I meant to leave a 5 star rating for this local business! They go above and beyond! Who else around…read morehere brings your purchase outside AND.... Puts the wipers on?!!!

There are many auto parts stores in the area. All of them have at least one employee who really…read moreknows the business. The difference with Douglas is they ALL know what they are doing. You can go there with questions or to look for an obscure fit, anything out of the ordinary and they will be your best bet. I needed parts for a project and the other two stores in the area really didn't know how to cross reference or match a certain belt. Douglas should have been my first choice. It was nothing at all for them to find what I needed. They are worth the extra five minute drive for me.

Great counter help they always know what you need even if you don'tread more

Lost a windshield wiper in the middle of a massive rainstorm luckily, I remembered this great auto…read moreparts store tucked behind shops at five in Plymouth. Associate only had the part in stock for a good price, but he put it on for me because it was massively raining out, and I would've been struggling with it. Would definitely go there again for any auto parts needs.

Their customer service isn't the greatest. I stood there for 5 minutes while I listened to the guy…read moreat the desk and whomever it was talk about the cost of trucks when u make a comment I got from their customer are you in hurry. The manager didn't even acknowledge me or said I will be with you in a minute... was it because I am woman ??? I walked out without making my purchase went to another auto part store thst believes in customer service

Cant say enough about Frank at this store. I had called and ordered parts when I got there Frank…read morewasn't there. Dropped off some drums to be turned and was told he was the only one who could do it. Took a few days because of the weekend. Finally met him and bought some more parts. Brake job on an 1974 Nova. Needed lines and wheel cylinders and told Frank I would bring the car by after the brakes were finished. After a day of working on the brakes I brought the car by and he was genuinely happy I brought it by, and it made me feel good too. Frank when I'm in the area your store is the only one for me. Thanks so much for all your help.

Despite being so busy, an employee took the time to help me out and providing great advice! Very…read morethankful and impressed!

Wes and the guys at this Napa helped me out and saved my vacation. My truck was dead in the…read moredriveway. AAA came twice and could not jump it with the light weight portable charges. I brought the two batteries to this Napa and they charged them and saved me $360 for new batteries. Can't thank them enough. They represent the Vineyard ethic.

​On our way to my daughter's Dr. appointment, we had trouble with our family's van in a town I knew…read morenothing about. I found myself miles away from the help of anyone I knew... or my own tools. ​This specific AutoZone being literally right across the street was the greatest help I could hope for in a situation like the one my family was in. ​The manager, Patrick, was very knowledgeable and extremely helpful with troubleshooting the problem I was having. Though they didn't have the alternator I needed in stock at the time and I had to travel 1.5 miles to Advance Auto to get it, I returned to AutoZone because of Advance's ridiculously ignorant staff. Once back, I was again helped by another knowledgeable AutoZone worker by the name of Kasey (or Casey). ​He assisted me in finding the right tools I needed to change the alternator right there. It took me 3 hours or so, but I got my van back on the road and eventually got my family safely back home. ​I couldn't have done it without the staff at this AutoZone. ​Thank you guys so much!!!

The staff here is always helpful and friendly. They know their stuff and will always do right by…read moreyou. Ive been getting parts and supplies for my 2004 impreza for over a year now. I won't go anywhere else. Keep up the good work folks!

Amazing and helpful staff. They were very kind and honest when it came to pricing. They do the best…read morethey can for how busy they are.

These guys are not only amazing with their customer service, but when I needed a battery for my…read morecar, it was almost $100 cheaper than getting the battery I was going to get on the mainland in Hyannis. They are more than just clerks who happen to work at an auto parts store. It's almost as if they are mechanics as good as any repair shop. I have no qualms about going to them for anything.

I just figured that there should be another review to balance out the one poor one...because I…read morethink these guys are great! I was able to find just the part I wanted, but couldn't tell entirely if it was the right color/fit from the photos available on Robertson's website. So I called, and discovered that there was no problem coming down, going into the yard (just need to be sure you're wearing closed-toe shoes), identifying the part and then pulling it with my own tools. The staff helped me bring it back out of the yard. I don't think that Robertson's is usually a U-Pull yard, but the point is that if you call them and are reasonable I think they'll work hard to help you out. Just what I'd expect from any service-oriented family business. Finally, I'll just add that they have A LOT more inventory than what's posted on the website. This is a huge place. And to respond to the other reviewer who's complaining about the lack of weekend hours...well, I've found that most salvage yards and old-school businesses like this are not open on weekends. That may be a bummer, but it's the industry norm, so I wouldn't take it out on this place in particular.

This is going to be long, but I would like to explain the circumstances and my review in full…read more I arrived at Robertsons Monday January 12, 2026 to order a passenger seat for my Honda HRV. I was told that it should be the next day. The following day, I called before driving 45 minutes to Wareham, to make sure the seat was there, which it was. I'm not sure why nobody ever called to inform me that it was ready. Upon arrival, they had the wrong seat, it was supposed to be cloth and the one they had appeared to be leather or "pleather". I politely asked "Is this considered cloth?" The man working, had an attitude and simply replied "You can go inside and complain in there". I went inside and immediately they attempted to rectify the situation, and I was told they had reordered the correct seat and now it will arrive in 2-3 days. I called again, two days later and was greeted on the phone with confusion, placed on hold and then sent to a voicemail. I left a voicemail, and nobody ever called back. I called back again on Thursday and this time, I was told "the part was never reordered, but now should be here Monday (1/19). Monday came and went and I never heard from anyone at Roberstons once again, to tell me that my part had arrived. Tuesday morning, I called and asked to speak to a manager, he immediately said he was taking care of it and the part should now arrive in 1-2 days again. The afternoon Thursday comes, and still have not received any phone calls from Robertson's, so I once again call and find, after some confusion, that my part is there and ready to be picked up. It was ready since the day before, no notification!!!! So ultimately I am just relieved that they finally have my part, because I need it to pass inspection this month in my car. I notice that the receipt they gave me, does not match the amount of money that my card was charged. I was charged an extra $9.08. When I asked, I was informed that that was the credit card processing fee, which I do understand, but it is not posted that you will be charged extra for the processing fee. In fact, I had cash in my hand when I went to pay and the guy shoved the card reader towards me, so I just ran my card instead of using my cash. The "cashier" proceeds to tell me that there is a sign, and there is a very small sign on the left lower corner of the window that says "save if you pay cash" nowhere does it say that you will be charged if you use a credit card. I told them that, they should probably move the sign to a place where people can see it and make it more clear. A good place to put it would be on or right next to the card reader, and she proceeded to tell me that usually people "hang out for 5-10 minutes next to the sign". The manager even came over and said that they usually tell people about the transaction fee, but sometimes they "forget". This is by far the most shameless and shotty customer service I have experienced in a long time. SEEMS PRETTY SCAMMY TO ME!! And to top all of that off, not one person offered an apology or any solutions, except for the one manager I talked to that finally got my part.

Wonderful team who helped with an issue with exhaust/muffler. From scheduling to expert diagnosis…read moreand repair of the car, friendly, knowledgeable, extremely helpful they provided honest assessment and recommendations for the repair. Highly recommend Courtesy Motors! We will call them for our next car service for sure.

Thank you Megan and the Courtesy Motors team! Here on vacation and needed a new car battery. Megan…read morereturned our call right away. They had the specific size and type we needed (H6 start-stop technology, high reserve capacity, CCA, AGM). The install was quick and we were back in vacation mode.. Thanks again!