I could tell from the start that this company was going to provide quality equipment and excellent…read moreservice. My 22-year-old home's furnace and air conditioner needed to be replaced but I was unsure both about what brand of equipment to purchase and the company that should install it. A May, 2012, YouTUbe video by Consumer Reports helped identify the brand and, after inviting four different Heating/Cooling company representatives to my home, I identified which one would likely do the best install. From reading reviews on the Internet I knew that, even if the equipment was high quality, a poor installation could ruin everything. For me, then, it was clear that I needed quality equipment that would be properly installed. SS&B provided both. Several of my neighbors had the same brand of equipment and were very satisfied with its performance. Several had also used SS&B for their heating and air conditioning needs and were very happy with their work. Unlike the other three heating/cooling company representatives, the representative from SS&B spent a long time in my home asking about my heating/air-conditioning needs, carefully measuring the size of my home and how many square feet of window faced each direction, examining my crawl space (finding numerous leaks in my venting - a problem no other company even bothered to look for) and looked in my attic to determine the condition of my cold-air returns and the approximate R (insulating) value of my home's insulation. I got quite an education as we discussed the various types and sizes of furnaces and air conditioners. I settled on the one that would be best for me and within a week my old system was removed and my new system was installed. The installation took only 8 hours and the two men sent to do the work were skilled, focused, polite and did an excellent job. I would highly recommend SS&B to anyone with heating and/or air conditioning needs.

Very satisfied with SS&B service on our Trane air conditioner. Replaced the capacitor. Prompt…read moreservice, very knowledgeable. Our technician's name: Jesse Meunier. He was so professional we decided to go with the Heating and Air Conditioning Maintenance Plan. Scheduling regular preventive maintenance is the best way to ensure peak performance. If you find a company, you can trust you better stay with a good group of people to be your friend. Susan

Our family just bought a house ( in the winter Dec 2025) this last Friday ( March 2026) it was hot…read morewent to turn on AC and it was no good the entire system gone leaked no good. ( I guess in the winter it can't be checked over the inspector who did our home said this to us. However it was a 20 year old system and you actually can check it by taking a panel off guessing it wasn't done. ( We're new to this) Anyway we called All Klear, came out right away checked it explained things clearly to us they were absolutely kind not pushy and that was a Monday, this last Monday the 23rd of March. Today is the 25th of March and they are putting an entire new system in. Thank you to this company Zach, way kind Barry thank you super kind and the two men out here now doing this now Richard , Johnathan and Cody. Thanks men.. The Brooks-

Initially I was very impressed with All Klear, as they seemingly got us taken care when our HVAC…read morewent out ahead of a winter storm last year and the technicians seemed very professional. However, that was the beginning of a year of headaches and runarounds. First of all, the unit they put in was entirely too big for the house (a 4 ton unit for a 1500 sq ft house). This was admitted by the techs when we called them out to address the extreme humidity in the house (80%+ humidity with the AC on), which was caused by having an oversized and overpowered unit. So we were given a unit completely inappropriate to what we needed, and charged more for it. This caused us headaches throughout the year. Fast forward to this winter, and we are having more issues with this year old furnace. We had to call them out twice in the course of a week to do repairs, at least one of those because the furnace froze up due to no one having thought of running a vent down to the cellar. We've ended up paying what is likely thousands of dollars more than is necessary stemming from this brand new unit which has given us far more grief than our previous unit ever did prior to it going out. Maybe my situation was unique, because I see all the positive reviews otherwise. However, if I were to recommend anyone to a friend, I would not recommend All Klear anymore. They've lost my confidence entirely.

CODY with LORENZ has helped us with a couple plumbing issues. He is a nice guy, does a great job,…read more& is very thorough. Their pricing is very reasonable.

Our 3 ton a/c unit has had problems with a leak over the past few years. I called Lorenz and talked…read moreto Mike who requested his hvac guys come out. It was determined the best course of action, (as expected), was to have it replaced, (23 year old unit). The price was fair, and The Lorenz boys did an outstanding job, were respectful, and professional. Thanks, Mike, Brian, Joe, Don, and others...great job.

