Very pretentious store. Overpriced stuff with very rude employees. Many other wonderful options to…read moreshop on the north shore. Not worth the trip.

My daughter and I LOVE this store!!! We come all the time. The ladies are so sweet and the store…read moreis lovely. I have so much jewelry from here I lost count. Currently we are obsessed with the TAI charms and Swiftie section. Love seeing those when we come visit in the beautiful store extension :)

I ordered a dress for my son's wedding 3 1/2 months before the wedding; 3 1/2 days before the event…read moreI still did not have a dress that fit me properly. The date the dress was promised by salesgirl Dawn came and went without hearing from the shop. I called and was told the dress would be here the next week. I had to call again the next week and the dress still wasn't in. I expressed concern that it was getting very close to the wedding and was told not to worry. The dress finally came in the next week in the wrong color and the wrong size. The staff talked to the manufacturer and told me the right dress would be in the next week. I was given a FedEx tracking number and when I used it got a message that there was no such number. Called the store and oops, sorry, they meant DHL. Dress finally came in in the right color but two sizes too big. Alterations were begun, 10 days before the wedding. I went for a fitting and found a bill attached to the dress for more than $300 in alteration charges. The shop owner, Ellen Stirling, told me she would give me 20% off of alterations because of all the aggravation I had been caused. I told her that was not acceptable because if the dress had come in in the right size I would not need all that work. She refused to take off the charges saying even if it was the right size it would need "tweaking." Went back for second round of alterations and hem and the dress finally looked good. Went back again to pick it up after the hem was done, tried it on and the bodice, which had been fine the fitting before, was puckered. The seamstress made three more attempts to fix it and still couldn't get it right. I finally had no choice but to take it as it was as the wedding was in 3 1/2 days. Dawn blew incredible smoke at me telling me it looked perfect, awesome, etc. as if I wouldn't notice the flaws if she kept throwing around insincere compliments. This dress was very expensive and I certainly expected better service than what I got. No one kept track of the original order, the staff did not realize the wrong color had come in, the owner never apologized and did not come to my final fitting to see how it turned out even while knowing how upset I was. I would never shop there again.

The Lake Forest Shop, "The Shop", has new ownership, and Lauren and Tracy are amazing. The dress…read morefitters and alteration ladies are top notch! Everything is professional and welcoming. My daughter and I have such fun finding ALL the needs we are looking for our upcoming events. They can cater to anything from casual to as elegant as you could want or need! They will customize, and can serve all ages from mature teens to any age beyond. This place is the new, newest, HOMERUN on the North Shore! Easy to find in the Market Square in Lake Forest.

That manager, Vickie, is tops. She knows about every item…read moreTalbots carries and works quickly to find it at other stores if her shop has sold it out. She also has a great fashion eye and easily finds what would look good on you. I have never delt with anyone better at any store.

It's clear that the staff at Talbot's in Lake Forest needs to be better trained in providing…read morequality customer service. No one should ever be made to feel unwelcome or uncomfortable while shopping, especially by the very people who are supposed to be helping them find what they need. The condescending looks and attitudes of the staff made me feel like I wasn't welcome in the store and I left feeling frustrated and disappointed. It's a shame that a store that is known for quality products and customer service would treat their customers in such a way. If Talbot's in Lake Forest wants to keep their customers coming back, they need to take a hard look at the way they train their staff. Every customer should be treated with respect and dignity and heck even a welcome smile. Until they make significant improvements in their customer service, I cannot recommend shopping at this location and will drive to another location simply to avoid the negative feeling here.

Alphonso, the manager at this store, really knows the stock and was extremely helpful. He brought…read moreout several styles of jackets. It's a very bright and well stocked store.

I LOVE LULULEMON but staff at this location sucks and the sales associates don't represent the…read morebrand very well

Needed a belt for my son in a snap, found one and it had style! Very helpful and beautiful store,…read moregreat for gifts.

Stopped in for a birthday present for a 3 year old and also trying not to shop at big box stores or…read moreonline. They were helpful but not pushy. And the wrapping was so beautiful. I will be back. The items are so thoughtfully curated and the shop is adorable. Highly recommend.

Very VERY personalized. I could tell the staff wanted me to feel completely comfortable with my…read moreselections. I appreciated that, though they made suggestions, they were responsive to my preferences.

Outstanding fashions and styles available at an excellent value! Highly recommend a stop bye and…read morebrowse for truly no pressure shopping with service!

What a gem of a shop. So easy to find something here at every price point. The staff is extremely…read morehelpful, and they even monogram on site, really quickly too. They have beautiful household gift items (trays, glassware, pitchers), decorative items, cute jewelry and more. They gift wrap beautifully. Stop in here first next time you need a gift...I made the mistake of running to multiple stores, when I should have just gone here first and been done with my shopping. (Note: No longer located across from Sunset in West LF...they are in East LF, right by Subway).

Cute little shop across from sunset in west lake forest. They have a lot of fun little trinkets and…read moreother things for your home! Great gifts for the holidays or gift exchanges! Every price is reasonable, given the item. The staff is very nice and helpful! They also do free wrapping and do it well! Love this place anytime I need a cute birthday or Christmas gift!

Alesia is an absolute gem. She tailored over 15 suit jackets and pairs of pants for me in an…read moreincredibly short amount of time, all with amazing attention to detail and quality. She also altered three different wedding dresses for my wife, created a custom veil, and tailored her wedding dinner outfit as well, all on a very tight timeline. She was an incredible part of helping bring our wedding vision to life. Not only does she do exceptional work, but she is also incredibly kind and professional throughout the entire process. She also offers beautiful custom accessories. I purchased a custom scarf and scarf ring from her as a wedding gift for my wife, and they turned out perfect. I highly recommend Alesia for tailoring, alterations, and custom pieces. You can truly tell she cares about her clients and her craft.

I went to Alesia for my bridal alterations, my wedding dress fit perfectly after 1 fitting. She is…read moretruly an artist and wonderful at her job. Very attentive to detail and answers any questions you could have.

Love the quality. The store is super cute and the clothing is amazing…read more Can go from yoga to dinner out!

From the owner: Located in Lake Forest, Illinois, Lux Lane Boutique is your go-to destination for chic and stylish…read morefashion and accessories. We offer a carefully curated selection of high-quality apparel that caters to the modern trendsetter. Whether you're searching for the perfect outfit or unique accessories to elevate your style, Lux Lane Boutique has something special for everyone. Visit us to experience personalized service and discover the latest trends!