I had an older water heater go into lock out mode. I tried several times to get it out out of…read morelockout mode. Nothing worked. Rather than just assume it was gone I figured i would spend the $130 on a service call and see if an experienced technician could solve the problem. Technician advised me he could not get it out as well. He was honest and told me the part needed ($600) was not worth replacing due to the age (15 yrs) of the water heater. He was very forthright, knowledgeable and honest. I will absolutely use them again.

I can't say enough about Keith Pumper and his Serviceman, Josh! They are wonderful! When my Air…read moreConditioner went out, my Warranty Company told me that they did not have a Serviceman in my area and I should find my own and they would cover the bill. I called several great Air Conditioning Businesses near me, and neither one would do Warranty work. When I called Keith, he was as nice as could be. He agreed to send someone out. The Serviceman, Josh, arrived, 15 min early on my appointment day. He was so professional, and friendly, from the time he arrived, until the time he left. He was optimistic that he could fix my problem...and answered a lot of other questions I had about my system. He couldn't have been nicer! He was confident that he knew what the problem was. We had problems with the Warranty Company....getting authorization to cover the work that needed to be done and Josh, with the approval of Keith, stayed until we got the job done. I am so grateful to both of these men, for their kindness, professional work and determination to help me! I highly recommend them, and I will use them for any work I need done!

I am completely disappointed with this company's service. From the start, their pricing for junk…read moreremoval was high, but I decided to proceed. They arrived two hours later than scheduled, which was already frustrating. I had requested two additional items to be included in the junk removal, which he wanted to charge me an extra $30--after some negotiation, I got it down to $20. Despite this, when they loaded up the trailer, not everything fit. The worker agreed to return at a later time to pick up the remaining items, which I had already paid for in full. However, after he left, he ignored my messages and never came back. So he took my money for the additional items and never came back for. he also did not respond to my attempts to return the extra money I paid. To make matters worse, he moved my garbage cans into my neighbor's yard and left them there. Overall, this service was extremely overpriced and unprofessional. I would not recommend them to anyone looking for reliable junk removal.

Excellent, professional, prompt, great value for the service provided! Would use again anytime!read more

Absolutely recommend without hesitation! Excellent service, phenomenal job. They truly live up to…read moretheir name and give people a clean slate when overwhelmed. Peace of mind! Money well spent.

CCS has been our cleaner at the Faribault The UPS Store for years. They are very meticulous and…read morework after hours at our store. They get the job done and lock up when they leave. Highly trusted company. We are very happy with that company.

Excellent service! Our carpet looks amazing after CCS Restoration came and worked their magic. The…read morestaff was so helpful making recommendations for keeping things clean for the long term. My wife was so happy! Highly recommend!

I have called them 3 times to ask for someone to call me back to set up an appointment to look at…read moremy Aprilaire Humidifier that is not hooked up. I got one answer back that said they had written a ticket up for me and that I would get a call back and that is the last I have heard from them. I think in 3 weeks and 3 calls from me that they could have gotten back to me to set up an appointment. I gave them one star because they answer their phone and said they had written up a repair ticket. I give up! I do not know what company installed this humidifier in my Lenox Unit. I just bought the house a couple of months ago.

Better Air was recommended to me and I would like to recommend it to others. It was easy and…read morepleasant to do business with them. They replaced our furnace with a quality product and the house is more comfortable now. Their pricing seems reasonable and staff is professional. I plan on having them replace the a/c unit when it's time comes.

RUN AWAY DO NOT USE THEM THEY ARE SCAMMERS…read more If I could give zero and turn these guys in I would. On January 23, 2025, I had a technician from Metro come to inspect my furnace, which was not functioning properly. The technician ran several tests, showing me that the furnace was not operating as expected. He claimed that the original installers had improperly set up the unit, then identified a huge air leak and adjusted the gas pressure. He also noted that my temperature levels were dangerously high, which he described as a failure and cause for worry. After making adjustments to the system, the technician told me that the furnace would continue to run inefficiently until it eventually failed, he also did something to cause my humidifier to leak all over, citing the improper installation as the cause. The technician also informed me that I would need to replace the unit entirely, which seemed unwarranted, as the furnace is only about two years old. Also told me it would be almost 12k for a new one or a cleaning and seal for almost 4k. When I scheduled the inspection online, the website clearly stated a $60 diagnostic fee. However, when the technician presented the bill, I was charged $215. Upon questioning the discrepancy, the technician explained that the $60 fee applied only if a part were replaced, labeling the work he did as a "quick fix" rather than a diagnostic service, despite the coupon's terms indicating it covered diagnostic repair. The whole reason I scheduled with them was because of the 60$ ON THE SAME DAY, I had the original installer come to assess the furnace. After the bad tech told me the furnace was installed improperly. He immediately came out no charge. He explained that the issue was simply that the damper fins were closed, which prevented proper airflow. He corrected this and addressed the gas pressure issue. The technician confirmed that the previous technician's actions--turning up the gas pressure--would have likely caused long-term damage and elevated CO2 levels, putting my family's health at risk. The installer also stated that a simple cleaning and adjustment of the fins would have resolved the issue, without the need for any major repairs or a full replacement. I have photos of the coupon, the invoice, and evidence of the inaccurate statements made by the technician. It won't allow me to upload the invoice nor the service information that was done. I uploaded the pictures. These guys are dangerous.

Their schedulers/front desk personel need to work on their customer services skills. Extremely rude…read moreand condensening. I just cancelled the appointment mid call. Do yourself a favor and literally call anyone else!

We've had two experiences with Mullenberg Plumbing. Both of our experiences have been excellent…read more They are easy to contact and prompt to get the work done. Their personnel are super friendly and they have all of the certifications. Their prices are very competitive. You couldn't find a nicer group of people from office personnel to their plumbers.

charged $900 and didnt fix the problem, said they couldnt identify it. When asked about a refund…read morethey said no and they could send somebody back out, but why the fuck would i pay another 900 for them to tell me they dont know what the problem is? nice people but they dont seem to know how to do their job. called another service and they fixed it first visit for 500.

great service and overall customer care took my old sofa out of the house with not a ding or dent…read morein the walls would definitely go either way these young folks again