Very good company. Very thorough in their inspection and at a good price that is less than…read morecompetitors.

Queen City repaired our Geo Thermal unit which had a leak. The technician, Reece, was…read moreknowledgeable and professional. The repairs were completed in a timely manner and the work was thorough. He went above and beyond to make sure our unit was repaired properly with the highest quality parts. We were very impressed with this company. Previous, we had another company out for a diagnostic, but they were dishonest, charging us ridiculous amounts of money. Queen City was reasonable and fair. I would highly recommend them to anyone in need of HVAC maintenance or repair.

We received amazing service from Stephen with DeLong Plumbing! My husband and I had our sewers…read morebacking up beyond our ability to fix in the evening of June 30th. We called and Stephen even told us the price difference of after hours and if it was something that could wait till tomorrow it would save us money to wait till then. We really appreciated the transparency and were good paying extra to get it taken care of right then. Stephen was fast and efficient, and even gave us great tips to help prevent this from happening again. We were in excellent hands, thank you Stephen!

Technician was on time and did what was required. He did not try to upsell service I didn't need or…read morerequest. He was courteous, respectful and professional.

I contracted with Enviro-Air to clean my ducts, which they did. They also left all the floor ducts…read moreclosed so that my A-C was working very hard to cool my home until I discovered the next evening why I was no comfortable .... when I noticed a closed duct and then checking all of them, found that they were all closed. . I also found sawdust around one duct that they had mentioned was full of sawdust. They moved furniture and objects and did not return them to their original place. When I called to complain to the manager who was on vacation and who did not return my call when he returned. When I finally reached him, he apologized and offered to do the job again. ????? They had already been cleaned, why would I want it done again???? He had lots of excuses for why .... Should you choose to use them, be sure to check everything before they leave as they cannot be trusted to complete a task correctly.

I purchased a 60 year old house in Springfield that hasn't had the air ducts cleaned in probably…read moreahem, 60 years. I mean they were nasty. On top of that there was a problem with mold under the house. Once I had that remediated Enviro-Air came out and got to work on the ducts. The job they did was amazing. It took them several hours and they were thorough both before and after the job as they cleaned up after themselves. They took plenty of before and after pictures of the ducts to show what they accomplished and it's a night and day difference in what the ducts looked like. To think we were breathing all of that stuff in. Yikes! I suffer terrible allergies as well, so all that dust couldn't have been good for them. People usually don't think about general home maintenance on things they don't see, such as water heaters and air ducts, but don't neglect these things because you'll be sorry if you do and the piece of mind you will have knowing you are sleeping in a safe environment is priceless! Thank you very much Enviro-Air. You guys did an awesome job!

Wonderful service! Showed up same day and got both units working. Signed up for their plan best…read morewe've found in the area.

I had Brandon come out and do a review of my HVAC system as it is 30 years old at this time. He…read morewas very professional and thorough in his inspection. I appreciated his being on time for the appointment and his honest comprehensive bid. I would certainly recommend using Knight Heating and Air for your A/C needs as I had several people come out and give me quotes and his was right in line with the others.

I have been in need of this companies service twice. The most recent being at the start of our last…read morebig snow. The roads were getting slick and my heat went totally out. A service tech showed up within the hour and got our heater up and running. The company later sent a tech out to fix the problem permanently. I recommend them highly. All three service techs were friendly and professional. Great company to deal with.

The furnance in my home was 20 years old and it malfunctioned right before a big cold spell. I had…read morethree companies come to bid replacement of the furnace/AC and hot water heater. The salesperson from Knight (Ken R.) was very professional and helpful. Another company with which I had a long-term service agreement bid the job for several thousand dollars more. Another company "ghosted" me after supplying a written bid. The technicians from Knight's were polite, professional and they cleaned up all of the mess. The office staff (Stephanie, in particular) was professional and very helpful. There have been ZERO surprises thus far and they have kept their word 100% of the time.