Absolute Warning If you are looking for an Auto Repair place to be fair to you then you are…read moreprobably hoping that this establishment should always inform you (PRIOR) if additional repairs are needed on your vehicle, and should never conduct repairs without giving you an estimate and getting your approval. This is a Strike 3 place for me. Three different events from charging a towing fee of $80 (where the company said it would be $50) to go a distance of .6 of a mile (3200 feet) charged to and elderly Grandmother. Adding extra parts and services without authorization first to the same Grandmother. Lastly, Her vehicle kept dying in November and she was going through hospital issues to find heart and cancer issues asked if someone could take her car over to a repair shop to diagnose the problem at the beginning of the year (February). Bogarts stated it was a "bad battery" (frozen was said to be fair); (which oh by the way was brand new in October) so without authorization they indeed installed a new interstate battery without authorization. The Car had been on a trickle charge since January and did not freeze and in fact no fault was found with the original retail store. However, the store did in fact replace the battery with a brand new battery. So the Grandmother said just take out the Bogart battery and replace it with the exchanged battery from the retail store. So that was too easy and easy to return the new interstate battery to Bogarts. A few days goes by for an out of region payment to get completed by another family member because Grandma is 83 and has no spare income (she avoided the $270 payment with the interstate Battery and only had a $119 bill with the battery exchanged) So yesterday we try to pickup the vehicle to take to grandmas house and it doesn't start! (Remember that the bill is paid in full and verified that it was a balance of $0) I call today to talk with Bogarts about the vehicle not starting and I'm told that it's because of the new retail store battery is far superior to the interstate battery. What? Okay yes it's cheaper than interstate - however, a new battery that becomes dead in less than a week is not because the battery came from Walmart. It's most likely due to a poor diagnostic review of the vehicle that has a parasitic draw of the battery. These are the facts that I know to be true. I pray that each person treats each other fairly. There are other places close to Blackduck that will not install items and charge you without talking to you first. But Bogarts is NOT that place.

We hit a deer in the middle of the Chippewa National Forest in the middle of nowhere. Our truck was…read morenot drivable. We called Bogarts and they were there before we knew it. The guy that picked us up was friendly and towed our truck and gave us a ride to Bemidji. He dropped us off at the car rental location and brought our truck to the body shop. Excellent service! Highly recommend!

took my Subaru forester in after a rear ended crash and got it back looking like brand new. Brent…read morewas kind and helpful , very accommodating to my schedule even going out of the way to let us meet on a weekend. I would highly recommend; great customer service and great service in a timely manner. He also kept me informed throughout entire process.

I had front end damage that was restored as good or better than new. Brent was also a strong…read moreadvocate dealing with insurance company and communicated things in detail. Definitely would bring more work to him.

I happenned to be in the area visiting a friend at Gull lake south of here this week. I decided to…read morebring my 16' Bambi airstream up here again for a dent repair just almost exactly like the one they fixed last year. The owner/service manager gave me an appt after I called for the next morning. He fixed the dent within 15 minutes while I waited for no charge. Just a handshake. I'm from Boston Mass area midwesterners are the BEST.

We live in Walker and had no idea where to get our car detailed. Normally, we would have gone to…read moreBemidji but there wasn't a detailer listed in Yelp. So I found John's in Park Rapids and we're sure glad we did! The 1995 Ford Thunderbird V-8 has been sitting in the garage for 4 years. The interior had a foul odor, there was rust on the bottom of the door panels and around the wheel wells plus a disgustingly dirty engine. It certainly wasn't in any condition to put the 'For Sale' sign on it. Jason and his staff did and an amazing job. All the above was detailed to perfection. Now the only thing left is a tune up and it's ready for the "For Sale" sign and then a new owner. Please make an appointment with John's because they know their business.

Garbage! I do not recommend going there! I took my truck in to have some work done they did that…read morethen I got a call saying my transfer case rear output seal needed to be replaced come to find out when they remove the drive shaft they cracked my transfer case put silicone on it and send it out the door now they won't stand behind their work 2 years later when the silicone is leaking and the seal is leaking now telling me it's two years later that's why I have them do work because I don't have time to get underneath it!

We have used Norm's for many years and counted on their good will and integrity to price repairs…read morereasonably. However Norm is no longer with us and the business bearing his name has radically changed. Recently I brought an older vehicle in for a muffler replace, pretty straightforward, but when I got the quote I was floored, they wanted $834.00 for a muffler replacement, when I questioned if there were a cheaper alternative the parts guy, Mike, who I will refer to as Mike the dick gave me a condescending look as if I were not good enough to be doing business at his establishment. Basically he said no, you either do it my way or the highway. OK so I went down the street to the NAPA store and they did the muffler replacement for $230.00 and were pleasant in the process. They will now get all of our business and happily so.

VW Touareg body repair. Nick Garbe at North Lakes Auto did a fantastic job fixing our 2016 VW…read moreTouareg TDI. After getting estimates from several other local body shops, Nick was the only one to come through and repair our favorite vehicle. Nick's expertise and knowledge allowed him to do a A+ repair AND come in ~$3,000 below his original estimate. He and his Dad, Bill, have earned our trust and business for life! Thank you Nick and Bill!

We were at the boat launch yesterday when we lost our truck brakes. We made an early evening phone…read morecall to North Lakes and left a voicemail. Bill was kind enough to call us back, listen to our problem and told us he would fit us in this morning. He diagnosed the problem and got us back on the road within a few hours. We really appreciate your assistance Bill!