Really could not be more pleased with the service we received from Chris and his team. My family…read morejust moved to the Fishers area and we were interested in a security system for our home. We contacted ADT and had a rep to our home, but his follow up with atrocious. I still have yet to hear back from him. Even HIS manager reached out over email to ask how he could help and I haven't heard back from him, either. And that's after two or three legit emails. After finally getting a quote from ADT and another provider, slightly more informed I decided to give Chris Bradford a call with Secured Home Solutions. He was a breath of fresh air. He answered my call, understood what I was looking for and was willing to work with me on pricing. He went to bat for us and we really appreciate it. Next best thing....he was at my house to install our system the very next day. Amazing customer service and follow through. This is how EVERY customer should be treated. Don't mess around with any other ADT rep. If you want to be taken seriously, give Chris a call. You will not be disappointed.

Tried to contact them about installing cameras in my companies office in Greenwood. As soon as I…read morestarted to explain what I needed the person I was speaking to hung up on me. I never got to explain why I was calling them. I think they thought I was trying to sell them something which was NOT the case!

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

our company was in the middle of transitioning between alarm company's. it was a real situation…read moreinvolving the fire marshal and the current fire monitoring company no names mentioned. I was in a real pickle, the current alarm company at the time was wanting to charge a astronomical large price to bring our company up to there standards to please the fire marshal. I called several other company's that day and the only one that returned my call was Indiana alarm. They sent there team out to inspect our situation and even had the fire marshal out with them to make sure all party's were on the same page so the repairs additions were appropriate to our needs and cost. the work was done flawless and fast with no issues. Our company is grateful that Indiana alarm called us back that day! Thank you to there great crew and staff for the experience!

Called and got a same-day appointment to have some ethernet cable run from our router to our living…read moreroom. They use CAT-6 cabling at a minimum which is a little more expensive. I would have appreciate the option to use CAT-5 to lower the cost but aside from that David was very profession and gave a very accurate estimate of the time and cost. He worked efficiently, cleaned up after the work was done, tested everything, and i've been satisfied with the work done. I will probably use them again in the future when I plan to install a ubiquiti network system.

Called David for a last-minute job where another crew didn't quite finish their work and he was…read moreavailable after hours for a very reasonable fee. Worked fast, talked through options as the mounting places weren't ideal, tested every run, and even installed my AP and camera for me (threw my back out and getting on ladders is aggravating atm). Quality guy running a quality business, couldn't be happier with the result and am looking forward to using them for more branches in this area!

Highly recommend for all home security needs. Extremely professional, latest technology, and able…read moreto meet our needs in a timely matter. We have been using them for several years. Customer service also 10/10.

Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

I wish that I could give John and his guys 10 stars. We called on a Tuesday, the earliest he could…read morecone was that afternoon to check the fence and give us a quote. We asked for them to come Saturday, and they came earlier than expected, worked quickly and efficiently. The gate that was installed is absolutely BEAUTIFUL. we're so happy with the results that we'll tell everyone who is in need of a gate for their fence! They're super reasonable considering the work that they do. Thanks, John!

Update: It comes as no surprise that this terrible company charged me for an additional month of…read moreservice after I cancelled my service. In a call with them today, I was told they had to keep my account open for 30 days "for security reasons." BE WARNED!

They lied right off the bat. Website promised to provide information if I provided phone number and…read moreemail address after already providing all the specifics of what we were looking for. Never got any information. Just non stop texts to call more information. Not being lied to is high on our list of requirements from a security provided.

I was impressed on how they made the duplication so fast and easy! When i went home to try the…read moreduplicate it is like the old key that we have like one in and my knob open right away! The price is also way cheaper than those in Kroger, Walmart and etc!

From the owner: DC Lock and Safe offers high quality safes. Call us today to get more information.read more