Our knight in shining armor came in the form of a flatbed truck with a kind, entertaining personality behind the wheel (thanks CJ). While towing a 21' boat from North Carolina to Minnesota we had the unfortunate experience of breaking an axel on the trailer @ 6pm on a Saturday night. The Sherriff we ran into at the gas station recommended J Hooks and we are so glad that he did. We waited for approximately 10 minutes before our knight in shining armor in a flatbed truck arrived. Due to the evening hours on a weekend, we had to spend a couple days exploring local attractions until work could be completed on Monday. CJ had his crew tend to the trailer first thing Monday and by 4:30 pm we were back on our 1200 mile trek home. We are so grateful for the staff at J Hooks. They went out of their way to help us and make sure they did what they could in the situation, including recommending a place to eat, stay and shop. A potential terrible situation turned out as good as it could have thanks to the team at J Hooks Towing & Recovery. read more

If I could give more than 5 stars, I would!! I worked with J Hooks through our Progressive Insurance Roadside Assistance Program. I was headed into work, all the roads were clear. When I got to our driveway (a steep asphalt hill) it, too, was fine until I got to the very top (the steepest part!). That bit was covered in a thick sheet of ice. My van started sliding backwards, very scary! I did the best I could to maneuver & ended up "parking" in a ditch because even with the parking brake on my vehicle was still wanting to slide back down the hill. J Hooks arrived and was fabulous!! He drove over an hour to get to me. The weather had gotten much worse, but he rescued us (my van & I)... We were back on the road within 15 minutes of his arrival. Professional, courteous, knowledgeable... Thank you!! read more

We were driving home to central VA from Gatlinburg towing our pop-up camper when we hit something on 81 around mile marker 2. We lost tread and coasted into exit 4. Realized we didn't have a jack to change it we called our Roadside Assistance through Travelers Insurance. They sent out Dave from J Hooks who was there within 30 minutes. He called and even apologized it was taking him a bit to get to us. He was knowledgeable and not only got the spare on but discovered a stripped lug nut that we need to get fixed. He assured us that we were good to go and we were back on the road having only lost about 2 hours total. This was an additional blessing to the fact that the tire only lost tread and didn't completely blow out. Thankful and grateful to have had help from such a great company! read more

We were on our Harley riding the Mts of Tn and NC. Got on I40 in Newport on the way back to the hotel and realized something didn't feel right. Pulled over and sure enough the rear tire was flat. Got to a safe spot at a truck stop and called my roadside assistance. They connected me with Dave at J Hook Towing and Recovery. I can't put into words how concerned he was about my bike. The level of attention he put into not causing any damage was unbelievable !! Kind, curtious, professional, and very diligent to say the least. Treated us like he had known us for years. Great conversation was had about bikes and riding along the 44+ mile trek back to Maggie Valley. Thanks Dave !! I hope our paths cross again sometime under different circumstances!! You made the experience not so bad after all. read more

I highly recommend J Hooks Towing out of Dandridge, TN. My husband and I were stuck on the side of the road on busy Rt 40 E with a flat tire that was not able to be changed and needed to be towed with a flat bed option. I called J Hooks based on their reviews and they did not disappoint. The person who answered the phone was polite and helped us quickly and the truck arrived like they had been waiting for us. Korey our driver was excellent, helpful and professional. He got us back to our home safely and put the car right where we could get to our stuff. Rates were reasonable and service excellent. Thank you J Hook! read more

We were in Gatlinburg, Tn for our boys AAU Basketball Tournament when our rented 15 passenger van got a nail in the tire. My insurance road side called another towing company and they never showed up after waiting 1.5 hours and then they called J. Hooks Towing. They came to help within 30 mins with all the traffic and the owner and office lady was so nice. The rental company was giving us the run around and the tow guy Ron stuck with us for almost 3 hours trying to get a tire us a tire. They are the Best Towing Company ever. They went above and beyond to help us get back on the road to Florida. Thanks so much read more

I spun out on the interstate and was stuck in a dangerous place in the freezing cold, deep snow. I needed someone badly and J Hooks got me within an hour despite horrible conditions and the fact that he was kind of far away. It was the owner himself who ended up coming and he was incredibly kind and caring. He even dropped me off where I needed to go before taking my car to the repair shop. While on the ride he had call after call after call coming in, some obviously frustrated people who weren't handling it well, and he continued to treat each person with kindness. I am very grateful to J Hooks Towing! read more

This company pulled my car 1/4 of a mile backed it up into my driveway 250 dollars and my payment was being paid to the company on the phone - the driver said he did not have 5 minutes to wait for it to process! So he took my car and said "I've got another call and pulled of with my car ! So now of course they charge more ...... they are sucking Jefferson countys dicks to get more pulls- my car was not even close to a roadway and my brother JERRY STOOKSBURY WAS ALREADY IN ROUTE TO GET MY CAR. NEVER USE THIS FUCKED UP, RIP OFF ARTIST BUNCH OF SORRY PEOPLE ROBBING PEOPLE OF THERE MONEY! read more

