I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

Ivan & Debbie have been taking great care of my Insurance needs for many years now. Very…read moreprofessional and courteous service. Debbie has always found the right policy at the best price for my requirements.

Ivan and his team are excellent to work with. They are truly focused on helping the customer. They…read moreare very responsive and easy to get a hold of. I look forward to our future working together. I would recommend them to anyone.

My family and many of my friends have been client's of Mr. Evins'…read more for over 20 years. He and his office has always been responsive to our needs and always go beyond the call of duty when needed. I highly recommend his office if you want an honest, hard-working insurance agent. State Farm is a great company and Mr. Evins and his team are great representatives for State Farm.

Larry Evins has been insuring my vehicle and apt for over 2 years. He called me himself after my…read more1st year to inform me of different ways I could lower my rates! They beat my old insurance by $150/month and thats without renters! Anyhow, I was recently in my first accident. They called once and the conversation lasted about 2 minutes. I asked if there was anything I needed to do and they said "No sir, sorry about everything. We'll take it from here. Have a good day!" No more phone calls, no rate increase, and i talked to the person I wrecked into and ev'thing was prompted and easy on their end as well. It feels good my investment isn't wasted.

Crystal is very knowledgeable in what she does! She has helped me build my Financial House! I…read moredidn't have Life Insurance outside of work, to help me protect my Income for my Family. She also helped me save Thousands on my Vehicles! We own 2 Vehicles over $1400/mo & she helped me get down to $750/mo & now I'm able to have room to afford protecting my paycheck, have a savings account & an emergency saving. We will be getting into Investments soon! If I would have never been referred to Her, I wouldn't know how to even begin to manage my Finances. She gave us hope during a difficult time! If you need help in any Financial aspect of your Life, Contact her! She did an outstanding job & really knows how to Help Families out of debt for a better future!

From the owner: We’re always willing to help Families to not only to help eliminate debt, but to put them into…read morebetter Financial situations. What we do is right 100% of the time, for our Clients.

Great agent and team, been with them for years and always helpful and fair, never shying away from…read moredoi things right!

Briana was very helpful in updating my auto policy after the death of my husband. And she helped me…read morewith the renewal. I greatly appreciated her help with this business (and emotional) transaction.

This company is good!! Independent agent with decades of experience. Works with every brand and…read moretype of insurance you can think of. You can't beat him. I wandered in there looking for a good Auto policy. Noone could come near the price he found for me. That got my attention. But his service is what will make you stay. Helped me with everything from figuring out best type of coverage to assistance with the paperwork to something small like making you an extra card when you lose one. Now I have all my policies with EastWest; Auto, Health, and Business and I know I'm covered - and at the right price. Highly recommend.

From the owner: Car Insurance Home Insurance…read moreHealth Insurance Life Insurance Healthcare Reform Business Insurance Surety Bonds

Im not sure what happened, but I got completely gosted by Tom after contacting him for help in…read morefinding homeowners insurance that wouldnt ask me to cut down most of the trees in my yard. He was originally prompt in getting back to me when I contacted him on 08/26 and I provided him with the information he requested, but never got back to me. I reached out via voicemail on 08/29 and again via email on 09/04 but never heard back. Finally I reached out on 09/10 in hopes that I could get his opinion on if I would not be able to obtain insurance without cutting down my trees, or if it was possible to get Texas Fair Plan coverage, but couldnt even get a response. Absolutely terrible performance on the part of the Texas Insurance Broker.

Tommy is awesome. I needed to in sure a rental property in Texas and one of my friends that lives…read morethere referred me to him. From day one he was super friendly and easy to work with. We looked at quite a few options before I found what I wanted and the rate seems solid. If you need some assistance or even just need to get educated on what questions to ask about insurance, I highly recommend Tommy.

Shelby got us better coverage for our home with a lower deductible and at a lower cost than our now…read moreformer insurance company. Above and beyond helpful! Highly, highly recommend!

I switched to this Insurance Agency after years of frustration with others. This agency, and…read moreespecially Shelby O'Donnell, are excellent! They really know their business and are always pleasant and professional to deal with. They are also easy to reach when you have a question. You can tell they take a lot of pride in, and put a lot of effort into, taking good care of their clients. I'd give even more than 5 stars if I could.

Edin Eros has been wonderful resolved a issue on a policy cancellation w/Traveler's not add…read moresignature to 8/10/26 phone request. Explained and led online signing so bank can cancel credit request issued. I'm 80, he gave best explanation of how client/agent work & despite go with State Farm will working with him in future. He went above and beyond!! Both his current employer & any insurers should fight to employ him!

Excellent Service and Trustworthy Care!…read more I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run!