This is a follow up to the previous review. I highly suggest that any Certified Arborist have their…read morecredentials listed on the ISA website. It is just a good business practice in an industry were customers are encouraged to verify certification. While I am not 100% certain but the quote I received had the initials DC on it. Possibly David Cupp? To this day I will always be reminded of him as the "used car salesman" of tree work. Told me multiple trees were a hazard to my home and that they had to go. Using fear as a sales tactic, he smacked the side of one tree and said it was hollow (it's not). He made false statements about how trees decay. I was not interested in just having the trees removed, but wanted an accurate assessment of their health and wanted to take a proactive approach to tree maintenance and risk mitigation. I did not believe a single word he said. I reached out to another arborist who climbed the trees and gave me an actual risk assessment of their current condition. There was some weight reduction done to reduce the risk of limb breakage. Years later, the trees are still there. It still bothers me to this day how Brown Hound approached this job.

We had a large tree at the corner of our property that had died and was dropping limbs into the…read moreroad blocking access to our property. We called Brown Hound for a free estimate, they sent someone the next day. The estimate was very reasonable, so we agreed and they said they could do the work within 3 or 4 days. They showed up in 3 days, sat up their equipment, and had the job done within a few hours. It was a very professional job and the clean-up was excellent. I highly recommend Brown Hound Tree Service for any tree removal job, they are well worth the money!!! Salem, VA

I would highly recommend them for your tree removal needs. They set a date to remove our tree…read more Arrived on time, worked and completed the job quickly and safely. They were working between power lines and a home. After they finished the only thing left was chip from grinding the stump. A good value for the price quoted. Their pricing was the cheapest of the quotes I got. Would definitely use them again if I need a tree removed.

I've hired them 3 times in the past 7yrs and they have the best prices. Professional job,great…read moreclean up. They make sure you are a happy customer. They just removed a massive maple from beside the house and a very tall walnut further up in the yard. Look at MIB Facebook page they are amazing.

Mark and his crew removed a tree that had to be gone right away. Had to go because septic…read moreTank had to be replaced. Came next day cut tree down,chipped limbs and and ground stump. Cleaned up and left me fire wood.Great job Mark and I will use you again in the future. Also gave me veterans discount and fair price.

Everyone with Mark's tree and stump removal was so nice and courteous. I had a huge chestnut tree…read morethat needed cut back away from the house. They provided service within a week of estimate. They arrived on time, did the job, cleaned up and were gone. Trimmed exactly the way we discussed. Contacted me the day before. I would definitely recommend and will be using them in the future.

I don't do business with companies that ignore my no trespassing & no soliciting signs. There are…read moremultiple of each sign. There is even one on the front door where you left your advertisement. If you aren't going to respect my home & my signs that are there for a reason I will never hire you or give you a dime of my money. I work from home & you had all 3 of my dogs barking while I was on the phone with a client!!! You are disrespectful & can't follow simple instructions.

Orlando, Luis and the crew deserve 5 stars for their professionalism and customer service. They…read moreprovided the most affordable quote and promptly showed up at the time they promised. My wife and I were very pleased and will be calling on them for any future tree work. They also do paint work, and we are in the process of getting a painting quote from them also. The Latino customers will also appreciate that they are bilingual.

Bartlett Tree Experts really live up to their name. They are very professional and efficient. The…read moreservice was very customer centered and left me quite pleased. I highly recommend Bartlett Tree Experts!!!!

If only all Businesses were run like this. Very happy with results.read more

As far Iam concerned theres only one tree service co. in Roanoke Va.and that is Paul Bunyans I have…read moreused them many times and I have always got a excellent job. There workers are very courteous and polite Randy Lutz

Had a large oak needing removal. Paul Bunyan used six guys, showed up when they said they would and…read moregot the job done right. Used all the right equipment and couldn't even tell they were ever there after clean up. And their quote was very, very competitive. Really pleased I chose this company.