I was driving down I81 to I40 with my horse trailer...with my horse in it. One of my trailer tires blew out and the entire truck and trailer started shaking....I saw my fender blow off and tire bits going everywhwere! US Rider sent out J Hooks Towing and Recovery...WHAT a blessing! They were there in a short time, knew exactly where I was...and got me going in a matter of minutes. What was REALLY the surprise is how kind and reassuring they were. Great guy and just an absolute gentleman. I will put their number in my phone, but hopefully...won't have to use them again! :) read more

J Hooks Towing saved us from being stuck on the second floor of the long-term parking garage at McGhee Tyson Airport. We parked there for a seven day trip, but upon our return, our transmission would not work. No other towing company would attempt the 7'4" height limit in the garage. J Hooks towed us from the airport to Sevierville, TN. The tow and trip was pleasant and professional. We would recommend J Hooks Towing for anyone stuck in an impossible, frustrating situation when you need professional, courteous service. Tim & Jan Jones read more

CJ was sent to us from the good Lord. I was stuck on the side of the road with my 15yr old son & 3yr old granddaughter & he was a blessing sent from Above! Very informative... respectful. He taught me some things about my truck (only had for 4 months) Taught my son everything he did. I would recommend him to anyone!!! 5 STARS FOR CJ PS: I don't have a google account so couldn't leave a review on the website. But you're more than welcome to share this on your site Jamie Wheeler Flat Tire - F150 Dandridge 9/20/17 read more

Our alternator failed enroute to Bristol, TN. I called my insurance company, USAA, and they connected me with J Hooks. Within minutes a nice lady called from J Hooks Towing and said they had our exact location on I 81. J Hooks arrived shortly and loaded our Tahoe on the tow truck and took us to Jim's Automotive. Everything went smoothly and David the tow truck operator was extremely knowledgeable and professional. Kudos to David , for recommending Jim's Automotive. Thank you David and J Hooks! Sincerely, TJO read more

I locked my keys in my car in my driveway with everything in it...groceries, my purse, my cellphone, medicine and even stinky trash at 5:30pm. After several calls with a lot of no's I called J Hooks. A very pleasant lady answered the phone and said she could have David out in 45 minutes. David arrived early. He worked very diligently and after many attempts he successfully unlocked my car. He made a crappy situation so much better with his calm "no problem" attitude even in the dark cold night. Thank you! read more

The fuel pump gave up the ghost at the 407 exit at McDonalds, and J. Hooks & Recovery were called to help. There quick response was very much welcome, and when Korey (there driver) arrived he was quick to mount my van onto the roll back, secure it safely and deliver it to my home. He was very courteous and knowledgeable about his job. Thank you Korey for the rescue, and thanks to J.Hooks for there service to the community. They will be highly recommended to the general public. Daniel K...... read more

on Wed feb 28/24 i had beoked down on side of the road . my insurance called J hooks . Everyone from dispatcher to JT and Darrel the drivers was great . New truck and clean and both where super nice. The dispatcher called me back to keep me informed of how long it would be and all. Definitely would use again and I recommend them to anyone as they were some of the most professional I've ever worked with. Enjoyed the ride going to my repair shop as we talked and cut up 5+ stars for this group. read more

This is a great towing service, He got out to me really fast considering where i was. He got us home safe and sound. My back tire was popped by a rock, J Hooks changed the tire from the front to the back for me at no charge because he has a dolly truck. Me and the person with me were frustrated, scared and stressed out, but this driver kept us calm and smiling the whole time. We really appreciate you. I will reccommend this service over any other service in Sevier county!!!!!!!!!! read more

We were coming home early morning and my car broke down on I 40 5 hrs.from home. J Hooks towing came to get mycar. He not only towed our car but made sure we were safe and was very helpful! Actually helped fix our car and we got on our way home, this was way beyond what they needed to be done. Please if you ever need towing in Tennessee don't hesitate to call J HOOKS TOWING!! If I could give them more than 5 stars I definately would! Great service and truly a blessing from God! read more

My car did some weird thing and wouldn't turn off. I was charging my phone using the ACC option and the button wouldn't work, the car wouldn't start or turn off. CJ with J Hooks came out and gave me a boost. CJ was very knowledgeable and did not speak to me like I was stupid when it came to cars just because I am a woman. Thank you CJ and J Hooks for you help and the prompt response time. I definitely would recommend using them to help with whatever you vehicle needs are. read more

JHooks is the most courteous, clean and down to earth person I've ever dealt with when it comes to any service professional. His equipment was all shiny clean as well as his personal appearance. Clint or "CJ" was the gentleman I had spoke with and I explained my situation to him. He delivered my fuel to me but he went well above what any person I could imagine would have. I would definitely recvomend their service for any towing or recovery for sure. Thank you J Hooks!! read more