Jefferson City Police called Norton's to come pick up our car involved in an accident, no damage to…read moremy car. Norton's in New Market; they drove approximately 5 miles, loaded it up, 5 miles back to their lot. Charged $375. That's correct, not a typo, $375. They advertise as being open 24 hours but we called just after 11:00 PM to ask if we could come and get the car....guy said no after huffing and puffing for 30 seconds. We then asked if we could get some important heart medicine out of the car. Nope. Went to pay the tow bill and pick up the car next morning...$375. I made sparky comment about how high the bill was and the guy says, "did you see the other car?" What a stupid justification; what does that have to do with towing my car? Nothing. It's a racket, not "policed" very much at all. They charge what they want because they have your car and you ain't getting it until the extortion fee, I mean tow bill, is paid. Be careful who you ask for if you're ever in an accident and need towed. Rating is an absolute 0. That's ZERO.

Very prompt and polite!! Will absolutely be my go to tow truck driver! Very professional!read more

My father & I had picked up a vehicle earlier in the week, about 2 hours into our trip the radiator…read moreon the vehicle went out. Thankfully the closet repair shop was busters. Everyone was very helpful to get us back on the road. They even worked Saturday (closed that day) to get us on the road safely so we could make it back home. Words can't describe how appreciative I am, each and every one of them went above and beyond to make sure we were well taken care off. Another huge thank you to everyone at Busters.

In November of 2017, I got violently ill and pulled over on the highway - later sent to the ER…read more Buster's towed my car off the highway. When I was released from the hospital the next morning, they told me they would get me in an hour. They didn't show up until 2.5 hrs later...as I sat, very ill, in a cold hospital lobby with no coat (left in my car from ambulance). The man demanded $150 cash to get me from the hospital and take me to my car. He told me on the trip that he had bets on whether I was drunk. And he complained about having to work around the vomit around my car. When we got to the wrecking place, he said my key was on the wheel and dropped me off. I got in my car and could hardly steer. I waived him down and said something is not right. He shrugged and drove off. I tried to drive a little more, but something wasn't right. I called the guy again, and he wouldn't answer his phone. Essentially, he left me on the side of the road again, but this time, I had $150 less money. What was wrong with my car? He bent my control arm. Had to get new rack and pinions, totally jacked up my alignment, and totally ruined two tires. Oh, and nobody would ever, ever call me back. $2000 later....... Thank you for turning the worst sickness I ever had into a completely torturous experience. I really have never been treated worse in my life. You owe me $2150.

Mike towed my boyfriends truck to the shop. he was nice and very professional. Would highly…read morerecommend!

From the owner: Serving Sevier, knox, and Jefferson County Lockouts…read moreTire changes Fuel delivery Short and long towing Fully insured

Chad was amazing! Kind, quick, and extremely professional!! He had my car jumped off, with clear…read moreinstructions on what to do next and suggested several places to go buy a new battery! 10/10 recommend!

We are so grateful to Chad for coming to our rescue when our van broke down waaaay up in the…read moremountains. He showed up quickly, was incredibly kind, and handled everything with such calm professionalism that he instantly put me at ease. He was patient, helpful, and truly went above and beyond. Thank you, Chad, for turning a tough situation into a positive experience. Stop researching and call Chad! Highly recommend him to anyone in need of towing!!