I would not recommend this company at all. We inherited their monitoring system in our home. A…read morecontact on the window went out, and they came out to replace it. The guy didn't have the part on the truck but the visit cost ($180), a random $130 dispatch fee to come out to the house! They cam back to replace the small window part and charged me for labor for 2 men for an hour (they were NOT here for an hour). They claimed that I had requested a full system check which I did not, the woman on the phone suggested it and it was not needed --because when you look at the panel you could tell what was out. Despite this full system check wihich cost me $200, I had another contact go out a week later which 2 weeks down the line still hasn't been replaced. When I called about the bill the woman got very combative and refused to make any changes.

Owner told me he would replace my internet box but later said no. He didn't even want to say it to…read moreme but asked his assistant to tell me. Workers are competent though.

We spoke to a number of alarm system installers in our area , and then found Berman Home Systems'…read moreexcellent reviews on Yelp. We needed to replace and upgrade a failing wired security system that we had installed in 1990. We felt completely comfortable from our first phone call to Alyssa and Rob who explained patiently, and in great detail, what would be involved and what choices we could make. Within 2 weeks we had a new upgraded wireless system, installed by two amazing young men: Nate and Jason, who in the space of 4 hours, finished the install, explained each step, and left the house spotless. Our concerns about possible damage in removing the old equipment and installing the attractive new system was unfounded: you would never know that any work had been done. After the install, Rob followed up with a detailed complete tutorial on how to use the system most effectively, and strongly encouraged us to stay in touch if any questions or problems arise in the future. We would highly recommend the team at Berman Home Systems.

Frank Berman came to our house to update our security system. He examined our current system and…read moreclearly explained our options. He sent a quote detailing the information the same day. Frank did not push for expensive options and showed us ways to save on the installation. We are very happy with his proposals and contracted with him to do the work.

There are a lot of security camera companies but we are so glad we chose this one .The guy knows…read moreand explains very clearly options for everyone's budget quality of service and cameras when you deal with this company!!!!!! I've had 5 different cameras installed by multiple companies , this is our second system installed by Big Brother HD ,, The first was over 5 years and that's still working in great condition just as it was installed yesterday hence the reason why we called this company to install a system in our business now Thank you so much

Love this company! they are friendly, wonderful at what they do, and attentive! They installed…read moreawesome hi def cameras at my facility and I can even use my phone to stream live! I feel a lot safer now. Thanks big brother for keeping me feeling in control at all times Hah!

We had a wonderful service with True V security over the past 8 years or so! Punctual, trustworthy,…read morereasonable pricing. We are moving and highly recommending this company to anyone without reservations!

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Clear communication and great service. They offered same day appointments and arrived promptly…read more Great value without the crazy mark ups.

Gave a good response great advice and prompt service. Always kept in touch and was very concerned…read moreabout my needs of work to be done.

Ralph and his team where on the ball with setting up my telephone system, audio system, security…read moresystem, internet network (wired and wireless), and camera system. They set me up with the latest in technology, including voice over ip. I highly recommend them.

From the owner: The Phone Guy helps you find the right technology solutions to meet all your needs from the…read moreinstallation of your VOIP systems, computer and data network systems, CCTV systems to the maintenance of your phone systems, wiring and cabling, and AV installation in NY and NJ.

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Arthur was great I needed my keys copied and he was able to copy them all quickly and for so cheap!read more

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

Amazing service from start to finish. I contacted Endrit and he reached right out. I had some…read moresecurity concerns around my house and needed him to install two security cameras. He showed up the next day, did a walk through with me and gave me a reasonable quote. He came the next day with his team at 9am and did a very clean and neat installation. They walked me through how the cameras work, how I can view them on my Phone and even when I had some follow up questions he was there. He also added in a free camera at no charge by my front door. Very good Business, very reasonable rates and high quality work. Endrit is a very hard working guy and I trusted him highly. Highly recommend. Very very responsive. Great communication. 5 star service.

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland

Andre and Travis did an amazing job upgrading all nine of my cameras. They removed all the old…read morewiring and upgraded me to a digital system -- work that many others refused to take on. They were efficient, fast, and open to collaborating on wire placement. Both are extremely knowledgeable about security systems, and I'd highly recommend True Defense Solutions to anyone looking for reliable home security services. The value we received was excellent.