Excellent Service and Trustworthy Care! I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run! read more

Edin Eros has been wonderful resolved a issue on a policy cancellation w/Traveler's not add signature to 8/10/26 phone request. Explained and led online signing so bank can cancel credit request issued. I'm 80, he gave best explanation of how client/agent work & despite go with State Farm will working with him in future. He went above and beyond!! Both his current employer & any insurers should fight to employ him! read more

Working with Kevin Ward was a great experience. Very professional, detailed, answered all of our questions quickly and accurately as we moved three policies to this firm. Highly recommend this firm and working with Kevin. read more

Worked with Kevin after our home premiums were increased drastically, and he was able to help us with new home + auto that helped us save significantly. He was excellent to work with, communicated well, and the process was painless. Would recommend Kevin and this group to anyone in need! read more

Voicemail is full and no way for me to talk to anyone to change my policy that is dramatically over priced

Our realtor referred us to Kevin at Benjamin-Fry Insurance and we have nothing but great things to say about him! Kevin was able to help us bundle our car insurance with our new homeowners insurance, and we saved a lot of money in the process. He also guided us every step of the way and made the process seamless. Homebuying/ moving can be stressful, so it was a huge relief to have this part of the process taken care of for us! read more

My friend recently told me I should consult an insurance broker for my auto insurance renewal, instead of just eat whatever the insurance company want me to pay. I looked up on both Google and Yelp and went with Benjamin-Fry. I'd say the reviews are pretty truthful! I was helped by Kevin, who was patient and thorough the entire time. I am relatively new to car ownership and hence auto insurance. Kevin helped me clearing up confusions and made great recommendations on what I should have on my policy. We ended up with a policy that is about the same price as my old one, but with better coverage. I'd recommend this firm to anyone who is looking into getting a better deal on their auto insurance. read more

Go with ur gut, don't work where frauds, I trusted Candice from Benjamin Fry Insurance, that I could rely on progressive and they were the worst insurance I've dealt with, The insurance company that they recommend that I trust was progressive, have not been a fan since. I don't what kind of relationship they have with progressive but they suck. Slow response, would never do business with them again Oh my gosh, what a mess I've been looking for car insurance and came across Benjamin fry insurance, all right they compare insurance rates and can find me the best rate. The price was good but there were only 2 contenders, progressive and Geico. Geico ended up being a needed more info. I was told that I can talk to Candice does any issues come to fruition. Got into a hit and run, person on the phone told me it would be comprehension at the high deductible okay, maybe I'll wait and see since it's doesn't look bad. Here's the issue: Progressive wants to hears details, says we need photos after uploaded, what seems like either the same person, asking thr same question. Later contacted my adjuster: no responses, out of office, on vacation. (Adjuster changed 3 times, Im having to explain multiple times) I need a tow, promised 3 times no service, never actually got it, was scheduled thru caliber and for a different location - this company didn't have any reason why I couldn't contact anyone Needed a rental car was slow and communication asking me when is progrsssive handling on return since no extension of date of end date and then when or reminder. The car company contact me mid week and I was like to need to know. - found rodent damage, separate claim fine, no one said that this was just self service, one of the people who was assigned said yes, well just have to get u 2, didn't know it was self service. Didn't get help or info Do you job people read more

Kelly found the underwriter for the unique home-owners policy I was looking for. This company finds what you need with the best price available! read more

Really enjoyed working with Kevin. He's thorough and methodical in his approach and helped me weigh coverage options and prioritize based on needs. Thank you! read more

Prompt and courteous. I will go back for all my future service needs. I strongly recommend Candice!

Kevin went above and beyond to find the best possible coverage at an affordable rate. Everything was set up extremely efficiently. The level of customer service is the best I've encountered when it comes to insurance providers! read more

We have worked with Kevin W for 2 years now and it has been a great experience! He shops our rates before renewal to make sure we are getting the best rate, is very quick with email responses and always answers all my questions thoroughly! read more

Kelly was very helpful, knowledgeable and made sure we were not under or over insured. Quick, easy and she found us a great rate!

They spent a fair amount of time with me, analyzing my situation, and had the honesty to tell me to stand pat and not make any changes to my insurance instead of trying to sell me something that wouldn't be best for me. read more

After moving to Austin, we worked with Kevin to get home/auto/umbrella coverage. He's super easy to get a hold of (I prefer email to phone), answers inquiries quickly, is knowledgable, and is super proactive. He would check during renewal periods to see if he could save us money with different companies - and was able to get us the same coverage at a lower rate on our auto insurance. We've moved out of Texas but he's still been helpful answering questions about end dates/coverage/etc. Shopping for insurance isn't fun but leave it in Kevin's hands and you won't be disappointed. :) read more

Sierra and Sara were a joy to deal with in looking into some specific needs I had for a new home owner's insurance policy. They both provided a level of insight that would've been impossible to get directly from a specific insurer. I don't know why it took me this long to go with an independent agent, but I'm happy I have them on my side from here on out. read more

Saw the great reviews from Benjamin-Fry Insurance and decided to give them a try. I was not disappointed at all! Kevin Ward exceed all of my expectations. He is very responsive to questions and was able to get the best quotes and coverage that fits my needs. I highly recommend his services and have started recommending him to family. read more

Kevin is on top of his game at Benjamin-Fry Insurance. He took the time to provide detailed answers to our many questions regarding our home and auto policies and helped us decide on the best coverage available for our needs. His attention to detail and responsiveness set him apart from most insurance agents. If you're looking for a top-shelf insurance agent, look no further than Benjamin-Fry. Thanks to Kevin for his attention to detail and customer service that can't be beaten. read more

