I hired Jim to do repairs on a home insurance claim for my kitchen. He far exceeded my expectations…read moreand I would hands-down hire him again whenever I need more work done in my house.

I hired Jim Jones in 2021 it took him 3 months to get started I asked him to remodel my shower he…read moregave me a bid and I gave him more than he asked for he came in got started and immediately it turned into a nightmare he is destroyed my bathroom and I'm having to find somebody else to come in and fix what damage he has done to my home I've asked him multiple times to please work with me on getting this taken care of and all I get is excuses I would never recommend him

I wanted to update my original review to reflect the full experience…read more When we first hired this company to replace our roof, we did run into some communication challenges and delays that were frustrating at the time. There was a staffing change during our project, and unfortunately we were given incorrect contact information during the transition. Because of that, the company wasn't aware we were still trying to resolve a remaining issue. Once they saw there was an issue they reconnected, they responded and worked with us to address the concerns, including making sure everything met city permit requirements. I really appreciate that they ultimately stood behind their work and followed through. While the process took longer than we expected, I'm glad we were able to get everything resolved. Overall, I appreciate their willingness to come back and make things right.

These guys are really experienced in insurance claims. I was denied from my insurance company and I…read morehad several contractors say they could help me. But these guys were the only ones who actually performed and got my roof paid for within 2 months. Thank You Zack Jones. you are the Man

I had them do my garage floor earlier this year, and they just finished repairing and sealing my…read moreporch which had a lot of damage. The techs were awesome, answered all my questions and let me know timelines. Glad I called them back for more work!

DO NOT HIRE THIS COMPANY!! You will regret it! So…read moredisappointed with this company. I typically do not like to give poor reviews but this is so bad, I felt I needed to warn others. This business will seem so great initially, until the work is complete. We had our upper patio and lower patio refinished and there were multiple areas that had poor workmanship. We called and called and finically after approximately 6 months, Kevin spent about 30 minutes and slapped some sealer on. The fixed area did not match but were told it would blend and if not would be out to fix it. So we waited to see if these areas would "blend" which never did and now we again have been calling and emailing for past 3 months and they will not return calls/ emails, just like before. I would look for another company. Very poor customer service. Kevin is extremely rude should you press him to fix what he promises with stating he is just too busy. We will now have to hire another company to fix the job done by Complete Concrete. Stay away from this company!!!!!! I wish someone would have warned me about this company.

From the day Kaipo showed up to talk to us about his company CBX he was so professional. He was in…read morecommunication with us throughout the whole process from start to finish to answer any questions or address any concerns. His crews were quick and very professional and worked non-stop in the heat to complete our roof. The roof is beautiful. We also had them contract our siding for us too. Again, professional group they sent out and completed our project in a timely manner. I feel they were very fair and worked directly with our adjuster and made sure we were covered on all damage. We would definitely use the company again (hopefully we won't need too) :-). Don't hesitate to reach out to them! They were fantastic!

There quick to do the job but then they leave you with a bill that they say they will take care of…read morewith the insurance company not true they leave you scrambling trying to find the funds while they bill you with late fees and interest beware scammers

I hired Optimum for a leak in my range hood which exhausts via my roof. Nate came by to take a…read morelook, explained my options and promptly fixed the leak. Their quality of work is excellent but I especially appreciate their communication and problem solving. I'll definitely be hiring them again!

Hired to side a shed. Paid 50% of the project cost to get materials ordered. Took over a month…read morewith calls to get materials delivered, then over 2 months to get someone here to actually put siding on. Poor response to calls and text. Concerns with the job quality and tried to discuss reduction from final payment. Deducted only couple hundred from the thousands dollar job. Less than 3 months later siding falling off. No response to come and fix the issue.

If you're looking for a professional, honest, skilled craftsman, Brian is NOT the guy you want. If…read moreyou call him out on his poor workmanship, he will give you excuses and lies. He will instruct his guys to cover up bad work, and he himself will hid his mistakes. He will talk down to women and mock them. I walked in on him and his guys watching porn on his phone more than once. The project that he said would take 2 months, took 6 months. He caused damage to our home and messed up our flooring instal 5 different times. We called in a floor inspector because he kept coming up with excuses as to why it was messed up. They found 80 faults in the instal of the floor. When Brian was presented with this info, he refused to pay for the inspection and refused to fix the floor. Brian would paint walls without sanding, he used clear silicone to fill a gap in the floor because of miss measurements, he chipped our glass shower door, and refused to replace it. He scratched our marble flooring and when attempting to repair it, damaged more marble, and made crooked cuts. Brian decided to block me from his Face Book page so I couldn't leave a review there. 100% would NOT recomend.

Dishonest, Unfinished Work, Poor Workmanship, Late, Unable to Pay His Vendors, Misogynist, Utah…read moreState is Investigating Brian Lasnik's Business. We have waited a full year to write this review in hopes that Brain Lasnik of BTL Remodel Inc. would answer our certified letters, messages, emails, and lawyer. Unfortunately, this is not the case so here we are... Construction is a business. Therefore, in exchange for payment, clients expect results. As clients, we made over $35,000 in payments. We also paid for additional material costs that were contractor responsibility because he communicated he could not pay his vendors and could not finish our project without us giving him more money. As of September 2021, he hasn't resolved the issues or finished our remodel project and we still have thousands of dollars of repairs to make due to his disaster. We hired Brian for an almost full remodel of our main floor. We hired him March of 2020 for an April 2020 start date. He said we would have the project completed by June of 2020. Throughout the project, he was an unreliable communicator and his guys would show up randomly once a week for a few hours then leave, however in August 2020 he literally abandoned the job and stopped replying to all communication. Per his contract, we were required to meet with a mediator to discuss any disputes. We attempted to send certified letters, emails, etc for weeks then we finally answered a few emails in October 2020, basically refused to meet with a mediator, and then ghosted us again. We haven't seen or heard from him since until last week when we ran into him at the grocery store. He cowardly didn't even say hi and hurried to get in his vehicle before we could talk to him. Brian does shoddy work with poor craftsmanship. He has almost no attention to detail and clearly no pride in his work. Practically everything Brian personally touched had issues. He caused thousands of dollars of damage. He also instructed his workers to cover up and hide mistakes instead of fixing them. Some issues included our flooring cracking/ buckling, calking and gluing in pieces of flooring where he cut the wrong, framed walls/ drywall extremely uneven and wonky, painting before sanding everywhere, ruining baseboards, terrible finish work, installing glass shower doors with cracks in glass, damaging the marble tile he installed, cutting wrong angles in tile, installing cabinets that don't close properly, etc. He also caused a water leak which damaged our basement. We communicated the significant workmanship and material issues in punchlists, messages, and in person and many were not fixed before he abandoned the job. Our new floors were a major functional component of our first floor remodel. We discussed the major buckling and cracking in the floor material post installation. We hired an independent flooring inspector to assess the floor failures and provided the inspection report to Brian. In summary, the floor was failing due to installation error. We requested a response/resolution plan and received no response from Brian. We got quotes from other contractors to fix Brian's mistakes and they ranged $17-30k to fix all the issues he caused! It is also worth noting that Brian is incredibly rude to women and on many occasions caused issues with his comments. It was unclear if his license was expired because the picture we took of his license showed him crossing out and writing a new date on it? Also, his workers stole personal belongings from our house like nice camera equipment! If we could go back, we would have fired him after the first few issues. We gave him the benefit of the doubt and truly wanted to support someone local. Brian has charisma and pulls you in but don't be fooled! He is a conman. Dodge this dumpster fire of a business! We learned the hard way and have since learned of many others that did too.