Really could not be more pleased with the service we received from Chris and his team. My family just moved to the Fishers area and we were interested in a security system for our home. We contacted ADT and had a rep to our home, but his follow up with atrocious. I still have yet to hear back from him. Even HIS manager reached out over email to ask how he could help and I haven't heard back from him, either. And that's after two or three legit emails. After finally getting a quote from ADT and another provider, slightly more informed I decided to give Chris Bradford a call with Secured Home Solutions. He was a breath of fresh air. He answered my call, understood what I was looking for and was willing to work with me on pricing. He went to bat for us and we really appreciate it. Next best thing....he was at my house to install our system the very next day. Amazing customer service and follow through. This is how EVERY customer should be treated. Don't mess around with any other ADT rep. If you want to be taken seriously, give Chris a call. You will not be disappointed. read more

Tried to contact them about installing cameras in my companies office in Greenwood. As soon as I started to explain what I needed the person I was speaking to hung up on me. I never got to explain why I was calling them. I think they thought I was trying to sell them something which was NOT the case! read more

Chris and his team are outstanding. They completely upgraded my security system in only a few hours. Chris spent the time required for me to be familiar and comfortable with hkw to operate the system Chris and his team are professional. If you are looking for a new security system or just to upgrade your current system this is the company you need to go with. read more

Today Chris Bradford with Secured Home Solutions - ADT Authorized Dealer activated the already-installed security system in our home and updated it with new features! He added a Ring doorbell that includes a camera and microphone so we can see who is at the door, two additional security cameras so we can see our driveway and back porch, and strobe lights hooked up to the alarm to make sure the hearing impaired are notified of alarms. He also replaced our thermostat with a fancy new Nest thermostat and installed an electronic door lock that will even deactivate the alarm system. Our experience with Chris was more than satisfactory. He discussed what sort of things we wanted from a security system, and had us prioritize what was most important. He then helped us figure out a budget and worked with us in eliminating some things and adding features we weren't aware existed. He was never "pushy" in a salesman-type way. He was even more than willing to modify an agreed-to estimate without being pushy about charging more for items when we cancelled a few things. He and his staff were professional and cleaned up any mess they made. The whole project was installed in one working day. Erin and I can't recommend him enough to anyone in the central Indiana area who is considering any security project. read more

Just a pleasure to work with Chris Bradford on updating and expanding an existing ADT system in our new home. The whole process was thoroughly explained with no surprises. Installation with Chris and Chase went flawlessly. This new ADT system far exceeds our old home's competitor's security system. Thanks Chris for a great experience! read more

Literally the best customer service I've received in any business! They set us. They were honest, extra helpful and willing to answer every one of my questions. I could not be more satisfied with their service! read more

Chris and his team did an awesome job upgrading our system from another provider. They were quick, informative and professional. So happy we used a local company that is accessible when needed! read more

If I could give 10 stars, I would. Chris and his team went above and beyond to provide outstanding service. They wore masks and were thoroughly professional. They spent hours with us, listened carefully and customized solutions that met our needs and our budget. They not are not only the finest security professionals with whom I've ever dealt, but also one of the finest businesses. read more

Chris Bradford has taken great care of us. Very professional and helpful. Service was amazing. There is still some delay on notifications, but pleased with the help we've received. read more

Chris and his team were great with the set up of our system and the time he took training us on all the aspects of it. We had a horrible time with another company that installed a security system and the way he handled our requests was terrific. If you need a system, contact this team. You will not be disappointed. read more

Highly recommend this company. Chris, Duwuan, & Jarelle were professional, knowledgeable & very thorough. Installation was quick & equipment is easy to use. read more