Consistency is key! Always great service!! Very pleasant people to working with also!read more

Traveling for business - great experience and high quantity dry cleaning and laundry services…read more Give them a try.

over 10 years I've used services at Colby's. Reality could've haw purchased my own washer and dryer…read moreneed less to say the customer service has went out the window. Last wash and dry has always been at 8:30pm. now today the door is locked extremely early and then worker completely rude and stalking. I've always been able to wash my 5 loads and dry and be done in less than 1hr. I usually say nothing however Ive recommended many people because it was clean, had hours flexible for all shifts, and staff (2016-2021) was amazing. its truly principle and I Matt and his wife are aware. I'm sure Bay City is not ran nearly the same as Saginaw. The prices increased but were still reasonable as it has discounts to those in college.

I'm sharing this review to document a very poor experience I had at Colby's Coin Laundry this…read moremorning. After using a dryer for over an hour and a half, my clothes were still wet. When I calmly reported the issue, the manager, Matt, was rude, dismissive, and immediately accusatory rather than helpful. While one woman involved with collecting money from the machines was polite and attempted to help, another employee was short-tempered and judgmental. She issued an incorrect refund and dismissed my explanation that the machines charge 25 cents for 4 minutes--not 5--resulting in an inaccurate refund. Throughout the entire interaction, I remained calm, did not raise my voice, and used no profanity. I clearly and respectfully explained that the dryer was not producing heat and simply asked for a fair resolution. Despite this, Matt escalated the situation, accused me of being argumentative, and ultimately shoved a $10 bill into my chest while saying, "How about $10?"--a physical and highly unprofessional act that appeared intended to shut me down and make me leave. Due to the lack of professionalism, disrespectful treatment, and unreliable machines, I do not recommend Colby's Coin Laundry on Bay Road in Saginaw, MI. You may end up wasting money on faulty dryers, and the customer service is not worth the frustration. There are better options available.

Great place to wash my rugs. My machine can't handle it but theirs can. Always clean, always…read moregreeted.

Only go here if you want to pay for the dryer twice and wait 2.5 hours and have the dryers not work…read moreand go home with wet clothes as it closes and you have to go.

I wish I could take advantage of the Custom Made Suit portion of Angelo's shop, but I don't wear…read moresuits very often. I ended up here for the tailoring side of the business. I needed a suit tailored for a local wedding and he isn't very from the neighborhood that I grew up in. I had a great experience over there. The tailoring process was quick and painless; It only took a few minutes to try on the suit and get measured. I also stuck around and chatted with him for a bit. Angelo's an older Greek man who has been tailoring since he was 14 (probably around 60 years of experience by now). We ended up chatting about the Custom Suit side of the business and he told me a little bit about it. I was pretty surprised to learn that he measures you and then makes the suits himself... right there. He was actually putting together a suit when I came to get measured. To be honest, this paragraph is kind of a plug for him. He mentioned that he'd like to be making more Custom Suits and I figured that I would mention it in my review since he was such a friendly fellow. They are expensive, certainly out of my price range, but if you're an executive of a company or you REALLY want to impress some people then you might want to give him a call. You can even brag about how it's made by hand in a local tailoring shop. That last bit was a plug for supporting local businesses, which I'm all about. Anyway, the tailoring side of the house was great and I would definitely go back if I need an alteration. Last of all, he seems to focus mostly on suits. I'm sure he's done alterations on other things before, but suits seem to be his preference/specialty. Also, it's easiest to get in touch with him by phone.

Angelo did some rather complicated work on one of my suits: took in the seat, crotch and waist on…read morethe slacks, as well as hemming them. And he broadened the shoulders/upper back so the drape would be better. His work was excellent and very reasonably priced.

Always cleans whatever it is in a timely manner. Took care of my wife's wedding dress with the…read moreutmost care, and even packed it away in a box. Reasonably priced. Local pride.

Going there for many years. Always excellent service and very fast turn around. My family always…read moredoes all their dry cleaning at Clayton's

This place offers clean, reliable machines in a safe environment. I will use their services again.read more

I have been going to Totally Clean Coin Laundry for my dry cleaning for many years. The staff is…read morefriendly and courteous and my clothes are always cleaned and pressed very well. I highly recommend them.

They get the job done. No issues. Owner also loves to talk about golf. Good people. Reasonable…read morepricing too.

I will never use this cleaners, they mixed up my order with another persons name and were extremely…read morerude to me acting like it was my fault. The attendant actually asked me in a sarcastic voice if I was the one that put the order in because it was in their system wrong, who does this? Everyone makes mistakes so I let them off the hook for that but does not give people the right to talk to the customer rudely or in a condescending tone.

Closed! Called their number to get something repaired, number not in service. Sign out front says…read more"For Rent". Very disappointing!

I I purchased a pair of boots on line and discovered there was a small manufacturing defect in…read morethem (the insole had a small crease in it near the toe) when I tried them on. I decided that I liked them so much that instead of returning them I would have them repaired. I dropped off at Mr Van's where I was given a claim slip and was told I would hear from them when they were ready. Nearly two weeks later I hadn't heard from them at all, so I went in to ask if they were finished. I was told that they couldn't be repaired and I should return them. They never called either one of the two phone numbers I left them to tell me that they weren't going to do the repairs. Completely unprofessional.