I have been working with Kevin Ward with Benjamin-Fry for the last couple of years. He is great to work with, always very responsive, and always gets us the best deals. Highly recommend using him if you are looking for someone to help with your insurance needs. read more

Kevin has continually been on top of finding the best rates for the different policies that me, my wife, and my neighbor hold for cars, motorcycles and properties. He's a good advocate for the customer, and helps you navigate different coverages to find what makes the most sense for your situation! read more

Recently moved down to Texas - Kevin Ward was great answering all my insurance questions and getting the new policy in place. Would highly recommend and will definitely be using again. Thanks Kevin! read more

Sierra Schlief worked with me to get the absolute best combination of great coverage at an affordable price. Sierra was professional, and she clearly understood insurance. Her communication and follow-up skills were on point. I would encourage you to give Benjamin Fry an opportunity to save you money while ensuring you have the best insurance to meet your needs. read more

After reading all these great reviews, I thought I would give them a try. Granted, insurance has gone up, but the policies he found for me were much more than I had with my current insurance carrier. I was extremely disappointed. read more

After moving to Austin and away from my family for the first time ever - I've been working with Kevin for my auto insurance and renter's insurance for the last 3 years. He and his team are ABSOLUTELY FABULOUS. He's quick to respond and gives you all the information you need - he also found me the best deals for my situation. Thanks again Benjamin-Fry! read more

Keep coming back as my needs grow. Worked with Kevin Ward on Auto Insurance, not only did he save me a ton of money with better coverage, it was quick and easy. Now I start with Kevin anytime I have a new Insurance need. Certainly will continue doing business with Benjamin-Fry for years to come. read more

I worked with Kevin and from the very start, his diligence, clarity in explaining the insurance coverage for cars and house, was excellent. I fully appreciated Kevin's diligent efforts to find us the right package at the right price. Then he left us alone- no upsells, no calls, no awkward discussions about more offers....which I loved! He listened to us, got what we needed and remained available at any time. When we had to cancel our insurance to relocate, he went to work and guided us through the process. When you need insurance by your side, it's Kevin and Benjamin Fry.... read more

You are in good hands with Benjamin-Fry insurance. Phyllis Benjamin and the rest of the staff are professional, knowledgeable, prompt, attentive, and trustworthy. read more

Kevin went above and beyond and got us a homeowners policy on short notice. He made the whole experience effortless. This is a great agency!! read more

My agent Kevin has been absolutely phenomenal in understanding all of our needs, absolutely punctual/timely in all of his services and responses, and most importantly I did not have to spell out every little thing about our policy needs - Kevin proactively went the extra distances to get us the right coverage and for a very good price. My past agents with other companies have consistently disappointed in these regards and so I started to purchase and manage my policies personally, but at this point I don't need to sweat about that no more. Making policy changes through Kevin is absolutely effortless and perfection. read more

Benjamin-Fry Insurance has been an absolute pleasure to do business with. Kevin Ward was always so helpful. I highly recommend using Benjamin-Fry Insurance for all your Insurance needs. As a result of the great service I got, even when I moved out of state and had to switch agents within Benjamin-Fry, it was an easy choice to continue using them. read more

Worked with Candice, who was very knowledge and helpful and I would recommend her to any of my friends. Jack Chipman

Kevin Ward was incredible! Great service.

I have been working with Kevin Ward ever since we moved to Austin. Kevin is always extremely helpful and always seems to find the best coverage for the right price. When our mortgage lender had issues with the coverage on our new home (which was more than enough), he went to bat for us ensuring the lender did not make us pay for more coverage than we actually needed. What could have been a stressful situation was a breeze with Kevin helps. Would highly recommend! read more

I recently worked with Kevin at Benjamin-Fry to switch from a regular homeowners to one that supported STRs. He was able to find a policy (which are hard to come by!) that that had an extra inclusion for us at a great price. I really appreciated all of his diligence in finding the best fit for us, all the while keeping me in the loop. Thanks again Kevin! read more

I've been a customer with Benjamin-Fry for a few years now and have been completely impressed. Phyllis and her team found me great rates for home, car, and motorcycle and then directed me to another broker who covered specialty business policies. When I have questions, I get answers fast (hours) and in simple terms (hey insurance can be complex). I am confident I'll be a customer for many years to come and will keep telling friends and family to give them a call! read more

I worked with Candice, she was fantastic helping me with my Auto and Renter insurance, she secured great rates for me and was quick to respond to my questions! read more

My husband and I started working with Kevin at Benjamin-Fry Insurance in 2021. We had been with the same insurance company for years, but the prices were becoming outrageous. So, we decided to look for a broker. We placed a call to Benjamin-Fry, spoke to Kevin, and haven't looked back since. He is knowledgeable, friendly, and makes sure all our questions and concerns are answered. And he always provides detail and context on current trends as it relates to our insurance needs. Our costs have gone down since working with them. Not because our coverage is less, but because Kevin spends time shopping reputable companies for the right coverage for our particular needs. We know we're in good hands with Kevin and his firm, and highly recommend them if you're looking for a broker! read more

These people work their butt off to get the best quote for me. I already have insurance with them. But, they still call me when they find something better for me. I love how they keep up with new policies and paper works. Their response is the fastest!! read more

You can't afford insurance???? Can you afford not to??? Get in contact with Benjamin- Fry Insurance, you will be glad you did. Ok enough with the promo, let's get to the review. Phyllis - she is extremely good at responding to all of my questions, concerns, and goes above and beyond to save me money. Her customer service level is top notch. I've had different agents before, but when I needed to update vehicle information or had any general questions, I would have wait 3-4 days for an email response; sometimes it was weeks. Phyllis replies to my emails within hours and update any changes right away. I HIGHLY recommend her services. read more