1. J Crew Factory

1. J Crew Factory

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Gonzales, LA

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J Crew Factory

4.0 (3 reviews)
Open 10:00 am - 8:00 pm

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5 months ago

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3 years ago

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Gap Factory

Gap Factory

3.0
(2 reviews)
0.1 mi
$$

I found the employees to be friendly here. There was a wide selection of clothing. I do like the…read moreGap, and the brand. Everything is clean and well organized. This is located in the Outlet Mall, which is several strip malls around a large parking lot. The fitting rooms were clean and well maintained. I am always happy to come into a Gap. I love their clothing as it is durable and well made. Prices are very reasonable.

The prices are right but where is the customer service…read more We counted 7 employees of which one was talking to the customers in the store. I get that you're slow but when there's three customers why do I get inferior service. They were doing what appeared to be a visuals change over so I know they were focused but with three customers in the store I shouldn't have stood in line for ten minutes--- especially when a woman with a managers name tag is standing a foot on front of me engrossed on her seasonal change over book. I shouldn't have had time to count the employee customer ratio. We weren't offered help in the men's section-- and the transaction was very, well, transactional and robotic. My day is going great miss register lady thanks for not asking. The only plus to this visit was the three dollar clearance polo and the in store entertainment by the young man who thought he was Diana Ross belting out the stores playlist. I will stick to your sister stores across the parking lot.

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Gap Factory
Gap Factory
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J Crew Factory - menscloth - Updated July 2026

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