed Right. They in turn subcontract to other Small businesses. As Installed Right is HQ in Michigan they don't do any vetting or background checks on the installation companies. Neither Cabinets to Go, nor Installed Right even had the proper address on file for their SUB sub contractor. Transcend Renovations LLC gave them a parking lot of a gas station as an address. The company even gave the GA Secretary of State a fraudulent business address. This conman owner John came in my home with my child and grandchild pretending to be an expert. He quoted me top dollar to do the extra work that Cabinets to Go doesn't handle: plumbing, electrical, etc. I paid it upfront as I thought Cabinets to Go was a big brand and I just didn't want any drama. My cabinets were ordered in May and it is now September. The cabinets were delivered with some damage and they look cheap against my expensive marble. Next, the installer was teaching his crew how to put the cabinets together and install them ON THE JOB AT MY EXPENSE. I had to tell one guy he wasn't putting the doors on a level floor but on a rug and they were crooked. Next the installers were incapable of putting the drawer pulls on level, botched the GFCI outlet installation, never did the plumbing, and ultimately refused to do the simple puck light installation that I already paid Transcend Renovations LLC for. He said he didn't know how to do it. So the marble guys improperly installed their marble because Transcend installed the base cabinets at a slant. At this point I am at a standstill because most of the cabinets have nicks, scratches or holes or were damaged upon delivery. Cabinets to Go did not initially follow up on my complaint. When I talked to them they were like "Well this is way more than a simple complaint." I had to give both Cabinets to Go and Installed Right John's home address because they didn't even know where he was located. To pay upfront for cabinets that already were not smooth, and where the paint comes off easily and then to have the installers damage the exterior, these cabinets look like I've had them for years. Just JUNK! I asked for a refund, and if I get it I'll update this review. But let me say this: it's not worth it. The lifetime warranty is a joke. It hasn't been installed yet and I can't get my cabinets fixed. THE BOTTOM LINE: Cabinets to Go sells shoddy cabinets, the paint comes off and they don't fix problems as promised. They don't take ownership of the resolution. But even more importantly they don't vet their crews so for your safety DONT let them in your home. I posted in NextDoor about my experience and a neighbor told me they know someone who used to work at Cabinets to Go and it's a scandalous company. I'm going to get the stories from her and share on my TikTok and likely go to the media. They have no idea who I know. They picked the right one. Stay tuned Buyer BEWARE.

    J. Aaron - countertopinstall - Updated July 2026

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