Excellent experience with O'Neal CPAP. The techs were courteous, professional and knowledgeable…read more They took time to answer my questions and made sure I got the correct mask and accessories.

Never will I go here again! I arrived to pick up a nebulizer hoping to be in and out. No problem…read morewith how long I waited, but the woman who assisted me had the nastiest attitude. The woman that sits closest to the door when you walk in is very friendly and greets you with a smile. However, the other one is awful. When I arrived, I signed in on the sign-in sheet and sat down. About five minutes later Miss Attitude called my name and I went up and told her that I was picking up a neb. She then replied, "let me see if it's here because it was marked for shipping", which I did not request by the way. At this point she goes to the back and returns a few minutes later with the neb. She then hands me paperwork to sign and tells me I owe like fourteen dollars and change. I asked why and she says"it's your copay", I then say not possible because my insurance doesn't have a copay. She then proceeds to tell me that my policy is 90/10 and I owe $14. All the while she had a nasty look on her face and was rolling her eyes. I explained to her that I had reached my out of pocket max for the year so, I shouldn't owe anything. Again, she rolls her eyes and tells me she has to re-verify. A few minutes later she emerges with the same nasty look and eye rolling and hands me the machine. Finally, she asked if I knew how to operate it and I said no so, she proceeded to show me. Since I was fed up with her, I decided I'd just read the instructions. I WILL NEVER USE THIS MEDICAL SUPPLY COMPANY AGAIN!! Apparently she just thought I was stupid when she clearly didn't know the difference between a copay and coinsurance.

The people that work are super friendly. I was in town on business and something caused a leak in…read moremy BiPAP hose. I walked in without an appointment, and they immediately took care of my needs. I'm very impressed with this place!

I chose this place to get my CPAP because the location was convenient and I'm glad I did. The…read moreexperience was effortless from start to finish, they got everything taken care of fairly quick. Initially I wasn't able to take off work and they were willing to come in early to help me out. I call that excellent customer service and very flexible. My experience with Margo and Kelly was great, Margo is a sweetheart. I highly recommend them, they won't disappoint you.

Hoover Hometown is an incredible local, homegrown pharmacy located in the heart of Hoover off of…read moreHighway 150 across from Walmart. Whitney is a great pharmacist. She knows myself and my husband by name and is a graduate of Samford's pharmacy school! She's from Alabama and loves Birmingham! She not only has a variety of pharmaceutical products, but she also carries local items and gifts for purchase in her pharmacy. I would highly recommend dropping your big box pharmacy and go by to see Whitney. Getting set up with her is easy and seamless and you will be glad you did it. She is very friendly and truly cares about her patients. Glad to have such a great pharmacy so close to home in Hoover!

Excellent service and great attention to detail. Whitney is very friendly and personable. Locally…read moreowned and conveniently located off Hwy 150. Drive thru window for those on the go. There is even an app to refill rxs ahead of time. Thanks Whitney for coming to Hoover!

This company is billing me 4 times the amount of purchase price for a nebulizer for my sick 4 year…read moreold daughter. Upon speaking to a woman (whom i believe to be the owner) at the company, she was belligerent and incredibly rude telling me repeatedly to shut up and shut my mouth even though she was the one who was irate. She ended the phone call with saying that she could have offered me a better deal but had my signature and my information and was going to charge me what she wanted. What a shame to take advantage of people who are chronically ill during a pandemic I have filed a complaint with the Federal Trade Commission.

From the owner: We are unique as we do not want this listing read more

They called my house and told my wife the insurance company said they they had settled my claim,…read morethey had not even heard from them. Their phone system is a nightmare to get a person to talk to so I left a message to not contact me again. They called me backed two hours later so they could hang up on me. It made me laugh after I got over being so mad about it,

I have been working with Mobility Central for years for my parents. We have purchased walkers,…read morelift chairs, wheelchairs, etc. we have rented hospital beds and wheelchairs, so we have used all of their services. They have always had great customer service with suggestions, tips and a smile. I highly recommend Mobility Central.

These guys are just the best! Have been with them since they opened. We moved down South Shades…read moreCrest. So I moved us to Publix! What a mistake. It's a bit of a drive but I went right back. they are friendly, incredibly knowledgeable and I think they just care about their patients. You're never a number or ignored if people are busy. Oh and their sundries and gifts are just the best.

Waited almost 30 minutes to get a B12 shot. Not a particularly friendly atmosphere. I like to…read moresupport local business. I'll drive farther to use Liberty Park Pharmacy where I've never had a problem at all

I've been using Oxymed for years with service being acceptable…read more Today, I went in to get a new CPAP set up and had outstanding service. They were able to answer my many questions, get me set up for both a new standard CPAP and a travel cpap. They could not have been nicer. I mentioned the poor reviews that I saw, and was told that they are really striving to improve their service and reputation. Many of the employees mentioned in the earlier reviews are no longer there. I hope people will give this place a chance.

Glad to see all the negative reports to see I am not alone with my opinion of this business. I have…read morenever been treated so rudely as I was by Connie a member of the staff here. I do want to mention a Christopher that made an attempt to help. It seems (after months of trying to solve my issue) because the Manager was on maternity leave and the acting mgr was on vacation I gave up and paid almost all the charges (I would not pay Late charge) I am tired of the bills that are impossible to understand and the inability to speak to someone in authority. I now this will not help but just needed to speak up. I also plan to speak to both my doctor and Blue Cross on this issue.